Our wall clock was not wound a couple of months ago (it is a chime clock that chimes on the hour and half hour with weights) and when we rewound it, everything works fine except that the chime is out of sync with the clock time and is about 7 hours off - how can we correct this issue? It is a German clock and the website we found is all in German - so no luck there! Can someone help?

The next time it chimes multiple times turn the hour hand clockwise until it is pointing at the number of times it gonged. Next take off the dial nut off (make sure to put it in a plastic bag because they can be hard to replace) and turn the minute hand until it chimes signaling 15 minutes after. Now put the minute hand back on pointing to 3 o'clock and replace your dial nut and you are all set.
Fix Clock That Gongs Wrong

Hi! Have you had any luck with fixing this clock? There are a few mechanical German clocks. We need to know what type of clock this is so that we can help you in the correct way and we would like to see you enjoy this clock. We fix these clocks. There is a right and wrong way to fix them. If you would like it fixed the right way you are welcome to email me. Yvonne [email protected]

You were not very specific about you clock description, Many of the German clocks were using auto correct features.

You may not have this function.

Move the hour hand to the correct hour.

Hope this tip help you.

R/
David
http://antiqueclock.clockstop.com/