Washing Machines - Page 8 - Recent Questions, Troubleshooting & Support

Check the door lock switch

Bosch Washing... | Answered on Mar 14, 2019


Washing Machines | Answered on Mar 14, 2019

First check the if there's a debris screen on the got water inlet, as it may be plugged. Make sure the hot water volume is good. With hot water hose disconnected at the washer, put end of hose in bucket and turn on hot water. You should get 20L (5Gal) a minute minimum. If water volume is good and screens are not plugged, then likely the hot water inlet valve has seized. Could be both hot/cold valves are integrated so both get changed. Not a bad idea to just do them both if separate hot/cold valve.
If you know how to use a volt meter you could check power at the hot valve to make sure its not a control issue or swap the control wires and select a warm temp cycle. If you get cold water then its not a control issue.(dont forget to put wires back)

Bosch Washing... | Answered on Mar 14, 2019

Whirlpool-made Front Loading such as the Kenmore Elite washing machines use a door lock and switch assembly having a tab that can be pulled manually for emergency opening of the door. This tab can be accessed with the removal of the lower front access panel. Disconnect power to the washer and drain the water from the tub before accessing it.

Remove the three screws attaching the lower front access panel to the cabinet then pull the panel down and off the cabinet. You can prop up the bottom front edge of the washer or cushion and lean it against the wall to access and remove the screws more easily.

Once the panel is off, reach up along the inside of the front panel and locate the bottom of the door lock and switch assembly on the right side. Locate the tear-drop shaped tab then gently pull it down until a click is heard, and then open the door.

The door lock and switch assembly may need to be replaced if the problem persists. The replacement procedure is here.

Whirlpool-made Front Loading such as the Kenmore Elite use another type of door lock and switch assembly but still with the release tab and can be accessed through the washer top. Remove the screws attaching the top panel to the rear of the machine then pull the panel rearward and off the cabinet. Pull the release tab until a click is heard then open the door.

Kenmore HE2 Plus... | Answered on Mar 14, 2019

I could not find that code applied to a Samsung washer, only different mfgs. Contact with Samsung "Chat" states A02 is a communications error.

Recommend you check cable connections at the control board

Have you tried "smart care" app with this machine? Suggest try and see what it says is wrong.

Samsung Washing... | Answered on Mar 13, 2019

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