Danby 22 in. DDW399 Free-standing Dishwasher Logo
Posted on Jan 11, 2008

Danby counter top dishwasher leaks

My counter top danby dishwasher leaks from the bottom, a small amount of water is coming out of the holes in the bottom plate during the rinse portion of the cycles. The bottom is sealed by a metal plate screwed into place with several screws. i don't know if it is possible to remove this without some difficulty and even perhaps disconnecting some wires. the hose attachments are water tight and dry.

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  • Anonymous Feb 18, 2008

    Same here.

  • Anonymous May 04, 2009

    I had the same problem as locutus5280 below. Their steps fixed it, no problem. Thank you!

  • Anonymous Mar 21, 2014

    m1 garand message on a teenage Danby counter washer dishwasher

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5 Answers

Mitch Rapp

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  • Posted on Jul 27, 2008
Mitch Rapp
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This might help with disassembly. Mine was leaking also, but my main problem was no spray. Use my disassembly instructions to remove the pump/motor. If you notice that the leakage is from the pump and not a loose connection, remove the pump cover and apply a thin bead of Blue RTV sealant to the rubber ring. This stopped the leak in my pump.
________________________________
My Danby dishwasher (DW) stopped working. The spray arm stopped spinning completely and very little water was coming out of the arm. When I removed the spray arm (CAUTION: reverse threaded, turn CW to loosen and CCW to tighten) and ran the DW, very little water was spraying out of the pump.

I thought maybe the pump was clogged. So, I followed the recommendations I had seen online about running a few cycles with Vinegar to clear the crud from the pump, but this did not help.

It seemed like the motor was operating, and there were no strange smells to indicate the motor was burned…just no water spraying. So I thought it must be the pump. Before disassembly, I tried to locate a replacement pump. I searched far and wide, both locally and online, and could not locate a replacement pump. So with nothing to lose, I decided to disassemble the DW, take a look and see what I could find. I am glad that I did.

The bottom line is that I disassembled the dishwasher and found that the plastic pump impeller had worked its way off the pump shaft and was not turning. I forced some Teflon plumbers tape over the shaft and forced the impeller back onto the shaft. The impeller has a flat spot to line up with the shaft and I pushed the impeller down on the shaft as far as it would go. I then used a small socket to fit over the shaft and GENTLY tapped the impeller for a final seating. I reassembled the dishwasher and it worked like a charm.

Since I could not find any service manual or instructions online for this DW, I thought I would share my disassembly/reassembly procedure.


Since my instructions are too long to post here, a complete repair document including a link to pictures can be found at:
http://www.megaupload.com/?d=XBOGBR4I

  • 2 more comments 
  • Melissa Chang Nov 30, 2013

    Could you repost your instructions on another site? MegaUpload is dead!

  • Mitch Rapp Dec 01, 2013

    I uploaded to a new storage location:

  • Mitch Rapp Dec 01, 2013

    Ok, try again. Here is the new location for the document:http://www.adrive.com/public/7Uat2j/Danb... And here is a user manual if needed:http://www.adrive.com/public/22Rhf5/Danb...

  • Anonymous Oct 25, 2015

    All these links are dead. Any chance I can get some guidance?

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  • Posted on Sep 02, 2008
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I had the same problem with mine. what you need to do is take off the piece of metal that is the sides and top of the machine, not the bottom. on mine there are 16 screws and once they're out the whole thing lifts right off. When I took mine apart I found a disconnection where the water flows into the tub i kinda had to macgyver it to make it stay together but it was a real easy fix and works great now.

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  • Posted on Apr 09, 2013
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I had the same problem. The whole load of water pouring out the bottom during the drain cycle.. I refitted the hoses, adding Teflon tape but it still leaked. It was a simple solution, took off the top/side piece (a few of the screws are inside the door.) there are three hoses inside, the fill hose, the drain hose and another smaller see-through fill hose that, at the drain cycle rinses the dishes with clean water. That small hose was held on with only one tiny zip-tie at each end, it had simply popped off. I reattached it and tightened down the zip ties, made a note to buy two better fasteners for it and I checked all the other interior hose tightness, had to tighten down the other fill hose, although that wasnt the problem, turned it on and it worked perfectly. It was so easy, it wasn't even a husband job, I'm a 21 year old girl and figured it out just fine. Good luck!!!

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  • Posted on Jun 11, 2009
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Mine was leaking from the bottom and it turned out to be a drain bypass hose was dissconnected. however once i put it back together it wouldn't even turn on so i must have gotten the electrical wet or disconnected.

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  • Posted on Mar 10, 2012
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Well, thanks alot to the person who explained how to open the machine from the top (don`t touch the screws underneath, that's asking for trouble...). Even without megaupload video it was a cinch. Now, my problem was self evident. BTW you can run the machine without the outer cover on it. I did. And, lo and behold water came spouting out during the drainage cycle. There`s this little hose that loops up from the drainage and back into the main dish area. The drainage hose was somewhat crimped and this forced the pressure to pop this little tube clean off its socket. All the water to the floor... Stuck my finger on it and turned the machine off. Reconnected the tube. Now : MAKE SURE THE DRAINAGE CONDUIT IS NOT CRIMPED OR BEND (IT TENDS TO HAPPEN ON THIS MACHINE). And now the machine runs fine. For now...

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Danby ddw2406

Simple solution. DO NOT spend the money on a tech coming to the house.
This error code comes from getting too much water in your machine, either from a dish filled with water emptying, or perhaps a clog from the sink that prevents your machine from draining. It is meant to prevent overflows from too much water being in the tub. It is a simple fix though!
First of all you should at least shut the power off on your machine. For the effort of a couple of more steps, it wouldn't hurt to shut the breaker off at the fuse panel. You will have to unscrew the undercounter tabs that mount the dishwasher to the countertop. They are located just under the counter sticking out from the top of the dishwasher when the door is open. Then proceed to pull out the dishwasher from under the counter. You will only have to pull it out about half way and you will find the overflow valve. It is located on the right side of the dishwasher just under the insulation and level with the lower hinge on the door. (Right side when you are looking at the machine.)
There are two overflow valves. One looks like a small cup, the other looks like a cylinder with a float in it like your toilet. Both of them have black rubber covers near the bottom. Take these covers off and about a quarter cup of water will flow out of these overflow basins. Allow them to completely empty, then replace the rubber drain covers and then replace the unit under the counter.
Once you turn the power on, the error code should be cleared and you are ready to use the dishwasher again.
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