Kodak EASYSHARE 5300 All-In-One InkJet Printer Logo
Posted on May 09, 2008

Printer won't print

Black won't print and color is very faded. I have changed ink and have cleaned printheads

  • 7 more comments 
  • Anonymous May 11, 2008

    Ink levels are showing on screen. Won't print in black ink and colours faded. Have change ink cartridges. Still not printing properly.

  • Anonymous Aug 01, 2008

    Color is printing very light and black is not printing at all. We have changed ink cartridge, cleaned the printhead, changed the brightness, reset settings to manufactor settings. I don't know what else to do.

  • nic nak Oct 12, 2008

    I have the same problem, the black wont print at all and the colour is more red than any other coulors.

    HELP!!!!

  • Anonymous Nov 26, 2008

    Black ink won't print for me either. Color prints fine. Removed & cleaned printhead, put in new ink cartridge, calibrated etc. Still won't prink in black.

  • daddmann Nov 27, 2008

    Printer is less than a year old. Since this morning it prints nothing but a few light gray lines. Ink indicator shows half-full. Frustration mounting

  • Anonymous Nov 27, 2008

    I have the same issue the colors are faded and have completed deep clean no help

  • ddsmart Nov 28, 2008

    I have the same problem. Won't print black. New cartridge. Clean print heads multiple times. No help. The color is lousy too. Printer is less than a year old.

  • VICKIEANDJIM Jan 15, 2009

    HOW DO I CHANGE THE PRINTHEAD????????????????

  • Anonymous Mar 21, 2014

    Was saying error 3802. I cleaned the print head as told to by this site. Now my printer prints very faded printouts and most of the time nothing even shows.

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  • Posted on Nov 28, 2008
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My printer will not print black ink. The color ink is very light. I replaced a new color cartlidge, cleaned the printheads and tried to callibrate, but the printer could not identify the callibration page from my scanner. Can you help me resolve my problem?
Thanks,
Carol

A

Anonymous

Mine won't print either, now I am getting error code 3813

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  • Posted on Oct 12, 2008
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Printer won't print black ink

2 Related Answers

Anonymous

  • 45 Answers
  • Posted on Feb 17, 2009

SOURCE: Color prints look faded

You need another printhead.

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Anonymous

  • 68 Answers
  • Posted on Oct 13, 2009

SOURCE: My kodak 5500 AIO easy share printer will not print black ink.

Hi,

follow the step by step solution from kodak.

Choose All-in-one printer and then Print quality and follow the further steps. I think it's a problem with your printhead.

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0helpful
1answer

How do you remove the printer head to clean it?

Regarding your recent inquiry about your MX892 poor print quality/lack of printing performance (or similar), it sounds like your PRINTHEAD is either clogged (from dried ink) or has reached END-OF-LIFE, to help determine which please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):



Canon Cartridge Troubleshooting: http://inkjet411.com/?page_id=1537





1.Go into the printer\'s maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.



NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color:



1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.



2.At the printer\'s control panel under the \'Maintenance\' or \'Tools\' menu, activate a \'CLEANING\' or \'HEAD CLEANING\' to prime the ink system. Then Run the Inkjet411 \'Ink Recovery Test Print\' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146



3.Check your user\'s manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges \'park\' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.



4.If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804



7.Reinstall ink cartridges and retest.



      Inkjet411 Suggested PRINTHEAD Cleaning Procedures:

      Canon Printhead Warm-Water Flush Procedure: http://inkjet411.com/?page_id=2804



      3rd party PRINTHEAD CLEANING solutions (for additional reference only):

      http://www.youtube.com/watch?v=FL8QaFVwsEs(Canon)

      http://www.youtube.com/watch?v=ZheZf-vdho8 (Canon Printhead removal / water flush)



      8.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054


        ----

        PRINHEAD TECHNICAL NOTES:



        IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054



        Typically the printhead should not reach it\'s end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).



        Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical \'head strikes\' of the paper edges making repeated contact with the printhead nozzle plate surfaces.



        ---

        For any additional questions please contact us directly: [email protected]



        NOTE: If you need to purchase a new ink cartridge(s), we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA and have a high reliability rating.



        -Thank you









0helpful
1answer

Canon pixma mx882 won't print red

Regarding your Canon MX882 printer's poor print quality (lack of color printing performance from Canon 225 or 226 ink cartridges), it sounds like your PRINTHEAD is either clogged (from dried ink) or has reached it's END-OF-LIFE, to help determine which please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):

Canon Cartridge Troubleshooting: http://inkjet411.com/?page_id=1537


1.Go into the printer's maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.

NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color: 1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.

2.At the printer's control panel under the 'Maintenance' or 'Tools' menu, activate a 'CLEANING' or 'HEAD CLEANING' to prime the ink system. Then Run the Inkjet411 'Ink Recovery Test Print' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146

    3.Check your user's manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges 'park' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.

    4.The Ink Absorber, if applicable depending on print model, may also be full which could also cause printing related issues (typically an error code will be displayed when the ink absorber is full)...here is a customer/yahoo response on this particular issue: http://answers.yahoo.com/question/index?qid=20130523085451AAE1TqW

    5.Refer to our print quality support page to ensure other variables are not causing the issue such as printer driver settings or operating system device conflict, etc: http://inkjet411.com/?page_id=1432

      6.If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804

      7.Reinstall ink cartridges and retest.
      Inkjet411 Suggested PRINTHEAD Cleaning Procedures:
      Canon Printhead Warm-Water Flush Procedure: http://inkjet411.com/?page_id=2804
      Epson Printhead Cleaning (Flush) Procedure: http://inkjet411.com/?page_id=2836

      3rd party PRINTHEAD CLEANING solutions (for additional reference only):
      http://www.youtube.com/watch?v=FL8QaFVwsEs(Canon)
      http://www.youtube.com/watch?v=ZheZf-vdho8 (Canon Printhead removal / water flush)
        http://www.youtube.com/watch?v=3kKULRjqaLg (Epson #1)
        http://www.youtube.com/watch?v=i78Tu3RVO3s (Epson #2)

        8.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054
        ----
        PRINHEAD TECHNICAL NOTES:

        IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054

        Typically the printhead should not reach it's end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).

        Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical 'head strikes' of the paper edges making repeated contact with the printhead nozzle plate surfaces.


        ---
        CAUTION: the use of compatible/clone cartridges (i.e. sold thru the internet from China) are known to be problematic and may cause printer errors and permanent PRINTHEAD damage. We do NOT suggest refilling these types of ink cartridges.....refilling of original/genuine ink cartridges is only suggested!

        Canon 225/226 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=t1QDEDRZapY
        ---

        Please advise if the above suggestions do not help remedy the current issue. For any additional questions please contact us directly: [email protected]

        -Thank you





0helpful
1answer

Canon printer mx882 not printing in black

Regarding your recent inquiry about the poor black print quality (Canon PG-225 PGBK ink cartridge) & lack of overall printing performance with your Canon MX882 printer, it sounds like your PRINTHEAD is either clogged (from dried ink) or has reached END-OF-LIFE, to help determine which please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):

Canon Cartridge Troubleshooting: http://inkjet411.com/?page_id=1537


1.Go into the printer's maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.

NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color: 1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.

2.At the printer's control panel under the 'Maintenance' or 'Tools' menu, activate a 'CLEANING' or 'HEAD CLEANING' to prime the ink system. Then Run the Inkjet411 'Ink Recovery Test Print' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146

    3.Check your user's manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges 'park' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.

    4.The Ink Absorber, if applicable depending on print model, may also be full which could also cause printing related issues (typically an error code will be displayed when the ink absorber is full)...here is a customer/yahoo response on this particular issue: http://answers.yahoo.com/question/index?qid=20130523085451AAE1TqW
    5.Refer to our print quality support page to ensure other variables are not causing the issue such as printer driver settings or operating system device conflict, etc: http://inkjet411.com/?page_id=1432

      6.If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804

      7.Reinstall ink cartridges and retest.
      Inkjet411 Suggested PRINTHEAD Cleaning Procedures:
      Canon Printhead Warm-Water Flush Procedure: http://inkjet411.com/?page_id=2804


      3rd party PRINTHEAD CLEANING solutions (for additional reference only):
      http://www.youtube.com/watch?v=FL8QaFVwsEs(Canon)
      http://www.youtube.com/watch?v=ZheZf-vdho8 (Canon


        8.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054
        ----
        PRINHEAD TECHNICAL NOTES:

        IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054

        Typically the printhead should not reach it's end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).

        Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical 'head strikes' of the paper edges making repeated contact with the printhead nozzle plate surfaces.
        ----


        ---
        CAUTION: the use of compatible/clone cartridges (i.e. sold thru the internet from China) are known to be problematic and may cause printer errors and permanent PRINTHEAD damage. We do NOT suggest refilling these types of ink cartridges.....refilling of original/genuine ink cartridges is only suggested!

        Canon 225/226 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=t1QDEDRZapY

        ---

        For USA store ink refill locations and details on ink refill pricing:

        Costco USA Ink Refill Service (all 453+ stores): http://www.costcoinkjetrefill.com

        Fry's Electronics Ink Refill Service (all 34 stores): http://www.frys.com/ads/page51

        Micro Center Ink Refill Service: http://www.microcenter.com/site/content/refill-service.aspx

        ---

        Customers who have questions regarding the use of refilled ink cartridges can visit http://www.inkjet411.com or contact us directly at [email protected]
        -Thank you




0helpful
1answer

HP 6940 won't print black-new cartridge installed-prints color but no black

In all likelihood your print head has become clogged at the black ink outlet. Be aware that printheads can BURN OUT if you keep trying to print and there's insufficient ink reaching the printhead. The ink flow is relied upon to prevent overheating of the tiny resistors at the printhead. Best bet is to remove the cartridges from the printhead and then remove the printhead and try to clean it in warm water. You will find many youtube videos on suggestions for cleaning the printheads on HP printers. Do a google search for your model. If all else fails you can order replacement printheads for the part that has failed. They are not cheap so price compare. Oftentimes they will cost nearly as much as a new printer!
0helpful
1answer

My kodak 5500 AIO easy share printer will not print black ink.

Hi,

follow the step by step solution from kodak.

Choose All-in-one printer and then Print quality and follow the further steps. I think it's a problem with your printhead.
1helpful
1answer

Black ink prints half a page then fades out. Sometimes does not print black at all. I have replaced the black ink cartridge twice and ran "clean printheads" many times. Still will not work

HI since you tried replacing the cartridges and cleaning the printhead, try the steps below.

1.Print a Demo Page.

a.Press the Menu button of the printer.
b.Use the down arrow key and select Print Demo Sheet.
c.Press OK button.

If demo page doesnt have black ink or faded prints,the printhead on your printer require replacement. Call 1.800.421.6699

Thanks.

Regards,

Neerak21

3helpful
2answers

My black ink prints in streaks. Some of it is good, some very faded. I have done a printhead cleaning (everytime that I print because it is the only way to get a good copy). When I print (on kodak photo...

Hi there,

If you have to clean the print heads each time, this will only consume even more ink. There may be a problem with the printhead having clogged up with ink overtime. I would get it serviced, or if the quote is too high, you might just be better of getting a new printer unfortunately.

With regards

nLinked
0helpful
1answer

Color when I PRINT

actually, I bet you cannot print text either. It will come out very faded or completely blank. It is an issue with the printhead, on the black ink cartridge side.
You can try cleaning it using the printer itself (Menu -- clean printhead -- deep clean ).
IF you have the same problem, contact kodak aio support @ 1 800 421 6699 (open til midnight on ET) or go to www.kodak.com/go/atg and follow the troubleshooting steps there to fix the problem or replace the PH.
0helpful
2answers

Kodak 5300 printer

Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.
1helpful
1answer

Help

Sorry to hear about your problems. Here are the steps Kodak AiO Support will ask you to perform.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.
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