During the spin cycle basket vibrates very badly - very rough

Sound like the basket has broken away from the spinning support coming of the back of inner drum, Gray plastic is the front ring the inner tub is now rubbing on. This has been making noise for a while. Phil 1-800-559-1411 www.phils.com any help I can give you.

If it sounds like a freight train in spin cycle most likely it is your bearings. If it makes a clunking noise during the wash cycle you have a broken support. The best way to tell is to spin the basket by hand and listen for the noise. Check to see if the basket is making circles and not ovals. Pull back the rubber seal and look signs of the basket rubbing against the outer plastic tubs. If is either one of these it is cheaper to buy a new washer than to fix it. Fixing it involves rebuilding the machine. If it only makes the noise when it starts to drain you need to check your pump for foreign objects.

Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

IF THIS IS A BRAND NEW INSTALLATION - be sure you have removed the basket shipping pins (4) that secure the tub during shipping.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

IF THIS IS A BRAND NEW INSTALLATION - be sure you have removed the basket shipping pins (4) that secure the tub during shipping.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

IF THIS IS A BRAND NEW INSTALLATION - be sure you hav removed the basket shipping pins (4) that secure the tub during shipping.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

IF THIS IS A BRAND NEW INSTALLATION - be sure you hav removed the basket shipping pins (4) that secure the tub during shipping.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

There was a hole in the plastic liner tub from the inner metal basket rubbing on it during the spin cycle. I got some plastic cement and put it in there and it willl hold for a little while while anyway. Not a very well designed washer when you look into the guts of the monster.

well not sure about yours but some front load washers have a five year warranty on the tub but you have to pay the labor which is between 100-150dollars

The plastic casing (tub shell) around the stainless spin basket should not become worn unless the spin basket is hitting the outer shell. From my past experience, this is usually caused by a cracked or broken spin basket support (spider) arm on the back of the spin basket, or a shot tub bearing (which is also behind the spin basket). The bearing is actually part of the rear tub shell and is molded into the plastic. It cannot be replaced separately and requires the replacmeent of the shell.

If the spin basket supports become broken, the basket becomes off balance and rubs against the outer shell. This results in excessive vibration, which may be the reason why the support shocks were broken. No...this is not normally expected. Unfortnately, this is not a simple or inexpensive repair, either. If you have a service plan, or warranty coverage, I would recommend pursuing that as a repair option. If you wish to repair this yourself, I can post a link for you to follow, but it is expensive. This will usually require the replacement of the following parts:

Spin Basket
Rear Tub Shell (if bearing is bad)
Front Tub Shell (if spin basket caused significant damage)
Support Shocks (I would recommend replacing all 4)

Optional:
Drive Belt Pulley (can become warped or bent)
Drive Belt (if showing signs of wear)
Rubber Door Bellow (if vibration as caused damage to the rubber)

You can go to searspartsdirect.com and type in your model number to get prices for everything if you like. Everything can be found under the "Tub and Basket Parts" heading, with the exception of the rubber door bellow. It can be located under the "Door and Latch Parts" heading.

I know none of this sounds like positive news, but I do hope you find some of this information helpful. Let me know if you need further assistance.