The softner dispenser will not empty. then has bad smell.
if this is a front load washer you need to raise the top and check all the dispenser hoses for clogged, hardened fabric softener. if you only wash in warm or cold water, the hoses will get built up with soap and fabric softener. you need to do at least one load of hot every month to keep the hoses cleaned out, the hot water disolves it better. as for the smell you can buy a product called AFRESH and follow the directions on the package and routinely use one tablet every month for the odor. if there is a lot of water in the tub, you may have something caught in the impeller of the drain pump. hope this helps.
Thank you.
My concern is that the dispenser was full of water. Not only "some water was left" . The softener has discharged ok.
Can you explain the mechanism of the system. Is softener extracted from succion or by other means ?
Thanks for your answer
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