I have forgotten my security code for my express music phone nokia 5310 and i am trying to format or atleast access my phone but everytime the phone asks for the security code which i dont remember changing but it is never accepted when i put it in....someone please help, oh and my pc stoped recognising my phone before i started having this security code problem....please help

You may kindly note that the default security code for all Nokia handsets is 12345. In the event the security code is changed and you are unable to recall it, then the phone needs to be reset. You may kindly note that the security code can be reset at any of our Nokia Care Centre. Kindly be aware that there will be a service provision fee associated with this service, as it is a non-warranty procedure.

You may kindly note, once the phone has been reset, all data in the mobile will be lost. We recommend you take along the proof of purchase/receipt while visiting the Nokia Care Centre.