I have an HP f 380 printer. it displayed the E and a message appeared on my computer screen saying the tri colour cartridge has a problem. i know it's not the cartridge, because i put it in anotherHP f 380 printer and that one recognised it. so it must be the printer. is there some way to reset it?

CheckitRight

• 1363 Answers
• Posted on Oct 11, 2007

SOURCE: lexmark x1180 printer all in one

Clean the contacts on the cartidge and printer ( open the replace ink door wait for the printhead to come to center and turn off power) if that does not work then replace cartridge, it might be a recycled one that they did not chane the chip. 

SOURCE: Tri Colour cartridge inserted is not intended for use in this printer msg

Try to clean the print cartridge contact points with a good rubber eraser and clean the printer side cartridge contacts with good lint free cotton cloth. Then first insert Black cartridge and then colour cartridge. Use some more pressure while attaching the cartridges.

SOURCE: I just purchased an HP

Hi

If the printer is out of the Box, don not try any other ink cartridges, becoz you must use the HOST ink cartridges that is shipped with the printer for the first time.It seems that it is problem with Host ink cartridge.

You can check the cartridge whether its a Host ink cartridge or normal one by looking at the serial number.If Serial number starts with C9, it Host; if it starts with C8 its normal one.

Only HP can replace it , none of the store sells Host ink cartridges, they sell the replacement ones.
You can either call HP tech support or, return the printer to staples.

Thank You
Rizwan
[email protected]

SOURCE: Printer says Remove and check colour cartridge

hi john

see if any on there site helps yo here theres also a manual on here as well.

Ink cartridge or toner, paper & accessories HP Photosmart C4183 All-in-One Printer


riz.

SOURCE: Ink cartridge cannot be recognised

Take the cartridges out and clean the electricial contacts with a pencil eraser, the reinstall them.