If you are getting the E4 error code, try replacing the defrost sensor. The part might take forever to get to you, but we replaced the sensor on the wine cooler and it's working.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If the "HI", "LO" or "CL" error codes appear on the display for more than 5 minutes, a power reset may rectify the issue. Unplug the appliance, wait 5 minutes and then plug the unit back in. If the error code persists after a power reset, contact consumer care or an authorized service agent
I had the same problem on my DWC513BLS wine cooler (12 years after your original post). I fixed mine after much troubleshooting. If someone have a similar problem, here are the error codes for that unit :
I am sorry to hear regarding the trouble. This is a common problem on this unit. E4 refers to a faulty control board failure. Unplug the unit for few minutes, say 15 minutes and then turn it on. If this would not reset the error code, the only solution is to replace the board.
We had that problem in 2007, about 10 months after buying it from Costco. It was under warranty so the tech came and changed both sensors. It's worked fine until Feb 11. Now, the lower section ran so cold it froze some bottles. I am looking for a solution to that problem.
Between phone calls to danby and my neighbor, we fixed this problem. My E4 was on the left (lower chamber). If you have one on the right it is the upper chamber. The E4 is a defrost sensor that can be ordered from Danby's distributor (call Danby for the one in your area). The part and shipping were around $30.
If your E4 is on the left...
- remove the top shelves
- open the cover inside the cooler above the digital read outs (the top unscrews)
- inside is were the repacement sensor plugs in
- replace the one with the long cord
- run the sensor down the back to the lower chamber
- replace all covers and parts
If the E4 is on the right...
- remove the top shelves
- look on the right hand wall for a black plastic grate, the sensor is under this grate
- replace the sensor (simple plug and play)
- replace the racks.
Please pass this on, it was a ***** to deal with Danby and I nearly trashed the cooler out of sheer frustration.
Dear moriquenda welcome to fixya. Did you try resetting the system by pulling the plug and waiting 5 minutes then restarting the wine cooler?This may solve you problem.
Danby expects customers to call service and does not imagine the rest of the world being able to utilize these codes. Closed minded, Huh?
Is the compressor running? I don't know this unit, but know that if you are too warm that is the first thing to check. In reading about another unit that had a different problem, it was mentioned that there is a ciruit board. If it has relays on it then these are the most likely culprit. They are either not making contact or staying in contact too long... sometimes just tapping each relay usually a black plastic component will cause it to work intermittently..Not sure if you can get these but call the company help line at 1-800-263-2629.
×