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0xd05d010d
Solution one: Reset the product
1. Without turning off the product, disconnect the USB cable from the rear of the product.
1. Remove the cartridges from the product.
2. Wait for the 'Insert Cartridges ' message to display on the control panel.
3. Disconnect the power cord from the back of the product.
4. Wait 60 seconds.
5. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
6. Reinsert the cartridges, and then close any open doors on the product.
7. If you receive a prompt to print a calibration page, do so.
8. Reconnect the USB cable to the rear of the product, and then try printing again.
9. If you have completed all the steps listed above and are still experiencing a problem, you need to service the product.
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All The Best: Pineworks
Testimonial: "still need to service"
Try to reset the printer:
Unplug the printer from power
Hold the # and 9 together while plugging it back
If still not working try again with a # and 3 combination
Try to reset the printer:
Unplug the printer from power
Hold the # and 9 together while plugging it back
If still not working try again with a # and 3 combination
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the error is always on the display every time we plug power in the error comes up on the display
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