RAM CLEARED? every time i turn on my ti-84 plus silver edition calculator a scrreen keeps appearing saying"RAM CLEARED" and it just freezes. how do i fix this?

Here is additional information from the TI Knowledge Base.

What troubleshooting steps can I try if my TI-83 Plus family or TI-84 Plus family graphing calculator displays RAM cleared?



If a TI-83 Plus family or TI-84 Plus family calculator consistently displays the RAM cleared message, the following steps will help in troubleshooting the problem:
• Try a new set of batteries (including the backup battery).
After
replacing batteries, adjust the contrast by pressing and releasing the
[2nd] key followed by pressing and releasing the up arrow; repeat as
necessary. To adjust or lighten the display, use the down arrow.
•
Remove one of the AAA batteries. With one of the batteries removed,
press and hold the CLEAR key. While holding CLEAR, reinsert the AAA
battery and then turn the calculator on. The calculator should display
the message "RAM Cleared". Release the CLEAR key and then press it one more time to remove the message.
•
Remove all of the batteries including the round lithium battery for 5
minutes. After the 5 minute period, reinsert all of the batteries and
turn the calculator on. Adjust the contrast if necessary.
•
Remove one of the AAA batteries. Press and hold the DEL key. While
holding DEL, reinsert the AAA battery and then turn the calculator on.
The calculator should display "Waiting...Please install calculator software now". From here, follow the instructions listed for Correcting
the Error Message Waiting...Please Install Calculator Software Now on
the TI-83 Plus Family or TI-84 Plus Family Calculator case.



Here is additional information from the TI Knowledge Base.

What troubleshooting steps can I try if my TI-83 Plus family or TI-84 Plus family graphing calculator displays RAM cleared?

If a TI-83 Plus family or TI-84 Plus family calculator consistently displays the RAM cleared message, the following steps will help in troubleshooting the problem:
• Try a new set of batteries (including the backup battery).
After replacing batteries, adjust the contrast by pressing and releasing the [2nd] key followed by pressing and releasing the up arrow; repeat as necessary. To adjust or lighten the display, use the down arrow.
• Remove one of the AAA batteries. With one of the batteries removed, press and hold the CLEAR key. While holding CLEAR, reinsert the AAA battery and then turn the calculator on. The calculator should display the message "RAM Cleared". Release the CLEAR key and then press it one more time to remove the message.
• Remove all of the batteries including the round lithium battery for 5 minutes. After the 5 minute period, reinsert all of the batteries and turn the calculator on. Adjust the contrast if necessary.
• Remove one of the AAA batteries. Press and hold the DEL key. While holding DEL, reinsert the AAA battery and then turn the calculator on. The calculator should display "Waiting...Please install calculator software now". From here, follow the instructions listed for Correcting the Error Message Waiting...Please Install Calculator Software Now on the TI-83 Plus Family or TI-84 Plus Family Calculator case.