I have an MFC-8890DW that had a small piece of paper jammed inside the ADF (automatic document feeder). I could use the printer since it was in a "document jam" state. I could see the small scrap of paper, but I could not reach it with tweezers to get it out. I opened the top cover of the ADF and inserted a blank paper on the left most slot by the hinge. I then pressed "stop/exit" which then took the paper through the ADF and when it came out, the small scrap of paper came out with it. Document jam cleared!
Try seting the paper to A4 not leter
ooo ok so it dosent pic up the paper at all from tray 1 thats easy you need to clean the pic up role (a big ruber role at back end of the tray ) clean it well with alcool
cleaned the two small roller at the front top of where the paper tray is, but i still tries 2 or 3 times to pick up the paper but doesn't and then I get the jam message
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The paper is not feeding from the paper tray. The loud click is alarming, but not the problem. Check the adjustments in the paper tray. The left and right guides should be snug, but the rear guide should give between a 1/16 inch and a 1/8 inch of free play. If the rear guide is tight, that is the problem. You can check for this by depressing the lever on the right front of the tray. Depressing the lever should raise the stack of paper out of the tray so that it can slide forward.
If you remove the paper from the tray, but will see calibration marks for the paper size you are using. Unlock the read paper guide n the tray, squeeze the release and move the guide ot the mark for the size paper you are using. For example, it you are using letter size paper, the read guide should point to "LTR".
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It still is an intermittent feed and then gives error message of jam tray 1
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