Thank you for contacting FixYa with your printer inquiry. This error is normally associated with a supplies error. I have extracted information on this error from the HP 6L manual. Error Codes Error 10 - Supplies Memory Error 10.XX.YY Exact format is dependent on printer model The printer is unable to read the electronic information (elabel) on the print cartridge. This helps track page count and life of consumable. XX Description 00 memory error on the cartridge or 01 memory device not found 10.00.00 Black print cartridge 10.00.01 Cyan print cartridge 10.00.02 Magenta print cartridge 10.00.03 Yellow print cartridge Supplies used in newer printer models contain a memory chip. The information contained on this chip is dependent on the printer model and the supply. The error 10 indicates a problem with the printer obtaining the information from this chip. The chip may be missing or defective or contain incorrect information. There may be a problem with connection between the memory chip and DC controller. Turn the printer off/on to attempt to clear or reset the message. Remove and reinstall the supply, replace the supply. Replace the memory chip cable/connector or the DC controller. How did we do? Hope this helps helps. Please keep us updated and remember to rate this answer. TF

Posted on Jun 08, 2011

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10.1000 memory error - HP : HP6L Laserjet Printer

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Anonymous

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Posted on Jun 08, 2011

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Thank you for contacting FixYa with your printer inquiry.
This error is normally associated with a supplies error. I have extracted information on this error from the HP 6L manual.

Error Codes
Error 10 - Supplies Memory Error 10.XX.YY Exact format is dependent on printer model

The printer is unable to read the electronic information (elabel) on the print cartridge. This helps track page count and life of consumable.
XX Description 00 memory error on the cartridge or 01 memory device not found
10.00.00 Black print cartridge
10.00.01 Cyan print cartridge
10.00.02 Magenta print cartridge
10.00.03 Yellow print cartridge

Supplies used in newer printer models contain a memory chip. The information contained on this chip is dependent on the printer model and the supply. The error 10 indicates a problem with the printer obtaining the information from this chip. The chip may be missing or defective or contain incorrect information. There may be a problem with connection between the memory chip and DC controller. Turn the printer off/on to attempt to clear or reset the message. Remove and reinstall the supply, replace the supply.
Replace the memory chip cable/connector or the DC controller.
How did we do?

Hope this helps helps. Please keep us updated and remember to rate this answer.
TF

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