Franklin (Everstar) HDBC36ID no longer cools.

Question edited for clarity, 'frig' to 'fridge'.

When the service company put the refrigerant gas in, it sounds like they didn't check for leaks. You could bring them back under the repair warranty.

Worth the fix? If it is the small home type fridge, probably not worth spending money on it as they are inexpensive. If it is a larger class fronted commercial unit, it probably is worth it.

https://www.google.com/search?q=Everstar+Franklin+beverage+Fridge

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Everstar Beverage Wine Cooler HDBC36ID not cooling

Ouch ... prior fixya thread on this model paints a pretty bad reliability picture...

Do you still have your Franklin HDWC35 wine cooler?

I have wine cooler like yours that broke down and will sell parts off it before sending it to recycling center. [email protected]

Im sorry franklen indust everstar wine systems are very hard to get parts for also the manual Not a very good unit eather according to reviews

Have you tried this http://www.franklinchef.com/service_call.html for a service. With the unit being this new, it's under warranty. Your sealed system is warrantied for 5 years. This is why you are having trouble finding someone to work on it plus Franklin Ind. does not want to pay the service company when they are sent the bill. Where are you located. If your close, i'll see what I can do about repairing it for you. Expect to have to pay for service from anyone due to the service company having so much trouble getting paid themselves. Although you should be reimbursed after Franklin pays.

This was copied from Franklin Ind. web sight and this is why no one wants to repair their equipment.


Franklin Industries, LLC has filed for bankruptcy protection under Chapter 11 of the bankruptcy code on September 11, 2009 under Case Number 1-09-47870. By virtue of this event, Franklin Industries will be unable to provide warranty services for products purchased prior to September 11, 2009 ("Pre-Petition Purchase").

For those who are not entitled to warranty services from the company from which you purchased the product, or coverage under an extended service warranty program, you are entitled to file a proof-of-claim with the bankruptcy court for a claim for the costs incurred to service the product. The form for filing a Pre-Petition Purchase claim can be found at http://www.nyeb.uscourts.gov/forms/b10a.pdf .

For information on filing a proof-of-claim, see http://www.nyeb.uscourts.gov/ecf_claim_cr_info.html and for general information, the website for the United States Bankruptcy Court for the Eastern District of New York may be found at http://www.nyeb.uscourts.gov

Look in your yellow pages for someone who does commercial refrigeration repair. Don't expect them to do the repair under warranty, tell them you're willing to pay for the repair.

Mine is 11 months old - pooling water on right (which is theside i keep colder for beer/soda/water), also my glass door on right has water between panes, I just called franklin (everstar) and they say a service guy will call in 5 days... I hope.

Did you get help and are you 'happy' with the service done?

I returned our unit to Home Depot with relative ease... I think they were all aware there is a problem with these units.

They refunded the full purchase price (even though I was well past the 12-month warranty period). I put the money toward a GE Profile unit that's a little bigger - more expensive, yes; but it works, priceless!