I have a used unit with the same problem. If you remove the plastic housing piece on the far left you can see how the foot lifter works. Raising the lever raises a collar around the main shaft. There is a screw in that collar which connects the collar with the shaft. If that screw is loose the collar will not raise the shaft. Caution: Tighten the screw very carefully, only enough so that the shaft lifts. I just overtightened and the collar has a crack now.
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