I have a vizio vw32L hdtv. All of the sudden one day i turned it on and cc is on. Tryed all the options in the menu,but it won't turn off. Please help if you can?? Let's Go Pens!!!!
I have a Vizio VX37L that i purchased on 12/26/08 and I had the same problem by 1/4/09. My five year old son loves to futz around with buttons and switches and he somehow enabled closed captions from the front of my Motorola digital cable box (I had it hooked up to the Vizio via HDMI 1.)
What you need to do is turn off your cable box and leave the Vizio on. Hit the "Menu" button on the front of the cable box and that should bring up a setup screen on your TV. Using the down cursor button on the front of the cable box, go down to the "Close Caption" section on the setup screen. It probably says "Enabled." Click on the right cursor button to disable CC and you should be good to go.
Thank you, It was the cable box and not the tv. Turned it off by following your instrruction except I had to use the remote to navigate the menu.
OMG thank you!! It was the cable box .. Ive been trying to shut this dang cc thing off for weeks now! lol
Thank you, it worked!!!
This technique worked in October, 2023. My cable box did not have a curser button in the front but the curser button on the hand control did the job following the same process. Thank you so much. Now I am not at my wits end any longer!!!
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I didn't find my exact problem or solution online so I'm posting it for everyone.
My Vizio 42" kept displaying Closed Caption: Off at the top right of the screen. And no matter if I turned it back on and then off again, could I get rid of the words at the top right of the screen.
Eventually I went to the Menu on my FIOS TV box and went to MENU>SETTINGS>TELEVISION>MODES>DISABLE to finally get rid of the text on the screen. Sheer luck that I tried that setting because I have no idea what it is or what it has to do with Closed Captions. But so far seems to have worked. I hope this helps someone else.
I had same problem and called Vizio to find out that the CC was coming from my cable box and not the tv. Went to setting on cable remote and turned off CC! Duh!! lol I had turned it on!
We could not get the captioning to go off either after it had suddenly came on one day so we bought another tv and guess what it was still on come to find out it was the cable box that had to be changed out.
Before taking any dastic action like sending out the set for service, carefuly read the instruction manual. Call the tech support for your TV set to see if they have a user level solution.
If it possible that there is a defect in the set. What I have seen when I was working in TV servicing, is the closed caption IC become defective, or some other defective component that is not allowing the turn-off command to occure. It is also possible that there is a fault in the uPC, and thus the turn off command is not being executed.
Jerry G.
We had the same problem. We turned off cc on the vizio tv, but it remained on. We turned it off also on our cable box and our fire stick, still it remained on.
Finally we went into our Hulu live tv and cc was on, we turned it off and the problem was fixed.
So make sure it is off on everything that is connected to your tv
When watching Hulu press up button on your remote 2 times and it will show on or off.
Press off and return to your tv.
I turned the captionin off through my Fios cable box under menu and it worked wonderfully. I was starting to get inpatient with the captioning until I found your solution to getting rid of it.
Could anyone tell me how to turn the caption ON and at the same time have the sound ON also?
Jacques
Go to menu go to the 4th button...make sure the analog and digital cc is off
that will do it
Did you figure out how to get this fixed? I have same problem.
Problem was with my cable remote controller. After going nuts for days trying to turn it off, I look there and bye-bye CC. I would check that as well.
CC (Closed Caption)
To select the options in the CC sub-menu, press the MENU button or the #
button. A new menu will be displayed showing the following CC settings:
CC
The CC feature is available when watching regular analog (NTSC) TV.
Select from CC1, CC2, CC3 or CC4. Closed Caption for regular TV is
usually CC1 or CC2.
Digital CC Style
The Digital CC Style feature is available when watching digital TV.
Select either As Broadcaster or Custom. If Custom is selected then
you can customize the way Closed Caption is displayed.
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And none of the solutions was a solution!
I can't turn the closed caption off. I believe it turned on automatically, no one admits to turning it on.
I have the same problem. Popped a DVD in a connected player and CC is showing up, even though on the menu "off" is selected.
I cant get closed caption off!
Have a 42 in vizio wont let me get to cc to turn it off
For some reason several apps with their own cc controls can override the cc controls on your TV. So go through the other apps you have used and turn off the cc in each of them. For me it was HULU. For you it’s could be something else.
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