Konica Minolta bizhub C250 All-In-One Laser Printer Logo
Posted on Jan 25, 2008

Bizhub 250 scan to email error

We have a Bizhub 250 that was scanning to email fine till a couple days ago. It is not deleting the scan due to error. It says the error is a "login error" under the scanner job history. The email addresses for the recipient is correct. The ip address is correct and the address for the internet connection is correct. need help!

  • goldenbuddha Feb 28, 2008

    Same problem

  • mata034 Apr 30, 2008

    I have exactly the same problem.

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3 Answers

A

Anonymous

We are using a BizHub C252 for network printing and scan to email.
If you are scaning to email and you get a login error is because the email account used in the C252 has either been disabled or the password has changed.

A

Anonymous

Try re-entering user name and password or try a different user name and password for email account saved in the machine.

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  • Posted on Dec 22, 2008
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Change your account information from external to internal, i.e. yourmaildomain.com to yourADdomain.local. Change on the scan account as well as the email addresses.

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