Hello i have a kenmore washing machine, model #92292100 a friend gave me. Question is the upper agitator suppose to wash like the bottom, when the machine is washing, right now the bottom is washing and the upper is just bearly moving around.

Remove the caps on the top of the agitator. Next using a suitable socket, undo the retaining nut being careful not to loose and washers..
Lift the agitator enough to remove the towel. Reassemble...

usually the dogs in the upper agitator go bad. your agitator is two pieces. grab the lower agitator and turn the upper agitator. if you can turn it, the upper, back and forth. the dog cams are bad. very common problem. if they are stripped, clothes will not agitate in wash or rinse. plus machine can go out of balance easy. usually caused by normal wear and tear but is also a sacrificial piece in the even of an overload. common tools repair. good luck.
Kihm Skillicorn

this most likely has a spline inside it , after years of washing id say rust is on shaft making for some tightness in side it , id try to use a heat (air) gun to soften up plastic to try and move it , don't forget to wear thick gloves as it will be hot on the hands

Hello,

Their is 1 of 2 things wrong causing it to not agitate..does it also not spin or just the upper portion of the agitator doesnt turn while the bottom does??

these tips i wrote will cover the 2 different things that are causing it not to agaitate depending on if it also spins or not

JUST BOTTOM OF AGITATOR TURNS BUT NOT THE UPPER BARREL.. http://www.fixya.com/support/r10294924-top_part_agatator_isnt_turning_top_load


DOES NOT AGITATE OR SPIN http://www.fixya.com/support/r10293994-whirlpool_made_washer_not_agatating



GENE

Motor coupling needs to be replaced! Cheap part but "HARD" to replace. Here is your unit including pictures... http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Washer-Parts/Model-11022952100/0582/0153200?pathTaken=&prst=0&shdMod=11022952100

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(GOFAR Services, LLC)

Hello Friend, Your problem is easily solved. You need to replace the agitator dogs. To replace all you have to do is pop the top cover off of agitator and remove bolt. Pull up on agitator and remove from washer. Next remove upper agitator from lower agitator. Inside the upper agitator top piece you will see a mechanism that has 4 little ratcheting teeth, these are called agitator dogs. Just replace them with new ones and re-install agitator. This should solve your problem. Happy to help, Tim.

Just fixed mine. You will need an agitator repair kit. It comes with cover seal, bolt seal ratchet pieces and thrust plate for the bottom of upper agitator. Remove fabric cup and cover underneath. Remove bolt and upper agitator. Simple fix. New parts have instructions to repair. Get the correct model number and buy it from an appliance parts place. Around $20.00 retail.

The following advice is for replacing the "Agitator Dogs" on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are "Agitator Dogs"? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:


1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16" hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8" to ½" ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It's that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

probably just what is known as agitator dogs just worn ..with no brand or model i assume it's a whirpool or kenmore ..1st remove softner dispenser (without brand can't say how it would come off ..some twist off some just pull off ) if agitator has cap underneath pull it off in center of agitator should be a bolt 7/16 if kenmore/whirlpool..remove it pull up on top half ..whole thing may come out if so just pull up sharply on top part..center part of top half comes out dogs are on it( 4 )again i'm assuming kenmore/whirlpool whirpool part # 80040 replace them and reassemble ..if any other brand will probably have to replace entire agitator..good luck

could be worn agitator dogs try turning upper portion of agitator by hand and listen for slight rattle or motion in both directions if dogs are bad remove cap and center bolt pull upper part of agitator off dogs are in ceter of upper part ..part number 80040