LG 50PX1D 50 in. Plasma TV

I've got the same problem I've got the same problem

There was a loud pop and then the colors were almost gone, the imagen is bad and I don't know how to discribe it but it looks like black sand on the screen that changes in intensity as the imagen changes. I tried adjusting the picture and tried viewing other sources like the DVD and I still got the same results. Any sugestion and how much should I expect to pay for repairs. By the way, seems to be ok.



Thanks There was a loud pop and then the colors were almost gone, the imagen is bad and I don't know how to discribe it but it looks like black sand on the screen that changes in intensity as the imagen changes. I tried adjusting the picture and tried viewing other sources like the DVD and I still got the same results. Any sugestion and how much should I expect to pay for repairs. By the way, seems to be ok.

Thanks

Hi,

There was a lowd pop in my LG 50PX1D-UC then the colors where almost gone and I don't know how to describe it but on the screen I get what looks like black sand that goes from heavy, where there is almost no image, to thin allowing a bad image to be seen. The audio seems to be ok. Do you have any sugestion and how much should I expect to pay for repair.



Thanks Hi,
There was a lowd pop in my LG 50PX1D-UC then the colors where almost gone and I don't know how to describe it but on the screen I get what looks like black sand that goes from heavy, where there is almost no image, to thin allowing a bad image to be seen. The audio seems to be ok. Do you have any sugestion and how much should I expect to pay for repair.

Thanks

same problem just happened to me. obviously with the money i have spent on this tv i am not a happy camper. i will be calling come monday. same problem just happened to me. obviously with the money i have spent on this tv i am not a happy camper. i will be calling come monday.

Bought my LG 50 in. plasma at Circuit City on 1-9-06 with an extended warranty until 1-9-09. Loved it until 3-24-08, a loud POP and then no picture, only sound. It is still in the shop - have replaced 4 boards and still not working so have ordered two more boards. Just hoping it will eventually work and last a little longer than it has so far. Not happy at all with LG at this time. Will not buy any more LG products. Bought my LG 50 in. plasma at Circuit City on 1-9-06 with an extended warranty until 1-9-09. Loved it until 3-24-08, a loud POP and then no picture, only sound. It is still in the shop - have replaced 4 boards and still not working so have ordered two more boards. Just hoping it will eventually work and last a little longer than it has so far. Not happy at all with LG at this time. Will not buy any more LG products.

i'm so disappointed for all of us to share this common thread. i feel snookered to sit here and spell out the same details the thirty plus statements before me described. Shame on you LG if you don't take care of your customers.



12/04/05 my wife and i left circuit city with the LG plasma tv model 50PX1D, w/o ext. warr. wow ! what a nice unit. proud to have done my homework and made a good choice. 5/20/08 , SNAP. what the ?!! my picture has been described well already, as dark and grainy at best, no color at all. sound is unchanged. there should be some kind of standard here. if LG will step up here and take care of these faulty parts and labor, i will be impressed enough to continue trying different LG products . Best of Luck !



cincinnati, oh. i'm so disappointed for all of us to share this common thread. i feel snookered to sit here and spell out the same details the thirty plus statements before me described. Shame on you LG if you don't take care of your customers.

12/04/05 my wife and i left circuit city with the LG plasma tv model 50PX1D, w/o ext. warr. wow ! what a nice unit. proud to have done my homework and made a good choice. 5/20/08 , SNAP. what the ?!! my picture has been described well already, as dark and grainy at best, no color at all. sound is unchanged. there should be some kind of standard here. if LG will step up here and take care of these faulty parts and labor, i will be impressed enough to continue trying different LG products . Best of Luck !

cincinnati, oh.

I am sorry to say I have the same problem. Watching TV and pop went the picture. You can still see a black faint picture, but what a disappointment. I am sorry to say I have the same problem. Watching TV and pop went the picture. You can still see a black faint picture, but what a disappointment.

Had same problem. Bought TV 11/2005. On 10/2006 turned TV on and "POP". No picture (black screen) on sound. Called LG. Provided information and told to expect an authorized repair person in about a week and a half (they gave me an exact date). I asked for the contact info of the authorized repair shop. Planned to call them to confirm but never did. I hated to wait but had no choice. The day came and I took the day off from work and waited. Around 2pm they had not showed up so I called the repair shop and was told that LG never scheduled a date for me. They had no ide who I was. I called LG and was told that I had never called to request warranty repair. But, somehow they already had all my information. This in spite of my not ever registering the TV. I scheduled a new visit 1 - 2 weeks away. Called the shop a few days to confirm. Took another day off from work. They came replaced a giant circuit board and left. All this in under 15 minutes. Apparently they knew what the problem was.



Fast Forward 8 months (6/08), turned TV on, "POP"! no video no sound. Called LG, Told I'm out of luck. The warranty period is over. I asked if the warranty could be extended since they repaired this unit 8 month ago and they had to be aware that there was a seious issue with these models. The response was that he knew there was an issue but did not know what LG was doing about this problem and that he did not know who would.know. Told to exercise the extended warranty.



On top of all this a few months into owning the TV, there were bars burnt into the sides.



This is the last LG anything I spend my money on. I did not mind that it broke the first time as things happen and they honored the warranty. I can live ignore the lying agent that told me that I never called and/or the incompetent agent that either did not enter or process the request properly. But to be aware of a serious issue and not make good on it is just plain bad business.



LG = Lousy Garbage Had same problem. Bought TV 11/2005. On 10/2006 turned TV on and "POP". No picture (black screen) on sound. Called LG. Provided information and told to expect an authorized repair person in about a week and a half (they gave me an exact date). I asked for the contact info of the authorized repair shop. Planned to call them to confirm but never did. I hated to wait but had no choice. The day came and I took the day off from work and waited. Around 2pm they had not showed up so I called the repair shop and was told that LG never scheduled a date for me. They had no ide who I was. I called LG and was told that I had never called to request warranty repair. But, somehow they already had all my information. This in spite of my not ever registering the TV. I scheduled a new visit 1 - 2 weeks away. Called the shop a few days to confirm. Took another day off from work. They came replaced a giant circuit board and left. All this in under 15 minutes. Apparently they knew what the problem was.

Fast Forward 8 months (6/08), turned TV on, "POP"! no video no sound. Called LG, Told I'm out of luck. The warranty period is over. I asked if the warranty could be extended since they repaired this unit 8 month ago and they had to be aware that there was a seious issue with these models. The response was that he knew there was an issue but did not know what LG was doing about this problem and that he did not know who would.know. Told to exercise the extended warranty.

On top of all this a few months into owning the TV, there were bars burnt into the sides.

This is the last LG anything I spend my money on. I did not mind that it broke the first time as things happen and they honored the warranty. I can live ignore the lying agent that told me that I never called and/or the incompetent agent that either did not enter or process the request properly. But to be aware of a serious issue and not make good on it is just plain bad business.

LG = Lousy Garbage

Hello,

I have the same problem. Bought it in 2006 and then the explosion sounds of light bulbs blowing up. Then no picture and sound. This was just 7-2-08. Called LG and they told me to contact someone that repairs LG Plasma TV's. Now that I am reading about everyone else with the same problem, I am a mad. (I have other words, but i can not say them). This sounds like it keeps happening? What can we do to keep this from happening in the future? Hello,
I have the same problem. Bought it in 2006 and then the explosion sounds of light bulbs blowing up. Then no picture and sound. This was just 7-2-08. Called LG and they told me to contact someone that repairs LG Plasma TV's. Now that I am reading about everyone else with the same problem, I am a mad. (I have other words, but i can not say them). This sounds like it keeps happening? What can we do to keep this from happening in the future?

I had the same problem also. Bought the tv 2/06. Then on 7/2/08 "POP". Picture is black with only a very few dark pixels working. No sound. Out of warranty. I don't know how to fix it, the cost, or if it is worth it.

I had the same problem also. Bought the tv 2/06. Then on 7/2/08 "POP". Picture is black with only a very few dark pixels working. No sound. Out of warranty. I don't know how to fix it, the cost, or if it is worth it.

Had a very loud pop, then the screen went dark! The TV still works, but you can just barely see the screen. My TV is out of warranty. Any Idea's?


Had a very loud pop, then the screen went dark! The TV still works, but you can just barely see the screen. My TV is out of warranty. Any Idea's?

Hi my name is maggy and I"ve had my LG plasma for 2 years now. A few days ago I heard a loud pop coming from the TV and all of the sudden the screen became dark and hazy. I Immediately contacted LG to see what type of resolution could be reached since I'm OUT of WARRANTY.. They went ahead and extended my WARRANTY and they will have a tecnician at my home on tuesday September 9 to fix the TV at no cost. You need to call 1877-543-8325. This number will connect you directly with an LG representative. Call them!! Hi my name is maggy and I"ve had my LG plasma for 2 years now. A few days ago I heard a loud pop coming from the TV and all of the sudden the screen became dark and hazy. I Immediately contacted LG to see what type of resolution could be reached since I'm OUT of WARRANTY.. They went ahead and extended my WARRANTY and they will have a tecnician at my home on tuesday September 9 to fix the TV at no cost. You need to call 1877-543-8325. This number will connect you directly with an LG representative. Call them!!

Our model lasted about 3 years and last week the infamous loud POP noise blew out the picture. Sound is fine though. I called LG and they had my call a local TV repair service. They came today and is charging me $450 (not including labor fee) to fix the issue. I was wondering if the price was right for the parts. The parts being replaced are the two vertical boards at the left and right side of the tv. Our model lasted about 3 years and last week the infamous loud POP noise blew out the picture. Sound is fine though. I called LG and they had my call a local TV repair service. They came today and is charging me $450 (not including labor fee) to fix the issue. I was wondering if the price was right for the parts. The parts being replaced are the two vertical boards at the left and right side of the tv.

Call, 877-543-8325, I am 1+ yrs out of warranty and they are giving me parts for free. I pay labor.

Call, 877-543-8325, I am 1+ yrs out of warranty and they are giving me parts for free. I pay labor.

Same problem as many others.  Loud POP and screen goes dark.  LG says too bad, they don't recognize it as a design or manufacturing defect.  $3500 TV purchased 36 months ago is going out as trash since costs so much to fix relative to purchase another (non-LG) TV. Same problem as many others.  Loud POP and screen goes dark.  LG says too bad, they don't recognize it as a design or manufacturing defect.  $3500 TV purchased 36 months ago is going out as trash since costs so much to fix relative to purchase another (non-LG) TV.

How can I get a diagram of the interior of this television. My friend is attempting to repair mine for me. Please reply :) How can I get a diagram of the interior of this television. My friend is attempting to repair mine for me. Please reply :)

Have had 50 inch LG plasma 13 months and now I have sound but no picture. Can't get to a menu screen. Any suggestions? Have had 50 inch LG plasma 13 months and now I have sound but no picture. Can't get to a menu screen. Any suggestions?

I have LG 50PX1D for 2 and half year. I heard loud noise and screan went black and no picture and sound. Please help and don't buy LG products any more I have LG 50PX1D for 2 and half year. I heard loud noise and screan went black and no picture and sound. Please help and don't buy LG products any more

loud POP screen is dark just in time for supper bowl Great! loud POP screen is dark just in time for supper bowl Great!

Same problem with Pop--no picture, but good sound. Everyone that has this complaint needs to contact BBB or comsumer center to let LG know they are going to have to step up to this problem. Evidently is manufacture error or everyone wouldn't be having the same problem. Called repairman. coming tomorrow. Hope not to costly. Same problem with Pop--no picture, but good sound. Everyone that has this complaint needs to contact BBB or comsumer center to let LG know they are going to have to step up to this problem. Evidently is manufacture error or everyone wouldn't be having the same problem. Called repairman. coming tomorrow. Hope not to costly.

i called lg today with same problem and was very nice and they are paying for parts but not labor 1-877-543-8325. tv was out of warranty. talked to a female by the name of Troy Lynn. Hope this helps.

My tb popped and went black with wide red verticle lines going across. I have sound but no picture. i called lg today with same problem and was very nice and they are paying for parts but not labor 1-877-543-8325. tv was out of warranty. talked to a female by the name of Troy Lynn. Hope this helps.

My tb popped and went black with wide red verticle lines going across. I have sound but no picture.

have the same problem, just talked to Troy Lynn at LG (877-543-8325), LG will be paying for the replacement part, and I will pay for the labor since it's three years old and the warranty is for two years.
have the same problem, just talked to Troy Lynn at LG (877-543-8325), LG will be paying for the replacement part, and I will pay for the labor since it's three years old and the warranty is for two years.

My 50" LG made a loud pop and no picture. Found this website and made some calls. The TV was out of warranty for 2 years but they extended it and payed parts no labor. I payed out of pocket $250 labor $80 for pickup and drop off. The person i talked to on the phone was very nice and polite....After I told them about this site...lol. I would like to say, Thank you for this site...it's a awesome idea to have such a site like this.
R.S


My 50" LG made a loud pop and no picture. Found this website and made some calls. The TV was out of warranty for 2 years but they extended it and payed parts no labor. I payed out of pocket $250 labor $80 for pickup and drop off. The person i talked to on the phone was very nice and polite....After I told them about this site...lol. I would like to say, Thank you for this site...it's a awesome idea to have such a site like this.
R.S

I called LG asking for Troylynn (sp?), but spoke to a guy named Ronnie. He said LG released a service bulletin about this (not sure if its specific to the 50PX1D), but if I fax my receipt and S/N he would take care of this - meaning get it fixed at a local LG authorized service provider free of charge. I called LG asking for Troylynn (sp?), but spoke to a guy named Ronnie. He said LG released a service bulletin about this (not sure if its specific to the 50PX1D), but if I fax my receipt and S/N he would take care of this - meaning get it fixed at a local LG authorized service provider free of charge.

I purchased my LG50PX1D at Circuit City on 12/10/2005, and on January 14, 2006 we heard a loud pop and no picture (we had sound and yes, this was just past the 30 day return window at Circuit City). LG was not very responsive then and it took me 2 months of battling with them to get them to issue an order to Circuit City to give me a new television. I went ahead and spent $600 on a three year extended warranty! (so stupid) Here I am, 20 days past the end of my extended warranty and POP!! No picture, no sound. I will try the 877 number several posts have recommended and hope for the best and will post my results. I will also file a complaint with the BBB as I had to in 2006 in order to get results. Good luck to you others! I purchased my LG50PX1D at Circuit City on 12/10/2005, and on January 14, 2006 we heard a loud pop and no picture (we had sound and yes, this was just past the 30 day return window at Circuit City). LG was not very responsive then and it took me 2 months of battling with them to get them to issue an order to Circuit City to give me a new television. I went ahead and spent $600 on a three year extended warranty! (so stupid) Here I am, 20 days past the end of my extended warranty and POP!! No picture, no sound. I will try the 877 number several posts have recommended and hope for the best and will post my results. I will also file a complaint with the BBB as I had to in 2006 in order to get results. Good luck to you others!

Okay, I called the number several of the users on this site referred to and I was unable to get any help at all. They told me it was too far out of warranty (though I noticed it was no further out than some of the posted items here). So LG has not improved their customer service any over the past 3 years. A shame to have a $3000 television go bad in so short a time. Really unfortunate is I just purchased another 32" LG for my bedroom. Now I wish I had not. I'm sure there will be problems with this one at some point that LG will not address. I did post a complaint with the BBB, so we shall see if that produces any results. Okay, I called the number several of the users on this site referred to and I was unable to get any help at all. They told me it was too far out of warranty (though I noticed it was no further out than some of the posted items here). So LG has not improved their customer service any over the past 3 years. A shame to have a $3000 television go bad in so short a time. Really unfortunate is I just purchased another 32" LG for my bedroom. Now I wish I had not. I'm sure there will be problems with this one at some point that LG will not address. I did post a complaint with the BBB, so we shall see if that produces any results.