Brother MFC-7440N Laser Printer Logo
Posted on Oct 19, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

How to open drum to remove the jammed paper inside

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 386 Answers
  • Posted on Oct 19, 2010
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Oct 06, 2010
Answers
386
Questions
0
Helped
130271
Points
1549

Hi Good day!! here are the steps how to remove paper jam in brother hope it help's you!!
1. Pull the paper tray completely out of the printer.
2. Pull the jammed paper up and out of the printer.
3. Press the cover release button and then open the front cover.
4. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.
5. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared.
6. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
7. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.
8. Pull the Duplex Tray completely out of the printer.
9. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.
10. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
11. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
12. Put the drum unit assembly back in the printer.
13. Put the paper tray in the printer.
14. Close the front cover.

5 Related Answers

Yuk-Wa Chan

  • 133 Answers
  • Posted on May 23, 2009

SOURCE: Paper Jam

what you need to do is pull out the drum and remove the paper that you can see.
just pull out the drum unit harder.

Ad

Anonymous

  • 3 Answers
  • Posted on Feb 28, 2008

SOURCE: Persistent paper jam message

In response to a question by Fixya. I solved it by searching throgh all references to paper jams on Fixya. I found a solution which I have already described. This is a very helpful site.

Anonymous

  • 2 Answers
  • Posted on Sep 09, 2008

SOURCE: Paper Jam

I have just had the same problem on one of these Canon MF4150 machines.
The manufactures warranty on our machine had expired just one week before this happened so I had to fix this myself.
The problem we had (which is very likely to be the same cause as yours) is when we removed some torn jammed paper, it had somehow pulled off a spring from inside the machine. The spring was linked to the paper jam sensor.
It does involve a LOT of work to fix it, and unless you are very 'techy' it may be quite a difficult task to do this for the 'average' person.
I had to completely disassemble the machine: Take off the front first (lift up the cover and there is 2 screws at the front and 2 clips on the bottom of the machine) Then remove the 2sides and finally the top (screws should be easy to see, to get the sides off, un-clip along the front edges and gently move them outwards and slide them backwards to release the clips on the back) being careful with the wires going to the scanner part). Then look for the fuser unit which is near the top at the back, there is a black rounded cover over the fuser. To remove the cover, look for 2 small clips one at each side and unclip the cover and gently lift upwards.  Under the cover on the left side you will see a small plastic rod which goes from the left side to a small tab in the middle, if you look about half way along that rod you should see a tiny spring, make sure this is clipped on properly and that you are able to rotate the rod and it should spring back to the proper position when you let go.
Once this is done, put it all back together again and it should work fine.

I'm sure a lot of other people probably have this same problem too so I hope this helps someone.

Anonymous

  • 15 Answers
  • Posted on Jun 13, 2009

SOURCE: DCP 7020 Brothers laser printer paper jam & back cover open fault


Try doing the following prior to messing around with the fuser itself:

http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/002000/000024/faq002024_006.html?reg=us&c=us_ot&lang=en&prod=mfc7820n_all&Cat=4

Anonymous

  • 5 Answers
  • Posted on Jul 09, 2010

SOURCE: My printer model is HP Laserjet P3005dn, No paper

There are many sensors that are throughout the machine. Try checking all of the flags and see if they are stuck or loose. If you can locate one that is either try to reseat. If not you could have a bad sensor and needs to be replaced. A certified technician can help with that.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How to fix brother printer paper jam error

Follow the steps below to clear the paper jam.
  1. Pull the paper tray completely out of the printer.
  2. Pull the jammed paper up and out of the printer.
  3. Press the cover release button and then open the front cover.
  4. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown below.
  5. Open the back output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer.
  6. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
  7. Close the jam clear cover. Close the back output tray.
  8. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
  9. Put the drum unit assembly back in the printer.
  10. Put the paper tray in the printer.
  11. Close the front cover.

hl50_057 (2)-rxb2hasdp4vklpgc5ehc2laf-5-2.gif
http://support.brother.com/g/b/faqend.aspx?c=hk&lang=en&prod=hl5040_all&faqid=faq00000026_010
2helpful
1answer

Brother 2170W, toner is stuck after paper jammed. I try to pull out the toner (even with force!) but it stuck, there is a paper at the bottom that i can't pull either. I guess this paper holds the...

Hi there,
If the paper get stuck inside the printer you can also remove it fro the back of it. Open the back cover and try to remove the jammed paper inside of the printer. If still the paper can't be remove try again to removed the drum and toner.
Open the front cover or pull down the cover right above the brother logo infront of the machine then hold the handle of the drum and toner assembly.Pull the drum and toner assembly towards you, just put a little force on it. Then remove the jammed paper.
Just to make sure, remove the toner from the drum by holding down the tab on the side and lift the toner out. Look for any small piece of paper inside of the drum unit. Reinstall the toner back to the drum. reinstall the drum and toner back to the machine, make sure that you here a click sound. After that close the front and back cover.
The blue light should lit up again.
Hope this helps. Thanks
1helpful
1answer

HL 2140. How do you remove jammed paper from inside printer

Hi there,
You can remove the jammed paper by removing the drum and toner inside the printer.
First Open the front cover, just pull down the cover right above the brother logo. You will see the handle for the drum and toner. Hold the handle and pull it towards you, just use a little force on it. Then remove the jammed paper inside. Just to be sure you can remove the toner from the drum by holding down the green tab on the side of the drum unit. then pull the toner out. Check if there's a small piece of paper inside the drum unit. Put the toner back to the drum make sure it clicks into place. Reinstall the drum and toner back to the printer. It should also click into place. Then close the cover.
Hope this helps. Rate if it works. Thanks
0helpful
1answer

Paper jam printer 3524

Clear the jammed paper as follows.

If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.



If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.

Pull the paper tray completely out of the printer.

Pull the jammed paper up and out of the printer.

Press the cover release button and then open the front cover.

Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.

Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.

Open the jam clear cover. Pull the jammed paper out of the fuser unit.

Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.

Pull the Duplex Tray completly out of the printer.

Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.

Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.

Put the drum unit assembly back in the printer.

Put the paper tray in the printer.

Close the front cover.
1helpful
1answer

I do not know how to remove the drum to fix a paperjam

Brother strongly recommends that customers do not use generic drum unitsand/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the Verify the message displayed on the LCD.

Warning: If you just used the machine some parts inside the machine are extremely hot.

1. Pull the paper tray completely out of the machine.

2. Pull the jammed paper out of the paper tray opening. If you are unable to remove the jammed paper continue to STEP 3. If you are able toremove the jammed paper continue to STEP 9.

3. Open the front cover. If you cannot open the front cover, do not useextra force. See below for further assistance.

4. Pull out the drum unit and toner cartridge assembly. The jammed papermay be pulled out with the toner cartridge and drum unit assembly, or removing the drum and toner assembly may release the paper so you canpull it out of the paper tray opening.

a. If you are able to remove the drum assembly and jammed paper continueto STEP 5.

b. If you cannot remove the drum unit and toner cartridge assembly easily, do not use extra force. See below for further assistance.

5. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. Hold down the blue lock lever on the left side of the drum assembly and lift the toner out of the drum unit. Examine the drum carefully for small pieces of paper that may be jammed inside.

6. Reinsert the toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically.

7. Place the drum unit and toner cartridge back into the machine. Use equal pressure on both sides of the drum unit when pushing it back into place. Make sure it clicks into place.

8. Close the front cover. Make sure it clicks into place.

9. Remove any remaining paper in the paper tray and then reload it. The tray can hold up to 250 sheets of 20lb paper. Do not over fill the tray.There is a maximum paper mark located on the top of the right and left paper guide. It looks like a V cut out in the plastic. Fan the stack of paper well to avoid paper jams or misfeeds.

NOTE: If you are using special paper and the machine has problems feeding it from the paper tray, try the paper again using the manual feed slot

10. Put the paper tray firmly back into the machine and unfold the output paper tray support flap before using the machine.

11. Turn the Brother machine around with the back of the machine facing you.

12. Open the back cover.

13. The black plastic inner chute should spring open automatically when the back cover is opened. Note: The inner chute has a diagram on it of a piece of paper being removed from the unit.

14. If there is paper inside the machine carefully remove it.

15. Close the back cover. NOTE: The inner chute will close automaticallywhen the back door is closed.

16. To test, print the Help List:

a. Press the REPORTS key located on the right side of the control panel.

b. Press the up or down arrow key until Help list appears on the display(#2).

c. Press Menu/Set. The report should begin printing.


Thanks an good luck

2helpful
1answer

Paper jam in printer. Error light blinking.Can't get paper out

Turn the printer off, Open the front cover where the drum and toner are installed. Remove the drum and toner (cartridge). look inside the machine for a paper jam, also open the back cover and check there.
1helpful
1answer

PAPER JAM MESSAGE APPEARS WHEN THERE IS NO PAPER JAM

Please follow the directions below to clear the paper jam error orincase there is one somewhere.

Turn off the Printer. Remove the drum and toner from the front cover. Remove the toner from the drum. Look inside machine incase of possible paper jam. Open back cover and paper tray incase of jam. Close all doors and put toner and drum back in machine. Turn on the printer, and see if the error message is gone.
0helpful
1answer

Printer jam

Title:
How do I clear paper jams?
Description:
If a paper jam occurs, the Paper LED will flash as shown below.
c_panel_cover_open.gif Caution
    After you have used the printer, some parts inside the printer are extremely hot. When you open the front cover or face-up output tray of the printer, never touch the shaded parts shown below.
chapter066.gif
  1. Remove the paper tray from the printer.
c_hl20_02933.gif
  1. Pull the jammed paper up and out of the printer.
c_hl20_0304.gif
  1. Open the front cover.
c_hl20_0315.gif
  1. Pull out the drum unit and toner cartridge assembly slowly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
c_hl20_03221.gif Caution
    To prevent damage to the printer caused by static electricity, do not touch the electrodes shown below.
c_hl20_019.gif
  1. Open the back cover.
c_hl20_041.gif
  1. Pull the tab toward you to open the rear chute cover.
c_hl20_0429.gif
  1. Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with one hand as you gently pull the paper out with other.
chapter0616.gif
  1. Close the back cover.
  1. Push the lock lever down and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.
c_hl20_020101.gif
  1. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
c_hl20_025121.gif Caution
    To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
    If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
drum_2000.gif
  1. Put the drum unit and toner cartridge assembly back in the printer.
c_hl20_02711.gif
  1. Put the paper tray firmly back in the printer.
  1. Close the front cover.
    Make sure that the Paper LED is now off and the printer is ready.
0helpful
2answers

Paper jam on Brother HL-1270N

Title:
How do I clear paper jams?
Description:
If a paper jam occurs, the Paper LED will flash as shown below.
c_panel_cover_open.gif Caution
    After you have used the printer, some parts inside the printer are extremely hot. When you open the front cover or face-up output tray of the printer, never touch the shaded parts shown below.
chapter066.gif
  1. Remove the paper tray from the printer.
c_hl20_02933.gif
  1. Pull the jammed paper up and out of the printer.
c_hl20_0304.gif
  1. Open the front cover.
c_hl20_0315.gif
  1. Pull out the drum unit and toner cartridge assembly slowly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
c_hl20_03221.gif Caution
    To prevent damage to the printer caused by static electricity, do not touch the electrodes shown below.
c_hl20_019.gif
  1. Open the back cover.
c_hl20_041.gif
  1. Pull the tab toward you to open the rear chute cover.
c_hl20_0429.gif
  1. Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with one hand as you gently pull the paper out with other.
chapter0616.gif
  1. Close the back cover.
  1. Push the lock lever down and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.
c_hl20_020101.gif
  1. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
c_hl20_025121.gif Caution
    To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
    If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
drum_2000.gif
  1. Put the drum unit and toner cartridge assembly back in the printer.
c_hl20_02711.gif
  1. Put the paper tray firmly back in the printer.
  1. Close the front cover.
    Make sure that the Paper LED is now off and the printer is ready.
0helpful
2answers

PAPER JAMMED

You have a stuck sensor.

Open the rear door and make sure there is no paper in there.

Remove your toner from the drum and make sure there are no bits of paper stuck under the toner cartridge.

l
Look inside the drum chamber for the little plastic levers that actuate the sensors. Make sure they move back and fourth freely.
Not finding what you are looking for?

3,199 views

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...