Office Equipment & Supplies - Answered Questions & Fixed Issues
My hp deskjet 2300 printer is not printing. its says in the desktop it is printing
- Check printer connection: Ensure that the printer is properly connected to your computer via a USB cable or a network connection if it is a wireless printer. Make sure the connections are secure and there are no loose cables.
- Restart printer and computer: Power off your printer and computer. Wait for a few seconds, then power them back on. This can often resolve minor glitches or conflicts that may be causing the printing issue.
- Check printer status: On your computer, open the printer queue or print spooler. Verify that there are no pending print jobs or errors displayed for your printer. If there are any, try canceling them and then try printing again.
- Update printer drivers: Outdated or incompatible printer drivers can cause printing problems. Visit the official HP website and search for the latest drivers specifically for your HP DeskJet 2300 printer model. Download and install the updated drivers on your computer, and then try printing again.
- Clear print queue: If there are stuck print jobs in the print queue, it can prevent new print jobs from being processed. Open the print queue or print spooler on your computer, and clear any pending print jobs. Then try printing a new document to see if it works.
3/28/2024 9:17:08 AM •
HP Office...
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Answered
60 minutes ago
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15 views
For HP color Laser MFP 179fnw have followed all manual instructions but wrinkled paper has disappeared and cannot see it. How do I get to remove it?
If you have followed the manual instructions for removing wrinkled paper from your HP Color Laser MFP 179fnw printer but cannot locate it, you can try the following steps:
- Open the printer: Turn off the printer and unplug it from the power source. Open all accessible panels and trays of the printer, including the front cover, rear cover, and paper trays. Carefully inspect these areas for any visible signs of the wrinkled paper.
- Check the paper path: Carefully examine the paper path inside the printer. Look for any jammed or crumpled paper along the path, including the input tray, output tray, and any internal rollers or guides. Gently remove any visible paper debris that you find.
- Use a flashlight: If the wrinkled paper is difficult to see, you can use a flashlight or a bright light source to illuminate the paper path. This can help you spot any hidden or hard-to-reach areas where the paper might be stuck.
- Check the fuser area: The fuser is a heated component in the printer that bonds the toner to the paper. Sometimes, wrinkled paper can get stuck in the fuser area. Refer to the printer's manual for instructions on accessing and inspecting the fuser unit. Be cautious as the fuser can be hot.
- Use a flat tool: If you still cannot locate the wrinkled paper, you can try using a flat tool, such as a plastic ruler or a piece of stiff cardboard, to gently guide through the paper path. This can help dislodge any hidden paper that may be causing the issue.
- Contact customer support: If you have exhausted all your options and are still unable to locate and remove the wrinkled paper, it may be best to contact the customer support for your HP printer. They can provide further guidance and assistance in resolving the issue.
Remember to always follow proper safety precautions and refer to the printer's manual for specific instructions related to your model.
3/27/2024 7:05:21 AM •
HP Office...
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Answered
Yesterday
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109 views
Hp laserjet 1200 stops printing but stays on
If your HP LaserJet 1200 printer is experiencing intermittent printing issues, there are a few steps you can take to troubleshoot and resolve the problem:
1. Check for paper jams: Even if you don't see any visible paper jams, it's worth opening up the printer and checking for any small bits of paper or debris that might be causing a partial blockage. Use a flashlight to examine the paper path thoroughly.
2. Clean the paper path: Over time, dust and debris can accumulate in the paper path, leading to printing problems. You can use compressed air or a soft, lint-free cloth to gently clean the rollers and other accessible parts of the paper path.
3. Verify printer drivers: Ensure that you have the latest printer drivers installed on your computer. Outdated or incompatible drivers can cause printing issues. Visit the HP website and download the latest drivers specifically for the HP LaserJet 1200 printer model.
4. Reset the printer: Perform a power cycle by turning off the printer, unplugging it from the power source, and waiting for a few minutes. Then, plug it back in and turn it on again. This process can help clear any temporary glitches or errors.
5. Adjust printer settings: Check the print settings on your computer and ensure they are appropriate for the print job. Make sure you have selected the correct paper size, paper type, and print quality settings.
6. Update printer firmware: Visit the HP support website and check if there are any firmware updates available for your printer model. Updating the firmware can address known issues and improve the printer's performance.
7. Check for hardware issues: If the problem persists, there might be a hardware issue with the printer. Consider contacting HP support or a printer technician to diagnose and repair the printer.
Remember to consult the printer's user manual for specific instructions on maintenance and troubleshooting.
this might help
3/27/2024 7:00:41 AM •
HP Office...
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Answered
Yesterday
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43 views
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