Keyboard problem keyboard does not allow full range of characters to be used i.e the @ key will not type?

You will discover the @ character above the apostrophe on the r/h side of the keyboard. Press and hold down the shift key and all the dual purpose keys will become the alternative characters as printed on the keys.

The dot or full stop, or period as the Americans call it, is at the bottom r/h of the keyboard and the shift key isn't needed.

Please open Device Manager and uninstall what is showing under "Keyboards". If you're unsure on how to perform these steps, follow this link:http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03540049&lc=en&product=5450010&tmp...
Once you have uninstalled the keyboard driver, restart your notebook and it should automatically reinstall for you.
Let me know if this resolves the issue.

If the keyboard is not working in Windows, continue with these steps to uninstall and reinstall the keyboard software in Device Manager.

Click Start , then click Control Panel.
Control Panel opens.

Click Hardware and Sound.

Click Device Manager under Devices and Printers.

Device Manager opens.

Click View, and select Show Hidden Devices.

Double-click Keyboards, right-click the keyboard name, and then click the Uninstall button to remove the device from Windows.

Restart the computer.

The keyboard should now work correctly.

Your computer comes with several software programs that can test the keyboard for key or hardware failures. For more information, see the HP Support document Testing for Hardware Failures.

Notebook key presses are slow to respond
If there is a short delay from the time a key is pressed to the time the character displays on the screen, the Filter Keys function might be activated. The Filter Keys function provides a greater range of key press options to fine-tune key delays and prevent inadvertent key presses. To disable Filter Keys and return to the default keyboard behavior, use the following steps:

1. Click Start , and type keyboard in the Search box. Then select Change how your keyboard works under Control Panel.
2. Remove the selection from Turn on Filter Keys. Then click Set up Filter Keys.
   
3. Remove the check next to Turn on Filter Keys when SHIFT is pressed for eight seconds.
   
4. Click Apply, click OK, and then close the Ease of Access Center.
   The keys should be more responsive.

Pressing a notebook key once types several characters
If two or more characters appear when pressing a key, use the following steps to adjust the key repeat delay:

1. Click Start , and type keyboard in the Search box. Then click Keyboard under Control Panel.
   The Keyboard Properties page opens.
2. Set the Repeat delay slider to Long. Click Apply, and then click OK.
   

Notebook beeps while typing
If the computer sometimes beeps while you are typing, Toggle Keys or Sticky Keys is active. Toggle Keys causes the computer to emit a beep when the Lock keys are pressed. Sticky Keys causes the computer to emit a beep when the Ctrl, Alt, Shift, or Lock key is pressed. Use the following steps to disable Sticky Keys and Toggle Keys:

1. Click Start , and type keyboard in the Search box. Then click Change how your keyboard works under Control Panel.
2. If selected, remove the check next to Turn on Sticky Keys. Then click Set up Sticky keys.
   
3. Remove the check next to Turn on Sticky Keys when SHIFT is pressed five times.
   
4. Click Apply, and then click OK to return to the Make the keyboard easier to use page.
5. Remove the check next to Turn on Toggle Keys.
   If selected, remove the selection from Turn on Toggle Keys by holding down the NUM LOCK key for five seconds.
   
6. Click Apply, click OK, and then close the Ease of Access Center.
   The beeps no longer sound.

Wrong characters appear when typing, changing keyboard language, or Dvorak
If the wrong characters appear when you are typing, or you are trying to use a different keyboard, use the following steps to synchronize Windows to the type of keyboard you are using:

1. Click Start , and type region into the Search field. Click Region and Language from the search results.
2. Click the Keyboards and Languages tab, and then click Change Keyboards.
   
   The Text Services and Input Languages page opens.
3. Click Add.
   
4. Select the keyboard you want to use, and click OK.
   
5. From the Text Services and Input Languages page, select the new keyboard in the list and click Move up until it is first in the list. This makes it the default keyboard.
   
6. Click OK. You can now use the new keyboard.
   If you find that the new keyboard service works correctly and you do not want to use the other keyboard, repeat these steps and Remove the keyboard service that you do not need.
   

HP Notebook PCs Notebook Keyboard Troubleshooting Windows 7

It may be a fault in the keyboard driver or in the keyboard itself. However if the character you need is not available on the keyboard directly it is possible to get any character by using the ASCII char code entry method. First off search the internet for a ASCII character number associating table (for a chart I like best, check here http://michaelgoerz.net/blog/2008/09/ascii-table/ascii.gif) now on this chart you have to use common fonts (IE: Ariel, times new roman, ect.) because some of the TTF fonts do not have all the characters in them available.
Now to practice using the characters, load Notepad and find the character you want to display from the chart (note: the number like 000d and 00h actually means 000 decimal and 00 hexadecimal, only use the number with the "d" after it with this method), on Notepad, after you pick out the character you want to display, press and hold the ALT key, and on your keypad (on most keyboards it is on the right side and resembles a calculator type keypad) while holding the ALT key down enter the number of the character you want to display (do not include the "d", only the number) then release the ALT key and that character should display for you in Notepad. Almost all standard fonts has the regular characters and some has the extended characters, you will have to check to see if the font uses them by trial and error. this method is a long lost forgotten means of putting characters into your documents which does not have keys on a standard keyboard (most standard keyboards only have 101 keys so this is the only way of using all the 255 character available in common fonts).
This is a built in function of all computers that uses Microsoft OS's and even DOS, HDOS, EDOS, (well all the DOS's), and you can use them anywhere you can type anything from your keyboard, (emails, letters, databases, spread sheets, etc.) if you can type from the keyboard to any program you can use these characters in this manner.
I hope this help you out!

Hi.

Try cleaning the keyboard with a clean, dry paintbrush just in case there is anything stuck under the keys. Once you have cleaned the keyboard try typing keys to see if it does the same thing. If the keys type as normal then you have resolved the problem.
If the keys still type other characters along with the letter then there is a strong possibility that the keyboard needs to be replaced.
This usually happens when something has been spilt on the keyboard causing it to type random characters or the characters directly above or below them.

Seeing as the keyboard is a laptop keyboard you can use a wireles/wired keyboard or you can use the on-screen keyboard if you can't get the keyboard to work.


If there is anything else please post back.



Good luck.

you will need to press the numlock key on your keyboard this will then allow you to use the keys normally

Sounds like the laptop keyboard went bad and thats why its typing wrong characters. Best way to verify this is to use a USB keyboard on the laptop, if the USB keyboard is typing the correct keys then you know the laptop keyboard is bad. If the USB keyboard is typing the wrong keys as well then you know its a setting in windows that is causing the keys to type wrong characters.

I'm an Asus X58C user in the UK and my keyboard is the same. I've not found an easy solution. The only way I can insert a £ character is this. Place your coursor where you want the character. Turn Numbers Lock on using the blue Fn and NumLk keys. Hold down the Alt key and then using the blue numbers keys type 0163. Release the Alt key and the £ character will appear. Turn Numbers Lock off using the blue Fn and NumLk keys again. Its laborious but it works, its how I typed it here. I also found out that if you hold down Ctrl and Alt and then press the 4 key, you type the euro character €. Hope this helps

there may be a pressed key in your key board, but pls chcek the key board with keyboard tester free software to identify pressed keys.
pls remove the key board cap carefully and clean

turn off the keylock on boot- this is an option in the bios. also you might be able to use the fn key and turn it off manually