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Number 19 in this photo is the control boards location=> HVTS18DABB Parts Breakdown
and if you need the user manual click here=> HVTS18DABB User Manual Please rate this if helpful and should you have more questions please ask, ThanksSea Breeze
Look in your yellow pages for someone who does commercial refrigeration repair. Don't expect them to do the repair under warranty, tell them you're willing to pay for the repair.
Mine is 11 months old - pooling water on right (which is theside i keep colder for beer/soda/water), also my glass door on right has water between panes, I just called franklin (everstar) and they say a service guy will call in 5 days... I hope.
Did you get help and are you 'happy' with the service done?
I returned our unit to Home Depot with relative ease... I think they were all aware there is a problem with these units.
They refunded the full purchase price (even though I was well past the 12-month warranty period). I put the money toward a GE Profile unit that's a little bigger - more expensive, yes; but it works, priceless!
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