Our Konica Minolta C351 won't pull from any tray but 1

try this

Self Help Product Support Konica Minolta Business Solutions Inc

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

This sounds like you have a piece of paper behind tray one.
1. Turn the machine off
2. Take out tray 1
3. Remove paper
4. Insert tray
5. Turn back on


If that doesn't help, you have and issue with the paper pick up motor. This is 99% of the time not the issue. The paper behind the tray is most likely your problem.

First, check your printer properties and make sure you are not telling it to go to the bypass tray.

If you are set to auto tray and its still trying to pull out off bypass tray. Check on the copier to make sure tray 1 isn't set for a special type of paper. If it is, change it to plain paper.

C0206
Tray 3 feeder up/down
abnormality
• The tray 3 upper limit sensor is not blocked
even after the lapse of a given period of time
after the lifting motion has been started.

means from printer properties it can be set to any tray
if ur using defalut settings it is
set it to a4 paper and tray 1 or 2

is the driver set correctly with the type of paper you have loaded in the draw also when you select the the job to print is it correct in the properties showing the correct type of paper and what draw it is taking it from

C-0204 The Lift-up Sensor is not blocked even after the
lapse of a given period of time after the lifting
motion has been started.
Basically your paper tray 2 did not lift right. Open the tray and make sure the paper is loaded correctly. The paper should be touched on all four sides by the tray or by adjustable guides. Open and close the front door with the tray out. Once the machine is ready to copy close the drawer you should hear a slight buzzing sound as the tray rises. If you don't or you hear a banging or grinding sound the tray lift motor may be damaged and you will need to call a service technician.
If the code keeps coming back pull out tray 2, open and close the front door to reset and leave the tray 2 partially pulled out until a technician can repair.

1) push Utility/counter
2) system settings
3) paper tray setting
On the right side you'll see the trays. Highlight the tray and press the up button

It's called "Manual Bypass paper lifting failure". The manual says to check Tray 2 vertical transport motor. Check the wires to see if the are okay. Pull out tray 2, remove back cover, remove wire assembly from 4 wire saddles, remove 2 screws and the motor assembly. The should be 2 motors on the assembly and the one u need to look at is the bottom one. hope this helps.

Have you tried specifying the paper type and weight INSTEAD of the tray. Set the tray properties first, then print. If you leave it on auto tray it will use the tray that matches your paper type and weight.