HP Officejet 6500 Wireless All-in-One InkJet Printer Logo
Anonymous Posted on Mar 23, 2011

0x61011beb ink system failure on my HP officejet 6500. I have gone through all the troubleshooting steps = not fixed. Makes a clicking sound when it reaches the r-hand side. It is still under warranty, but we need to fix it ASAP. No paper jams, carriage moves freely, hard reset done several times to no avail.

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  • Expert 41 Answers
  • Posted on Mar 23, 2011
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1. Plug it directly into the wall, rather than into a UPS
2. Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
3. Wait 30 seconds.
4. Plug in the power cable to All-in-One and also to wall outlet.
5. Check for the functionality.

I still had the error message, so they said to reset the printer to factory default settings:
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

If those two steps do not resolve the problem then its is hardware related and can't be solved here.

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  • HP Master 370 Answers
  • Posted on Jan 30, 2019
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Try this fix, it worked for us a few times:

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Related Questions:

0helpful
1answer

Error code 0x61011beb

Hi,

This seems to be Printer failure error. The best you can expect the printer to work is with the steps below.

Remove all the cartridges from the printer. Wipe the electrical ( tiny golden contacts ) with Lint free cloth. Disconnect the power cord from back of printer and while holding the power and cancel button - connect the cord. Release the buttons after 2-3 seconds.

It should prompt you to install cartridges. Hope everything goes smooth, if not it could be hardware related issue. You can also contact HP on 1-800-474-6836 for further information.

Regards,
Sean
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1answer

Ink system failure error message.

Hi,

You can click on the link below to see step by step instruction to resolve the Ink system faliure error. These messages comes due to cartridge or print head issues.

Click here >>> Ink system faliure

Regards,
Shrey
1helpful
1answer

HP OFFICEJET 6500 WIRELESS INK SYSTEM FAILURE

Hi,

You can click on the link below to see step by step instruction to resolve the Ink system faliure error. These messages comes due to cartridge or print head issues.

Click here >>> Ink system faliure

Regards,
Shrey
1helpful
3answers

Attempting to install Hp Officejet 6500. Everything seems fine except I keep getting "Initializing.....Load paper in Main Tray and push OK" then I get "Ink System Failure" Don't know what the problem...

Hi


Thanks for using FixYa. First try to uninstall and reinstall printer drivers from this link. If still the issue is not resolved then you have to reset the printer by following the step by step instructions given in this link. Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee
0helpful
1answer

On replacing the cartridges, the printer message is: Ink System Failure

Hello,

The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com , click on the printer repair link and then the HP link then select your model type. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
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