Texas Instruments TI-84 Plus Silver Edition Graphic Calculator Logo
Posted on Oct 19, 2009
Answered by a Fixya Expert

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TI 84 won't turn on. New batteries installed. TI Connect recognizes device and I installed new OS. Brightness is not the issue. Any suggestions? This is one of student's calculators. Thank you.

  • k24674 May 11, 2010

    Hello, Here it is from the horse's mouth (TI Knowledge base) For the TI-83 Plus Family, TI-84 Plus Family: Caution:
    The resets described in these troubleshooting steps will cause a loss
    of applications, programs and data. If at all possible please create a backup using TI Connect? first.

    Try a new set of AAA batteries.
    Adjust
    the contrast by pressing and releasing the [2nd] key followed by
    pressing and releasing the up arrow; repeat as necessary. To adjust or
    lighten the display, use the down arrow.
    Remove one of the
    AAA batteries. Press and hold the [CLEAR] key. While holding [CLEAR],
    reinsert the AAA battery and then turn the calculator on. The
    calculator should display the message "RAM Cleared". Release the [CLEAR] key and then press it one more time to remove the message.
    Remove
    one of the AAA batteries. Press and hold the [DEL] key. While holding
    [DEL], reinsert the AAA battery and then turn the calculator on. The
    calculator should display "Waiting...Please install calculator software now". Follow the instructions for the TI-83 family or TI-84 Plus family to reinstall the calculator operating system (see below.)
    Remove
    all of the batteries including the round lithium battery for 5 minutes.
    After the 5 minute period, reinsert all of the batteries and turn the
    calculator on. Adjust the contrast if necessary.To reinstall the OS of the TI8xPlus calculators How do I correct the Error Waiting...Please Install Calculator Software
    Now message on my TI-83 Plus family or TI-84 Plus family calculator?
    If an operating system (OS) update fails or is interrupted, the calculator will be in an inoperable state with the message Waiting...Please install calculator software now.
    The most common cause of a transfer being interrupted is updating the
    operating system on a calculator with low batteries. Users will need to
    use the TI Connectivity cable and the TI Connect software to send the
    operating system to the calculator. Make sure to have the latest
    version of TI Connect installed on the computer. In order to install the software please follow these steps: 1. Connect the TI Connectivity cable between the computer and the calculator. 2. Click on Start >> Programs >> TI Tools >> TI Connect >> TI OSDownloader 3. Follow the on-screen directions to reinstall the calculator's OS. If
    the message "Error! Press any key to turn unit off. Then turn unit back
    on." appears on the graphing calculator, quickly, remove one battery
    from the calculator and reinstall it while the transfer is taking place. Hope it helps

  • Pedro Oliveira
    Pedro Oliveira Jan 08, 2019

    I have had TI connect for quite a while, and recently I started having the same issue. I'm running Windows 7. I was able to get it to work by forcing it to run in compatibility mode. To do this, you need to right-click on the program icon and click "properties". In the window that pops up, click the "Compatibility" tab, select the checkbox that says "Run this program in compatibility mode for", and select "Windows XP (Service Pack 3)" in the box below. Click OK and try to connect again.

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  • Posted on Oct 19, 2009
k24674
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Sorry, answer was posted as a clarification request.

Hello,
Here it is from the horse's mouth (TI Knowledge base)

For the TI-83 Plus Family, TI-84 Plus Family:


Caution: The resets described in these troubleshooting steps will cause a lossof applications, programs and data. If at all possible please create a backup using TI Connect™ first.

  1. Try a new set of AAA batteries.
  2. Adjustthe contrast by pressing and releasing the [2nd] key followed bypressing and releasing the up arrow; repeat as necessary. To adjust orlighten the display, use the down arrow.
  3. Remove one of theAAA batteries. Press and hold the [CLEAR] key. While holding [CLEAR],reinsert the AAA battery and then turn the calculator on. Thecalculator should display the message "RAM Cleared". Release the [CLEAR] key and then press it one more time to remove the message.
  4. Removeone of the AAA batteries. Press and hold the [DEL] key. While holding[DEL], reinsert the AAA battery and then turn the calculator on. Thecalculator should display "Waiting...Please install calculator software now". Follow the instructions for the TI-83 family or TI-84 Plus family to reinstall the calculator operating system (see below.)
  5. Removeall of the batteries including the round lithium battery for 5 minutes.After the 5 minute period, reinsert all of the batteries and turn thecalculator on. Adjust the contrast if necessary.

Reinstalling the OS fot the TI84Plus

How do I correct the Error Waiting...Please Install Calculator SoftwareNow message on my TI-83 Plus family or TI-84 Plus family calculator?

If an operating system (OS) update fails or is interrupted, the calculator will be in an inoperable state with the message Waiting...Please install calculator software now.The most common cause of a transfer being interrupted is updating theoperating system on a calculator with low batteries. Users will need touse the TI Connectivity cable and the TI Connect software to send theoperating system to the calculator. Make sure to have the latestversion of TI Connect installed on the computer.
In order to install the software please follow these steps:
1. Connect the TI Connectivity cable between the computer and the calculator.
2. Click on Start >> Programs >> TI Tools >> TI Connect >> TI OSDownloader
3. Follow the on-screen directions to reinstall the calculator's OS.
Ifthe message "Error! Press any key to turn unit off. Then turn unit backon." appears on the graphing calculator, quickly, remove one batteryfrom the calculator and reinstall it while the transfer is taking place.

Hope it helps.

Pedro Oliveira

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  • Contributor 2 Answers
  • Posted on Jan 08, 2019
Pedro Oliveira
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I have had TI connect for quite a while, and recently I started having the same issue. I'm running Windows 7. I was able to get it to work by forcing it to run in compatibility mode. To do this, you need to right-click on the program icon and click "properties". In the window that pops up, click the "Compatibility" tab, select the checkbox that says "Run this program in compatibility mode for", and select "Windows XP (Service Pack 3)" in the box below. Click OK and try to connect again.

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When i turn my calculator on it says "RAM cleared". It is then very slow . . . what is wrong and how can I fix it?

Hi yeager anna,

Since the calculator operates slowly even after the RAM has been cleared, I'd say, "Your OS must be corrupt." You need to re-install the Ti 84 Plus OS, ASAP!!! You can fix this problem by installing the newest Ti 84 Plus 2.55v. MP OS, operating system. Use fresh batteries when installing the new OS. If you need additional instructions your welcome to read my Ti 84 Plus solutions. I pretty much tell how you can install the new OS with another Ti 84 Plus calculator or, connecting the computer to the calculator to install the new OS. You can view my solution to install OS by clicking, "Ti 84 Plus OS installation." Just stroll down to oneplusgh's solution at that posting and, I cover a lot of topics you may need advice on to install the new OS.

If you need instructions to downloading and installing TI Connect on a XP or, Mac computer click, "TI Connect on a XP or Mac computer." I realize this posting was for a later OS but, this link will take you to the latest TI Connect software and, newest OS too. Once you get the TI Connect software installed come back to this posting and, follow the instructions above at "Ti 84 Plus OS installation."

If you need instructions to downloading and installing TI Connect on a Windows 7 computer click, "TI Connect on a Windows 7 computer." Just follow Procedure 3. You can also get instructions at this link on how to install the Ti driver to link computer and calculator. I realize this link instructions were for a Ti 89 calculator but, they will work for a Ti 84 Plus too. Once you get the TI Connect software installed come back to this posting and, follow the instructions above at "Ti 84 Plus OS installation."

My instructions is geared to save you a lot of hardship. No matter if your having to install Ti Connect or, the newest OS for your calculator. I do not use TI OSDownloader because, TI OSDownloader might not give you the newest OS for your calculator. My instructions will. If you have any questions just post a comment and, I'll respond quickly.


5helpful
1answer

My TI-84 plus silver edition calculator is not responding. Whenever I press a button it takes forever to put it up on the screen or it doesn't work at all! I need some serious help with this. I tried...

Hi purzabumafu8,

You need to re-install the Ti 84 Plus OS on both calculators, ASAP!!! You can fix these problems by installing the newest Ti 84 Plus 2.55v. MP OS, operating system. Use fresh batteries.

If you have a friend that has a Ti 84 Plus or, Ti 84 Plus Silver Edition you can connect the two calculators together through the USB or, IO link ports. Then they can send you a copy of their OS, while you receive it on your Ti 84 Plus. Hopefully, your friend will have Ti84 Plus 2.55v. MP OS on their calculator or, it might not work. Link the two calculator together through the USB or, IO link ports with the proper cable. If don't have another reliable calculator to connect too, you'll have to connect the calculator to a computer to download the OS, goto Procedure 5. If your downloading off another calculator goto Procedure 1.

Important Note: Never disconnect a TI Connectivity Cable during a transfer. Lost of power during installation of OS will destroy your calculator.

Procedure1. Procedure to linking to another calculator.
On their calculator press, [2nd][Link][G] [Right-Arrow]. On your calculator press, [2nd] [Link] [Right-Arrow] [Enter] and, then press [ENTER] on their calculator too. Their calculator should say, "TRANSMIT" and, your's will say "Receiving." Then on both calculators once transfer is complete press, [2nd][MODE] to quit and, return to the Home screen. If the OS was transferred then your finished with these procedures. If your calculator won't turn on or, is locked up try the Procedure 2, below.

Procedure 2.

Remove one of the AAA batteries. Press and hold the [DEL] key. While holding [DEL], reinsert the AAA battery and then turn the calculator on. The calculator should display
"Waiting...Please install calculator software now". If calculator did not turn on or, is still locked up goto Procedure 3, unless already did Procedure 3, then goto Procedure 4. If you calculator does come on and is responding and, your connect to another calculator goto Procedure 1. If you calculator does come on and is responding and, your connect to a computer goto Procedure 7.


Procedure 3.

Remove all of the batteries including the round lithium battery for 5 minutes. After the 5 minute period, reinsert all of the batteries and turn the calculator on. Adjust the contrast if necessary. Goto Procedure 2.


Procedure 4.

If the above process did not work. Try re-doing the Procedure 2, and, this time extend the time in Procedure 3, by 5 minutes to 10 minutes before you put all the batteries back in the calculator. These calculators can be a little stubborn at times so, keep trying Procedure 2.



Procedure 5.

If you can't find a calculator to connect too, you can connect your Ti 84 Plus to a computer that has Ti Connect software on it. If you need to connect your Ti 84 Plus to a computer make sure the Ti Connect software is operating properly. You do not want any hang-ups while installing the Ti 84 Plus OS.
Procedure 6. Procedure to installing the latest Ti84 Plus 2.55v. MP OS. TI OSDownloader does not always install the latest OS.
You can get the latest copy of Ti84 Plus 2.55v. MP OS and, guidebook by going to the Texas Instruments web site. You can get to that site instantly by clicking, "Ti 84 Plus 2.55v. MP OS!" Once your at the Ti site click the Download Item, "Ti84 Plus family operating system". Next you can login or, click "continue as guest". I'd would click the "continue as guest". Once you have click, "continue as guest" the Ti84 Plus family operating system will download to you.
Next, click "SAVE" and then a window to a folder will pop up. It is probably a window to a folder that you download too. If so, you may want to change it and, save to this folder, "My Documents \ My TI Data \ Downloads". You can also go back and, download the Ti 84 Plus guidebook too, if needed. If your calculator will not turn on or, is locked up goto Procedure 2. Or else goto Procedure 7.

Procedure 7.
Important Note: Never disconnect a TI Connectivity Cable during a transfer. Lost of power during installation of OS will destroy your calculator.
Link your computer and, Ti 84 Plus calculator with the USB cable or, Direct Black Link cable that came with the Ti 84 Plus calculator. Next, drag the Ti 84 Plus 2.55v MP OS that you saved earlier in "My Documents \ My TI Data \ Downloads" out of that folder and, drop it in the "Ti Connect" icon on the desktop. Click, "Continue" when the "Erase Warning" pops up and, the new Ti 84 Plus 2.55v MP OS will begin to install. Next, the Ti Device window should pop up and, highlight the port when it finds what your Ti 84 Plus is using, USB1 cable or, Direct Black COM1.
oneplusgh_48.jpg

When the Ti Device Explorer finds and, highlights your calculator's information click, "Select." Then click, "Yes" when the next window shows up with your calculator's information and, the OS will continue to download. Upon completion the newest Ti 84 Plus 2.55v. MP OS will be installed.
If you run into any trouble with software or, drivers just comment to what failed at this posting and, I'll be glad to help you.

0helpful
1answer

My TI-84 calculator lost its cover for the batteries. Since then it sometimes can't turn on or show anything when I push the button "on". But sometimes it still can work. But because I havent...

Hi twylazhangzh,

Sound like your Ti 84 Plus is really over loaded and, can't function properly. You can fix that by installing the newest Ti 84 Plus 2.55v. MP OS. operating system.

If you have a friend that has a Ti 84 Plus or, Ti 84 Plus Silver Edition you can connect the two calculators together through the IO link ports and, they can send you a copy of their OS while you receive it on your Ti 84 Plus. Hopefully your friend will have Ti84 Plus 2.55v. MP OS on their calculator or, it might not work.

If you can't find a calculator to connect to you can connect your Ti 84 Plus to a computer that has Ti Connect software on it. If you need to connect your Ti 84 Plus to a computer just keep following my instructions below.

First, you need to download and, install Ti Connect to your computer. If you don't need any help installing Ti Connect goto Procedure 1.

If your computer's OS is XP or Mac and, you need instructions to download and, install Ti Connect click, "Install Ti Connect on my XP or Mac OS". Just follow Procedure 1 at that posting and, come back to this posting to finish downloading and, installing Ti84 Plus 2.55v. MP OS to your calculator.

If your computer's OS is Windows 7 and, you need instructions to download and, install Ti Connect click, "Install Ti Connect on my Windows 7 OS". Just follow Procedure 3 at that posting and, come back to this posting to finish downloading and, installing Ti84 Plus 2.55v. MP OS to your calculator.

Procedure 1 to installing Ti84 Plus 2.55v. MP OS

1). You can also get the latest copy of Ti84 Plus 2.55v. MP OS and, guidebook by going to the Texas Instruments web site. You can get to that site instantly by clicking, "Ti 84 Plus 2.55v. MP OS!" Once your at the Ti site click the Download Item, "Ti84 Plus family operating system". Next you can login or, click "continue as guest". I'd would click the "continue as guest". Once you have click, "continue as guest" the Ti84 Plus family operating system will download to you.

Next, click "SAVE" and then a window to a folder will pop up. It is probably a window to a folder that you download too. If so, you may want to change it and, save to this folder, "My Documents \ My TI Data \ Downloads". You can also go back and, download the Ti 84 Plus guidebook too, if needed.

Link your computer and, Ti 84 Plus calculator with the USB cable or, Direct Black Link cable that came with the Ti 84 Plus calculator. Next, drag the Ti 84 Plus 2.55v MP OS that you saved earlier in "My Documents \ My TI Data \ Downloads" out of that folder and, drop it in the "Ti Connect" icon on the desktop. Click, "Continue" when the "Erase Warning" pops up and, the new Ti 84 Plus 2.55v MP OS will begin to install.

Next, the Ti Device window should pop up and, highlight the port when found that your Ti 84 Plus is using, USB1 cable or, Direct Black COM1.

oneplusgh_42.jpg

When the Ti Device Explorer finds and, highlights your calculator's information click, "Select." Then click, "Yes" when the next window shows up with your calculator's information and, the OS will continue to download. Upon completion the newest Ti 84 Plus 2.55v. MP OS will be installed.

If you run into any trouble with software or, drivers just comment to what failed at this posting and, I'll be glad to help you.




0helpful
1answer

I jus bought a TI-84. when i turned it on it said RAM cleared. now there's a blinker on the screen. every time i press a button, nothing happens. whats wrong with this brad new calculator

You need to re-install or, update the Ti 84 Plus OS. Since you just bought the calculator it is unusual that it is already to that point of clearing the RAM. You can connect a computer and your Ti 84 calculator together once you downloaded and, installed Ti Connect software on the computer. That way you can use the Ti OS Downloader that comes with Ti Connect software to install the newest Ti 84 Plus OS. Or, if you have a friend that has a Ti 84 Plus or, Ti 84 Plus Silver Edition you can connect the two calculators together through the IO link ports and, they can send you a copy of their OS while you receive it on your Ti 84.

Get this problem fixed as quick as you can. You do not want your OS to fail any more than what it already has. If you can not find another calculator to connect too, then you can connect through your computer. You may have a long road ahead of you getting the Ti Connect software and, drivers working right. Just remember to come back to your posting here and, post a comment of what ever is failing. This will notify me right away and, I'll walk you though it if necessary.
1helpful
1answer

When ever i turn on my ti-84, it says waiting..... PLease install operating system now.

Hi biancaaii,

You need to re-install the Ti 84 Plus OS, ASAP!!! You can fix the problem by installing the newest Ti 84 Plus 2.55v. MP OS. operating system.

If you have a friend that has a Ti 84 Plus or, Ti 84 Plus Silver Edition you can connect the two calculators together through the IO link ports and, they can send you a copy of their OS while you receive it on your Ti 84 Plus. Hopefully your friend will have Ti84 Plus 2.55v. MP OS on their calculator or, it might not work.

If you can't find a calculator to connect to you can connect your Ti 84 Plus to a computer that has Ti Connect software on it. If you need to connect your Ti 84 Plus to a computer make sure the Ti Connect software is operating properly. You do not want any hang-ups while installing the Ti 84 Plus OS. Be careful, even a power failure during the process of installing the OS will destory your calculator.

Procedure 1 to installing the latest Ti84 Plus 2.55v. MP OS

1). You can get the latest copy of Ti84 Plus 2.55v. MP OS and, guidebook by going to the Texas Instruments web site. You can get to that site instantly by clicking, "Ti 84 Plus 2.55v. MP OS!" Once your at the Ti site click the Download Item, "Ti84 Plus family operating system". Next you can login or, click "continue as guest". I'd would click the "continue as guest". Once you have click, "continue as guest" the Ti84 Plus family operating system will download to you.

Next, click "SAVE" and then a window to a folder will pop up. It is probably a window to a folder that you download too. If so, you may want to change it and, save to this folder, "My Documents \ My TI Data \ Downloads". You can also go back and, download the Ti 84 Plus guidebook too, if needed.

Link your computer and, Ti 84 Plus calculator with the USB cable or, Direct Black Link cable that came with the Ti 84 Plus calculator. Next, drag the Ti 84 Plus 2.55v MP OS that you saved earlier in "My Documents \ My TI Data \ Downloads" out of that folder and, drop it in the "Ti Connect" icon on the desktop. Click, "Continue" when the "Erase Warning" pops up and, the new Ti 84 Plus 2.55v MP OS will begin to install.

Next, the Ti Device window should pop up and, highlight the port when it finds what your Ti 84 Plus is using, USB1 cable or, Direct Black COM1.

oneplusgh_43.jpg
When the Ti Device Explorer finds and, highlights your calculator's information click, "Select." Then click, "Yes" when the next window shows up with your calculator's information and, the OS will continue to download. Upon completion the newest Ti 84 Plus 2.55v. MP OS will be installed.

If you run into any trouble with software or, drivers just comment to what failed at this posting and, I'll be glad to help you.

1helpful
1answer

Installing new OS

Hi mcniester,

If you need to install Ti Connect software, goto the paragraph (1) below. If you do not need to install Ti Connect software goto the paragraph (2), "Procedure to installing the newest Ti 84 Plus OS 2.35v."


1). You can get the latest copy of Ti Connect software by going to the Texas Instruments web site. You can get to that site instantly by clicking, "Ti Connect software" At this Ti site under "View: Connectivity Software", Click, "the OS link that applies to your computers operating system". Next, click the Download Item, "Ti Connect software for ....OS". Next you can login or, click "continue as guest". I'd would click the "continue as guest". Once you have click, "continue as guest" the Ti Connect software for ....OS will be download to you. Click, "OPEN" and the software will start installing. You will have to click "Next" a few times but, it install pretty fast. Once the Ti connect software has successfully installed follow the instructions to the
"Procedure to installing the newest Ti 84 Plus OS 2.35v." below.

Procedure to installing the newest Ti 84 Plus OS 2.35v.

2). You can also get the latest copy of Ti84 Plus 2.35v OS and guidebook by going to the Texas Instruments web site. You can get to that site instantly by clicking, "Ti 84 Plus 2.35v. OS!" Once your at the Ti site click the Download Item, "Ti84 Plus family operating system". Next you can login or, click "continue as guest". I'd would click the "continue as guest". Once you have click, "continue as guest" the Ti84 Plus family operating system download to you. Click "SAVE" And then a folder will pop up. It is probably a folder that you download too. If so, you may want to change it and, save to this folder, "My Documents \ My TI Data \ Downloads". You can also go back and, download the Ti 84 Plus guidebook too, if needed.

Link your computer and calculator with the USB cable or Direct Black Link cable that came with the calculator. Next, drag the Ti 84 Plus OS 2.35v that you copied to "My Documents \ My TI Data \ Downloads" out of that folder and, drop it in the "Ti connect" icon on the desktop. Click, "Continue" and, the new Ti 84 Plus OS 2.35v will begin to install. The Ti Device window may pop up and, click on to the port your Ti 84 Plus is using, USB1 cable or Direct Black COM1. Just click, "Select" and, the OS will continue to download. Upon completion the newest Ti 84 Plus OS 2.35v will be installed.

2helpful
1answer

My TI-84 Plus Silver edition will not turn on. I have tried new batteries and everything, but it just does not turn on. Is there a way to reset it or something although the calculator does not turn on?

Hello,
Here it is from the horse's mouth (TI Knowledge base)

For the TI-83 Plus Family, TI-84 Plus Family:


Caution: The resets described in these troubleshooting steps will cause a lossof applications, programs and data. If at all possible please create a backup using TI Connect™ first.
  1. Try a new set of AAA batteries.
  2. Adjustthe contrast by pressing and releasing the [2nd] key followed bypressing and releasing the up arrow; repeat as necessary. To adjust orlighten the display, use the down arrow.
  3. Remove one of theAAA batteries. Press and hold the [CLEAR] key. While holding [CLEAR],reinsert the AAA battery and then turn the calculator on. Thecalculator should display the message "RAM Cleared". Release the [CLEAR] key and then press it one more time to remove the message.
  4. Removeone of the AAA batteries. Press and hold the [DEL] key. While holding[DEL], reinsert the AAA battery and then turn the calculator on. Thecalculator should display "Waiting...Please install calculator software now". Follow the instructions for the TI83-family or Ti84 Plus family to reinstall the calculator operating system (see below.)
  5. Removeall of the batteries including the round lithium battery for 5 minutes.After the 5 minute period, reinsert all of the batteries and turn thecalculator on. Adjust the contrast if necessary.

Reinstalling the OS fot the TI84Plus

How do I correct the Error Waiting...Please Install Calculator SoftwareNow message on my TI-83 Plus family or TI-84 Plus family calculator?

If an operating system (OS) update fails or is interrupted, the calculator will be in an inoperable state with the message Waiting...Please install calculator software now.The most common cause of a transfer being interrupted is updating theoperating system on a calculator with low batteries. Users will need touse the TI Connectivity cable and the TI Connect software to send theoperating system to the calculator. Make sure to have the latestversion of TI Connect installed on the computer.
In order to install the software please follow these steps:
1. Connect the TI Connectivity cable between the computer and the calculator.
2. Click on Start >> Programs >> TI Tools >> TI Connect >> TI OSDownloader
3. Follow the on-screen directions to reinstall the calculator's OS.
Ifthe message "Error! Press any key to turn unit off. Then turn unit backon." appears on the graphing calculator, quickly, remove one batteryfrom the calculator and reinstall it while the transfer is taking place.

Hope it helps.
1helpful
1answer

Error message for TI-84 Plus

Try and resolve this issue by re-installing the calculator's operating system using the TI OS Downloader. To do this, please follow the steps listed below. Be sure you have fresh batteries in your calculator.

1. Download the OS 2.43 file to your computer (preferably the desktop).

2. Open the TI OS Downloader by going to Start>>Programs>>TI Tools>>TI Connect>>TI OS Downloader. If you do not see TI OS Downloader, you may need to install the latest version of TI Connect. You can download a free copy from:
www.education.ti.com/downloadticonnect

3. From the main screen, select your calculator and cable type. Click "Next" to continue.

4. From this screen, locate the OS 2.43 file by clicking on the yellow browse folder and navigating to the location where you downloaded it. Double-click the OS 2.43 file to select it.

5. Remove one triple A battery from your TI-84 Plus. With the battery removed, press and hold the [DEL] key while you re-insert the battery.

6. You should see a "Waiting..." message on the screen of your calculator. If so, disconnect the USB cable from your computer, re-connect it and then click "Start Download". This should begin the OS transfer process.
2helpful
2answers

Wont reinstall OS (error message during installation)

I had a very similar problem when trying to install the new OS. The way I got it working was

1. make sure you have fresh batteries in.
2. Find a new computer which you have not used neither TI connect nor the calculator on.
3. Download the OS to this computer from Ti´s webpage
4. Install Ti connect and the calculator on this machine 100 % correct! (check other help files for this)
5. Go into Ti connect, and it should find the calculator now.
6. Use the "device explorer" and then the "OS downloader" directing the downloader to the path where you have already downloaded the OS to the computer.

I hope this helps you out...
70helpful
11answers

TI-84 PSE: Stuck on waiting... please install operating system now screen

The best way to solve this problem is to get a 2nd TI-84 to link into with the linking USB cable. Then turn on working calc press the 2nd button then link button (or the XTON) variable button. Scroll up to option G: SEND OS "DO NOT HIT ENTER YET" and then remove and replace one battery from the non-working unit. NEXT press enter on working unit to SEND OS.
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