Your set is in the SAP mode go into the cutomer settings and locat the sound setting and turn it to stereo
Look under “Channels” then “digital auto” then select “English”.
Any other selection other than English produces no sound for only that channel. Everyone knows that right!
Can't find any sap or Mrs either on remote I can see it is set to mono but can't see any way to change it to stereo.
SOURCE: no sound on some channels, other channels fine
Your SAP/MTS function is most likely turned on. This feature has 3 modes: Stereo, Mono and SAP. Stereo and Mono are easy to understand, it's the SAP that can get you. SAP stands for Second Audio Production. It is used to provide weather, information or an additional language translation of a program. Some broadcasters simply transmit the mono audio over the SAP audio channel when the are not using it for other purposes. Other broadcasters simply do not use it, which does not give you any audio. Look on your remote for a SAP or MTS button. If you do not see one, look in your TV user menu for this feature. If you are using a cable box, look in the audio menu of the cable box. You are looking for something set to SAP... just change it to STEREO. I hope this was helpful.
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