How do I connect my Arris TM502G to my Netgear WNDR3300? I go through the setup and it says error cannot connect to the Internet. I need help.

Hi,

Please double check that each of your products are compatible with each other by either calling Arris or Netgear. You also review the netgear setup instructions after you've made the call if they're compatible.

This is the phone number for Arris: 1-877-466-8646

Thank you.

This site says 25Mbps. It isn't a router.

https://www.cox.com/residential/support/arris--motorola-tm502g.html

if online fails on modem
call the ISP,
only they can fix it.
or first unplug AC to modem for 5min and put back to safely reset mode, and watch the ISP do the reload.

Did you run the driver CD for the Netgear N600 ? That is the first place I would look. Or it is possible that your Netgear N600 is not working properly. There are some very inexpensive small USB dongles that do work very well, I would try that as well. They run in the less than $10.00 range at places like Ebay or Amazon.

It depends. Have you checked the Netgear support site for FAQ and the manual. In some routers, orange lights indicate wired 100Mbps connections while green indicates 1000Mbps. In other cases, blinking lights indicated that the router is 'bricked'.

There's a reset button on the back of the modem. It'll power cycle it. That should work and if it doesn't make sure everything is connected and tightened.

All the computers in the house should connect to the netgear wireless.

The netgear should in turn connect to the arris modem.

And yes, all the computers should be able to access the internet at the same time when setup this way. You shouldn't have to reset the modem at all.

Hi,

Follow the below steps to configure settings on the router:
1. Open the browser (Internet Explorer, Mozilla Firefox or Safari) on a computer connected to the router.
2. Access the router, usually with http://192.168.1.1 or http://www.routerlogin.com.
3. Login to the router with the Username as "admin" and Password as "password" (please note that the Username and Password are case sensitive).
4. Click on Wireless Settings (under Setup) from the left menu.
5. Select security options as WPA-PSK. Enter a Password in the passphrase box. Apply the settings.
Scan for the wireless network on the XBOX and connect to your network.

I hope this information allows you to resolve this issue.

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Regards
Anand

The Netgear wireless router wireless settings need to be configured and the the wireless card in the computer and XBox needs to be configured with the Netgear wireless settings.
Follow these steps. : -
1. Connect the wireless router to your computer with a LAN cable.
2. Start your browser and enter the router's configuration URL
3. Enter the router setup login and password
4. Change the admin password
5. Go to the wireless settings and change the default SSID and turn off SSID broadcast.
6. Setup encryption key the strongest is WAP2
7. For further security measures - turn on MAC address filtering and enter the MAC address of the wireless cards on the computer/s you want to connect to this wireless router.
8. Record the settings you have made and keep it in a safe place and Save the settings.
9. Configure the wireless cards on the computer/s with the SSID and encryption settings of the router.
10. Remove the LAN cable between the router and the computer then the computers should be able to connect to the router.

This could be a duplex issue. When you log into the belkin does is assign you an IP address? Have you used a ballpoint pen to reset the EMTA since you have connected the router?