First, don't put any clothes and try to spin it, if doesn't make any noise, that means when you put heavy clothes towels or small rug in the wash maching, it was not balance, when you heard the noise, you have to move the heavy thing to another side, if you hear the noise again, you have to do it again until it is balance.
Maybe this can help you
I hope you can save some money and solve this problem.
Hi, Sorry but this sounds very much like the drums bearings have failed. It's quite a big job and unless the machine is still under warranty maybe uneconomical to repair.
How old is it and which country are you in?
If these suggestions do help you solve the problem, please give my reply a rating to help others judge my knowledge / guessing skills.
If they do not, please hold off on the rating and add a comment with more details so I can try to help you further. Cheers, D
Hi, You jumped the gun a bit there with your rating, but never mind. You didn't say which country you were in. In the EU there is an EU Directive which requires all consumer goods to have a 2 year warranty, and in the UK the Sale of Goods Act requires items like washing machines to be "durable". Durable is more than 2 years. I'd suggest getting in touch with your local consumer rights organisations for advice before spending any money.
Hope this helps, D.
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thanks for reply the machine is only just 2 years old
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