I have a xerox workcentre XL2130. It had a bad paper jam. I cleared it - now it has an error code E4. I've turned it off and on - hit the clear button - nothing is clearing it? Help! Thanks, Stacia

YOU STILL HAVE A PROBLEM IN THE PAPER PATH...

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Clearing the Paper Path
- E-1, E-2, E-3, E-4, E-5
When a paper misfeed occurs the red misfeed indicator flashes
on the WorkCentre diagram, and an E status code will flash in
the Display Window. Paper misfeeds may occur in the areas
shown below. Follow the steps below to locate and clear the
misfeed.
Note: Ensure that the alternate paper tray is lowered
(XL2140df only).
Caution: Do not touch the shiny drum cartridge surface.
Scratches or smudges will result in poor copy quality.
Do not remove paper through the bypass. Unfused toner may
adhere in the area, resulting in smudged copies.
E-1
Steps 1-2 for XL2140df only
1. Lower the right Side Tray 2 Access Door.
2. Remove the misfed paper.
3. Close the Access Door.
If paper cannot be removed, open drawer (2) clear misfed paper.
4. Close the Side Cover.
E-2
1. Press the Release Latch to open the Side Cover.
Exit Area
Paper Feed Area
Fuser Area
Side Cover
35
- E-1, E-2, E-3, E-4, E-5 (continued)
Caution: Do not touch the shiny Drum Cartridge surface.
Scratches or smudges will result in poor copy quality.
2. Carefully remove the misfed paper in the direction shown.
If paper cannot be reached, open the paper trays and remove
misfed paper.
E-3
Fuser Area
Warning: The fuser area is hot. Take care when removing
paper from the fuser area.
Note: Ensure that the Alternate Paper Tray is lowered
(XL2140df only).
1. Press the Release Lever to open the Side Cover.
2. Pull down on the fuser lever.
• This will release pressure on the paper.
Caution: Do not pull paper up through the fusing unit. Unfused toner
may adhere in the area, resulting in smudged copies.
3. Remove the sheet of paper in the direction shown.
4. Close the Side Cover.
E-4 and E-5 (2-sided Reverse Copy XL2140df only)
Exit Area
1. Pull down on the fuser lever.
• This will release pressure on the paper.
2. Gently pull the paper out through the exit area.
36
- E-1, E-2, E-3, E-4, E-5 (continued)
3. If not accessible, turn the knob in the direction of the arrow
to move the paper to the exit area.
4. Gently pull the paper out through the exit area.

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