Hi Good day!! here are the steps how to remove paper jam in brother hope it help's you!!
1. Pull the paper tray completely out of the printer.
2. Pull the jammed paper up and out of the printer.
3. Press the cover release button and then open the front cover.
4. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.
5. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared.
6. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
7. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.
8. Pull the Duplex Tray completely out of the printer.
9. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.
10. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
11. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
12. Put the drum unit assembly back in the printer.
13. Put the paper tray in the printer.
14. Close the front cover.
SOURCE: Paper Jam
what you need to do is pull out the drum and remove the paper that you can see.
just pull out the drum unit harder.
SOURCE: Persistent paper jam message
In response to a question by Fixya. I solved it by searching throgh all references to paper jams on Fixya. I found a solution which I have already described. This is a very helpful site.
SOURCE: Paper Jam
I have just had the same problem on one of these Canon MF4150 machines.
The manufactures warranty on our machine had expired just one week before this happened so I had to fix this myself.
The problem we had (which is very likely to be the same cause as yours) is when we removed some torn jammed paper, it had somehow pulled off a spring from inside the machine. The spring was linked to the paper jam sensor.
It does involve a LOT of work to fix it, and unless you are very 'techy' it may be quite a difficult task to do this for the 'average' person.
I had to completely disassemble the machine:
Take off the front first (lift up the cover and there is 2 screws at the front and 2 clips on the bottom of the machine)
Then remove the 2sides and finally the top (screws should be easy to see, to get the sides off, un-clip along the front edges and gently move them outwards and slide them backwards to release the clips on the back) being careful with the wires going to the scanner part).
Then look for the fuser unit which is near the top at the back, there is a black rounded cover over the fuser. To remove the cover, look for 2 small clips one at each side and unclip the cover and gently lift upwards.
Under the cover on the left side you will see a small plastic rod which goes from the left side to a small tab in the middle, if you look about half way along that rod you should see a tiny spring, make sure this is clipped on properly and that you are able to rotate the rod and it should spring back to the proper position when you let go.
Once this is done, put it all back together again and it should work fine.
I'm sure a lot of other people probably have this same problem too so I hope this helps someone.
SOURCE: DCP 7020 Brothers laser printer paper jam & back cover open fault
Try doing the following prior to messing around with the fuser itself:
http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/002000/000024/faq002024_006.html?reg=us&c=us_ot&lang=en&prod=mfc7820n_all&Cat=4
SOURCE: My printer model is HP Laserjet P3005dn, No paper
There are many sensors that are throughout the machine. Try checking all of the flags and see if they are stuck or loose. If you can locate one that is either try to reseat. If not you could have a bad sensor and needs to be replaced. A certified technician can help with that.
Brother strongly recommends that customers do not use
generic drum unitsand/or toner cartridges, or refill their Brother toner
cartridge. Each Brother laser printer is designed to work at pre-set
temperatures that are matched exactly to each of our individual toner
formulations. Each individual component is designed to work with the other to
ensure quality and reliability. Using non-Brother supplies may affect the
Verify the message displayed on the LCD.
Warning: If you just used the machine some parts inside the
machine are extremely hot.
1. Pull the paper tray completely out of the machine.
2. Pull the jammed paper out of the paper tray opening. If
you are unable to remove the jammed paper continue to STEP 3. If you are able
toremove the jammed paper continue to STEP 9.
3. Open the front cover. If you cannot open the front cover,
do not useextra force. See below for further assistance.
4. Pull out the drum unit and toner cartridge assembly. The
jammed papermay be pulled out with the toner cartridge and drum unit assembly,
or removing the drum and toner assembly may release the paper so you canpull it
out of the paper tray opening.
a. If you are able to remove the drum assembly and jammed
paper continueto STEP 5.
b. If you cannot remove the drum unit and toner cartridge
assembly easily, do not use extra force. See below for further assistance.
5. Place the drum unit on a drop cloth or large piece of
disposable paper to avoid spilling and scattering the toner. Hold down the blue
lock lever on the left side of the drum assembly and lift the toner out of the
drum unit. Examine the drum carefully for small pieces of paper that may be
jammed inside.
6. Reinsert the toner cartridge in the drum unit until it
clicks into place. If you put it in properly, the lock lever will lift
automatically.
7. Place the drum unit and toner cartridge back into the
machine. Use equal pressure on both sides of the drum unit when pushing it back
into place. Make sure it clicks into place.
8. Close the front cover. Make sure it clicks into place.
9. Remove any remaining paper in the paper tray and then
reload it. The tray can hold up to 250 sheets of 20lb paper. Do not over fill
the tray.There is a maximum paper mark located on the top of the right and left
paper guide. It looks like a V cut out in the plastic. Fan the stack of paper
well to avoid paper jams or misfeeds.
NOTE: If you are using special paper and the machine has
problems feeding it from the paper tray, try the paper again using the manual
feed slot
10. Put the paper tray firmly back into the machine and
unfold the output paper tray support flap before using the machine.
11. Turn the Brother machine around with the back of the
machine facing you.
12. Open the back cover.
13. The black plastic inner chute should spring open
automatically when the back cover is opened. Note: The inner chute has a
diagram on it of a piece of paper being removed from the unit.
14. If there is paper inside the machine carefully remove
it.
15. Close the back cover. NOTE: The inner chute will close
automaticallywhen the back door is closed.
16. To test, print the Help List:
a. Press the REPORTS key located on the right side of the
control panel.
b. Press the up or down arrow key until Help list appears on
the display(#2).
c. Press Menu/Set. The report should begin printing.
Thanks an good luck
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