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Expert
121 Answers
- Posted on Jun 03, 2011
Re: The screen on my HP officejet 6500 E709a has lines...
Hi,
It could be a screen issue, you may try the following steps to resolve the issue.
- Turn Off the printer and Turn it back On
- If the printer is directly to a wall outlet, if it's connected to a power surge or UPS.
- Unplug the power cable from the back of printer without turning it off (this does a force reset)
- Unplug the other end from the wall outlet
- Wait for 10 seconds
- Plug the cable back to the printer and the wall outlet
- If issue still persist it's a display issue
- You can contact HP on 1-800-474-6836 to service the product or take it to local store
Regards,
Shrey
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