HP Scanjet 5590 Flatbed Scanner Logo
Posted on Aug 13, 2008
Answered

No HP Devices have been detected. Solutions Center will now close.

I've installed, uninstalled, and reinstalled the software for my HP 5590 scanner, but apparently it has no Solutions Center. It keeps telling me:
No HP Devices have been detected. Solutions Center will now close.

Answer This Question
  • venetia1 Mar 30, 2009

    I have the same problem all of a sudden with my C3150 AIO. I can still scan with it through my CorelDRAW software and I can still print to it, I just can't open the Solution Center

  • Anonymous May 11, 2010

    Have you installed the WIA version of the software?

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.
Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 3 Answers
  • Posted on Oct 09, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.
Mayor:

An expert whose answer got voted for 2 times.

Joined: Oct 09, 2008
Answers
3
Questions
0
Helped
5393
Points
7

It may happen if you are using HP Scanjet 5590 scnaner on windows XP. I suggest you to completely uninstlal the scanner software and then install the version 9.0 from the below link. It is the updated version for Vista but work on XP system..

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=377689&prodNameId=377691&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=sj-49436-1

Also, please connect the scanner only when it prompts to do so.
Hope it will work and 5590 scanner works with XP.

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Jan 20, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Jan 20, 2009
Answers
1
Questions
0
Helped
2247
Points
1

One more thing to try after you've completely uninstalled all hp related software and reinstalled it. Make sure hpqcxs08 is running. Start menu, Run, type services.msc and scroll down to hpqcxs08 and double click on it and set start up type to automatic and start it. Reboot and hopefully your solutions center will now see the printer. I have a c4480 and have seen every error. The 96% fatal error, solutions center will now close error and some other ones.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

No HP devices detected. HP Solutions Center will close now. I have installed and uninstalled still saying No HP devices detected. HP Solutions Center will close now.
Did you follow the prompts to turn on device and connect the USB cable at the correct time in the installation process? Check your USB connections and cable.
Read full answer
Jan 13, 2011 • Computers & Internet
2helpful
1answer

I tried installing the HP scanjet 5590 scanner on a pC but it jut shows that it is installing and stays there forever. Anyone knows ow to solve this problem? PLS help-thanks in advance.
1) HOW MUCH COMPUTER MEMORY DDR MEMORY DOES YOUR COMPUTER HAVE INSTALLED?

2) HOW MUCH FREE SPACE IS ON YOU CURRECT HARD DRIVE?

3) TURN OFF YOUR ANTI-VIRUS SOFTWARE AND SPYWARE DETECTORS THEN DO THE FOLLWOING:

A) UNPLUG SCANNER FROM COMPUTER
B) MAKE SURE THE ANTI-VIRUS AND SPYWARE DETECTION SOFTWARE IS TURNED OFF FOR THIS INSTALL.
C) INSTALL SOFTWARE FROM ORIGINAL CD/DVD
D) ATTACH SCANNER AND ALLOW IT TO DETECT THE SCANNER AND ALLOW IT TO SEARCH FOR BEST DRIVER.
E) IF THIS DOES NOT WORK THEN EMAIL ME AT [email protected]

Read full answer
Nov 25, 2010 • HP Scanjet 5590 Flatbed Scanner
2helpful
1answer

Hp 5590 "solution center.msi" error, cancel,cancel,cancel??? 5590 is looking for ; "solution center.msi" ??? not on original CD, maybe HP has a download for this MSI?
Hi,

You can locate the Solution Center.msi under the printer software CD
the path is CD\Setup\Solutioncenter\solutioncenter.msi

When it ask you to locate the msi file and if you are not able to locate it from CD, my suggestion would be to uninstall the software as it may be outdated and download the latest software and install it

To download the latest software for your scanner click on the this link - Download

Choose the operating system of your PC and under DRIVERS section, download the FULL FEATURE SOFTWARE
Read full answer
Oct 20, 2010 • HP Scanjet 5590 Flatbed Scanner
3helpful
1answer

HP Solution Center does not recognize the scanner anymore... We are operating on a Windows 7 system... the drivers had to be downloaded from the internet because the cd that came with the printer was for...
I had the same problem and solved it. I was using HP Solution Centre to run my HP Scanjet 5590 on Windows 7 Pro 64 bit without problems. Then I ran the scanner using Windows Fax and Scan, but didn't like it, so went back to HP Solution Centre - whereupon the scanner was not recognised.
After hours of reinstalling software etc etc, without success, I suddenly noticed four device icons on the left hand side of HP Solution Centre. These were labelled (when hovered over with the mouse) hp scanjet 5590, hp scanjet 5590 #2, hp scanjet 5590 #3, hp scanjet 5590 #4. Only the top icon was active, but when I clicked on any of the four it moved to the top.
Clicking on hp scanjet 5590 #2 gave me a working installation once more - problem solved. No doubt the multiple icons arose from my desperate attempts to try different USB ports.
Read full answer
Feb 02, 2010 • HP Officejet 6500 Wireless All-in-One...
2helpful
1answer

Cannot uninstall or install HP scanjet G2410
I tried all the "decent" uninstall solutions like running HP's Level 1-4 Uninstall batch files. HP's installation software still insisted that parts were already installed. Then, with the scanner connected, the installation software got into competition with Windows also trying to install the driver. The reinstallation was no good. Solution Center wouldn't even start, preposterously announcing that it couldn't find the scanner!

When you have a reliable clone of your c:\ drive you can try daring solutions. Such as this:
1. Search the c:\ drive for files and folder with "Hewlett" or "HP" in their names. Kill them all.
2. Search the registry for keys with "Hewlett" visible or buried. Kill them all.

After 1 & 2, reinstallation worked smoothly. And my computer still works! The only evidence of the violence is an undeletable file 3963d.rbf now in c:\Config.Msi. I will report back if serious computer problems arise.

The point is that manual uninstall is possible and none of the elements are in hidden places. Someone else can determine whether both file and key deletions are necessary and exactly which ones.
Read full answer
Apr 08, 2009 • HP Scanjet 4470c Flatbed Scanner
0helpful
2answers

No HP devices detected. HP Solutions Center will close now.
It might help to uninstall the HP devices through the Device Manager, and then restart the computer. Let the computer try to detect the HP devices and install them and the drivers needed. You might want to have any software discs handy in case you have to reinstall any software that came with the printer, etc.
Read full answer
Feb 12, 2009 • HP Computers & Internet
0helpful
1answer

No HP devices detected. HP Solutions Center will close now.
when it hangs,right click the task bar and open task manager and from the process tab stop the file wrapper.
In device manager click on view and select show hidden devices.
U will see and imaging device keep updating it and
Read full answer
Oct 22, 2008 • Office Equipment & Supplies
0helpful
1answer

No HP devices detected. HP Solutions Center will close now.

HP PSC, Officejet, and Photosmart All-in-Ones - The Error Message 'No HP Devices Detected' Occurs When Opening HP Solution Center (c00762521) Issue gtabtop.gif When opening HP Solution Center, a message appears that states "No HP Devices Detected ".
Solutiongtabtop.gif
    Solution one: Check connections and status

    1. Check to make sure that the device cables are connected securely at each end.
    2. Make sure the device is turned on and not in an error state. If unsure, turn the unit off and then back on again.
    3. Try to access the device through Solution Center again.
    4. If the device is still not detected, proceed to Solution two.

    Solution two: Check that there is a printer icon in the printer folder

    1. Click Start and then Settings or Control Panel .
    2. Click Printers or Printers and Faxes .
    3. Make sure there is an icon for the printer you are trying to use.
      • If there is no icon and you are connecting via a USB cable, disconnect the cable, and restart the computer. Reinsert the HP software CD and choose Add a device . Connect the unit when prompted by the installer.
      • If there is no icon and it is a wireless connection, run the wireless setup wizard as outlined in the product setup guide, then reinsert the CD and choose Add a device .
      • If there is no icon and it is an Ethernet connection, reinsert the CD and choose Add a device .

    Solution three: Check that the Digital Imaging Monitor is running


      NOTE: If you chose a custom install and did not select HP Digital Imaging Device Functions, the Digital Imaging Monitor will not be installed. Proceed to Solution five.

    1. Press the CTRL , ALT , and Delete keys at the same time to open the Task Manager.
    2. Look to see if HPQTRA08 and HPQSTE08 are running.
    3. If they are not running, restart the computer and then try again.
    4. If they are still not showing in the list, proceed to Solution four.

    Solution four: Check that the HPZPML driver is running

    1. In Windows XP and 2000, click Start , Control Panel , Administrative Services , and then click the Services Icon . Scroll through the list looking for HPZPML to make sure it is set to automatic and that it is running.
    2. In Windows 98/ME, open the Task Manager by pressing CTRL , ALT , and then Delete . The file HPZIPM should be listed.
    3. If the HPZML or HPZIM file are not available, restart the computer. If they still do not show up, proceed to Solution five.

    Solution five: Uninstall and reinstall the software

    1. Insert the software CD into the CD-ROM drive of the computer. The software installer should automatically start.
    2. If the software installer does not automatically start, complete the following steps:
      1. Click Start and then Run .
      2. On the Open line, type D:\SETUP , where D is the letter of the CD-ROM drive.
      3. Click OK .
    3. Click Uninstall on the installer screen. If Uninstall is not an option, the software installation was incomplete. Click Install .
    4. Follow the onscreen instructions until the printer software is completely installed.

Causegtabtop.gif There are several reasons this can happen. The device was not connected during the installation of the software, there is no printer icon in the printer folder, the Digital Imaging Monitor is not running, or the HP service PML driver is not running.
Read full answer
Aug 18, 2008 • HP Photosmart 3210 All-In-One InkJet...
0helpful
3answers

Hp director
uninstall and remove all the icons from your PC first than reinstall the driver from CD and run complete setup it works.
Read full answer
Feb 18, 2008 • HP 5590 ScanJet Flatbed Scanner
Not finding what you are looking for?

View Most Popular

Scanjet 5590 Flatbed Scanner

  • Office Equipment & Supplies

Related Question

No HP devices detected. HP Solutions Center will close now. I have installed and uninstalled still saying No HP devices detected. HP Solutions Center will close now.

  • Computers & Internet

Related Topics

2,257 views

Ask a Question

Usually answered in minutes!

Popular Questions

HP ScanJet 7650 asking for DPE

HP ScanJet 7650 Flatbed Scanner

Scanner not compatible

HP Scanjet 4400c Flatbed Scanner

Drivers HP scanjet 4400c for windows 7

HP Scanjet 4400c Flatbed Scanner

HP ScanJet 2200C on vista

HP ScanJet 2200C Flatbed Scanner

Hp scanjet 5550c flatbed scanner and windows 7

HP ScanJet 5550c Flatbed Scanner

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

PDF Manual
. Scanjet 5590 Flatbed Scanner Manual

Scanjet 5590 Flatbed...

PDF Manual
. Scanjet 5590 Flatbed Scanner Manual

Scanjet 5590 Flatbed...

Loading...