Smart phone touch screen TOO sensitive
I'm sorry to hear that you are having trouble with your phone during calls. It sounds like there might be a couple of different issues at play here.
Firstly, it is possible that you are accidentally touching the touchscreen with your ear, jaw, or cheekbone, which can mute or end the call. This is a common problem, especially for those who are new to using smartphones. One solution is to try holding the phone a little further away from your face or use a hands-free headset or earbuds to keep the phone away from your face.
Secondly, it is true that many phones have a feature that locks the touchscreen during a call to prevent accidental touches. However, this feature may not be enabled on your specific phone or may not be working properly. To check if this feature is enabled on your phone, go to your phone's Settings app, select "Accessibility," and look for an option called "Power button ends call" or something similar. If this option is enabled, it should lock the touchscreen during calls. If the option is not available or not working, you may need to contact your phone's manufacturer or your carrier for assistance.
Lastly, if neither of the above solutions work, there may be an issue with your phone's hardware or software that is causing the problem. In this case, it may be best to take your phone to a professional for diagnosis and repair.
I hope this information helps you resolve the issue with your phone during calls.