Got the above washing machine but the fabric softener doesn't leave the drawer, it does when we put water into the final rinse. PLEASE CAN SOMEONE HELP??????
Your soap drawer is most likely to be blocked , the only true way of clearing the blockage is to take the soap dispenser completely out . you will see that all the jets will be blocked ,you can do this before taking it all apart by taking the drawer out band looking up, if it looks clean ie; no black gunge then it may be a water valve problem, as the cold fill side has 2 internal valves both have come on together to clear the conditioner compartment.
Hello !
We also had the same problem a few months ago until i cleaned the little water holes that dispense the water with a steam cleaner (high pressure) it completely removed the blockage after i actually pushed the nozzle against the little square holes where the water come through. After that i ran the machine on a 90 degrees wash empty to get rid of all the gunk and ever since the problem does not seem to happen any more.
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have a bosch exxcel washingf machine but the fabric conditioner is not dispensing - cleaned the dispenbsing drawer and changed from cleaning tablets to liquid tabs but made no difference
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