Hi there!
The problem is probably the main drum bearing at the back.
Isolate power and water supplies.
The top will have to come off,(screws along top edge at back), then the motor mount slackened to remove the belt. Then try rotating the drum by hand, If the noise is still there, check for any items lodged between metal drum, and the outer plastic wash tub. If everything is clear, The noise will be from the rear bearing, which needs to be replaced.
I can assist you further with this.
Hi,
When my washer did that, I found that the shocks that hold the tub were bad...
Check out this tip I wrote about the noise and vibration that front load washers can make..
Washer Problems Washer noise when spinning
heatman101
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