Konica Minolta Laser Printer Logo

Related Topics:

Posted on Oct 04, 2017
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

On my Konica 7812n printer, when I print, the paper does not go through from front to back but stops at different points on the travel and causes a jam. I have to open cover, remove in cartridges and remove paper. I have this printer hooked up to a Power Mac OS8 I thought it might have been the fuser and replaced it, but that did not solve the problem.

1 Answer

Norman Weimar

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Konica Minolta Master 7,035 Answers
  • Posted on Apr 28, 2019
Norman Weimar
Konica Minolta Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: May 09, 2009
Answers
7035
Questions
2
Helped
1913650
Points
11960

Had a tech come and clean the machine and replace rollers as required.

5 Related Answers

Anonymous

  • 3 Answers
  • Posted on Dec 27, 2007

SOURCE: Konica Minolta 2530DL

I had the exact problem with the paper stopping at the same point in the printer. The fault was not the paper feed but the fact that the drum stopped at this point due to a loose toner cartridge. I rotated the cartridge using the menu for relpacing it and removed the cartridge and then re-fitted making sure it was fully seated in the printer. It now works fine. I would check each of the toners again.
Chris

Ad

michaeljason

  • 2 Answers
  • Posted on Jun 04, 2008

SOURCE: toner dumps all over the inside, paper coated all black and jams behind fuser

We to have this issue with one of our 1600's. I tried to resolve this by replacing the fuser with a new one. Haven't got back around to trying to resolve this as it such a mess to get started. Someone resolve this issue yet?

Anonymous

  • 48 Answers
  • Posted on Jun 01, 2009

SOURCE: KONICA MINOLTA magicolor 2490MF paper jam. It

I believe the duplex door is in the back of the printer.

Anonymous

  • 210 Answers
  • Posted on Jul 09, 2009

SOURCE: konica minolta pagepro 1400w paper jam

have you tear the paper when removing? there is a small paper left still inside the paper path. open the back side and the top part and check for small paper. I hope that will solve your problem and if think the problem still there the problem is one of the paper sensor actuator is broken or out of place.

Anonymous

  • 1197 Answers
  • Posted on Aug 10, 2009

SOURCE: Error 13.20.00 on HP laserjet 5200 jam inside top

This is a common issue and most times a bear to repair. There is a sensor flag mounted on the paper feed assembly behind tray 1 which has a habit of either coming off or the spring which moves it back a forth comes out of its holder. In any case it is one of the worst repairs you have to do. Many items have to come off to get to it and getting that flag and spring on correctly even with the instructions is difficult. Usually what will happen is you get the 13.20.00 error on power up with no motor movement and when you open and close the top cover, the motor will move but the same error reappears. If you are lucky it is just a case of a shred of paper blocking the sensor flag from moving and worst case of the flag having come off. You will need the service manual and check the removal and replacment section on the paper feed assembly and play close attention to the 3rd page.

sometimes this error also appears if a wrong fuser is installed in ur printer that is not ur model number.... have it checked
thank you have a nice day

Testimonial: "Good answers - unfortunately still no closer to solving the problem."

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Solve check printer mode with usb printer.A4 paper error From konika minolta bizhub215

Your paper size is different from computer setting

go to device and printer click your bizhub 215 click printer preference click back click paper size ser A4 then ok and print
0helpful
1answer

Why does my Konica Minolta 1690MF have a fuser jam error whenever I print in color?

Everything you checked sound good. Might be printer software problem, and needs to be re-flashed. Software only available from secure web site that a technician would have, see what it cost if to much buy a new one with extra bells and whistles !

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

10helpful
2answers

Brother MFC-6490CW printer error unable to print 36

Any of the 30 series errors say that the carriage is not free to move from side to side across the paper. You need to look close on each side of the machine where the carriage travels to see if there's a paper scrap stopping it. Also the encoder strip could be out of the slot in the carriage assembly. If all is OK you need a shop repair to determine if the logic or carriage pcb's are OK.
0helpful
1answer

After a ppaper jam it stopped working

I have had a similar problem, firstly you need to open the printer and remove the paper that is jammed and ensure that there is nothing else that could cause a paper jam and then close up the printer and switch it off at the power point. leave it for about 20 seconds and then plug it back in and turn it on and it should work.
generally with these types of problems a simple reset/restart is the best solution
0helpful
1answer

My Brother HL-2040 paper led light won't stop flashing, the paper's not jammed or anything, I just put in a new toner, too. I tried doing what someone else said about opening the cover and holding Go until...

Hi. The reasons listed in the manual that cause the LED to flash normally are:

Front cover is open
Close the front cover of the printer.
Back cover is open
Close the back cover of the printer.
Paper jam
Clear the paper jam. See Paper jams and how to clear them on page 6-5.
If the printer does not start printing, press the Go button.
No paper fed manual feed slot
Put the paper in the manual feed slot. See Printing on plain paper, bond paper
or transparencies from the manual feed slot on page 1-10 or Printing on thick
paper, labels and envelopes from the manual feed slot on page 1-13.
Memory full
The printer memory is full and the printer cannot print full pages of a
document. See Solving print problems on page 6-15.
Print overrun
A print overrun occurred and the printer cannot print full pages of a document.
See Solving print problems on page 6-15.
Drum Error
The corona wire needs to be cleaned. See Cleaning the corona wire on page 5-14.

If you check out page 6-5 it tells how to clear the paper jam from the rear of the machine! A point often missed.

Check out the website below if you don’t have a copy of the instruction manual =

http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002089/US_Eur.pdf

If all else fails, try a reset of the printer Drum & Page counter:
  1. With printer tuned on.
  2. Press and hold the “internal button” behind front cover, until all LEDs illuminate.
  3. Make sure Drum light is off, then release and close front cover.
Hope some of this helps………..Please post a response back here and let us all know if it works?............Regards, Cornwellnet (UK)
2helpful
3answers

Printer says it has a paper jam even after it has been cleared

The screeching sound is caused when the print head reaches the end of its travel and hits the paper jam which you cannot see using the suggested jam-clearing steps. So

1. unplug the printer
2. lift the cover so the blue support on the left holds the cover up
3. plug in the printer, watch the printer head move
4. after it stops, gently move the printer head toward the middle and look at the far ends of travel. you should find the cause(s) of the jam up against the sides of the printer. remove with needle-nose pliers.
5. replace cover, plug in the machine. it will go through a cleaning or 2, but it should be ready to go after that
3helpful
1answer

Error Message: Open Front Cover and Remove Paper: There is no Paper

Try reaching around the back, you'll notice a rounded tab pointing
back from another door on the print unit--you can pop this cover up
and close it. That reset the error for me.
0helpful
1answer

Konica Minolta 2530DL

I had the exact problem with the paper stopping at the same point in the printer. The fault was not the paper feed but the fact that the drum stopped at this point due to a loose toner cartridge. I rotated the cartridge using the menu for relpacing it and removed the cartridge and then re-fitted making sure it was fully seated in the printer. It now works fine. I would check each of the toners again.
Chris
Not finding what you are looking for?

93 views

Ask a Question

Usually answered in minutes!

Top Konica Minolta Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Konica Minolta Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...