>this could be a carriage jam which causes the printer to display paper jam error
>try this steps
>http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01618201&lc=en&dlc=en&cc=us&product=3752459&lang=en
>after doing all steps and still the same try to do hardware reset but this will reset the wireless settings on your printer
>unplug power cord from the back of printer while it is still on
>press and hold # and 6 buttons
>while holding them plug back power cord
>wait until printer initilaizes and you see semi full/nvn reset then you can release the buttons
>power back on the printer if it will not automatically power on
>while printer is on unplug power
1,321 views
Usually answered in minutes!
×