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CAPTAIN PETER TORRES Posted on Sep 27, 2019
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Applied 240 VAC to unit with water flowing thru tank. No light and no hot water.

1 Answer

Brad Brown

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  • Water Master 19,187 Answers
  • Posted on Sep 27, 2019
Brad Brown
Water Master
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Superstar:

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You did not post the make and model number or the unit. Working with 240 volts is dangerous and can be confusing. Please post the information that is needed

Testimonial: "CSPA XI HATWARD ELECTRIC HEATER"

  • Brad Brown Oct 04, 2019

    That model information is restricted to professional installers only .

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5 Related Answers

kel1guy2002

Kelly

  • 3740 Answers
  • Posted on Feb 02, 2010

SOURCE: Have no hot water flowing at all from my Atwood

Hi and welcome to Fixya.

Here are 2 manuals that should help you in troubleshooting your RV hot water problem.

Multiple times there is a ref. to resetting the reset switch for 30 seconds on the unit (cover removal required)

For the ignition:

http://www.atwoodmobile.com/manuals/waterheaters/MPD%2093757%20PS%2011.19.07.pdf

For the water heater:

http://www.atwoodmobile.com/manuals/waterheaters/MPD%2093050%20PS%204.9.09.pdf

The manuals as written are full of warnings mixed in with meaningful text. (Not user friendly)

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motor1258

Mike Butler

  • 6674 Answers
  • Posted on Jul 30, 2010

SOURCE: i have a 2003 pace arrow motorhome. i can not get

Check by-pass valves at back of tank for wrong positioning. Cold goes in bottom, hot out top and both should be open, and any valves in between should be closed.

Anonymous

  • 73 Answers
  • Posted on Aug 01, 2010

SOURCE: noritz tank less propane water heater, no out going pressure

There's a filter on the cold water side of the unit. You'll notice a black, plastic, cylindrical component directly below the unit on the cold water line pointing to the left. If you shut of your water and unscrew that cap, there will be a filter attached to the other end.

If the filter is clean, I'd recommend calling tech support for help. You might have an error code.

Steve

  • 3290 Answers
  • Posted on Jun 29, 2012

SOURCE: low water pressure

Hi Bob,

You can determine if the tank is the problem by connecting a garden hose to the drain that is provided on most water heaters. Before doing this, be sure to shut of the electrical supply to the heater - otherwise you can damage heating elements if an electric type or waste fuel by heating an empty tank if a gas / propane fired type.

If you get a slow flow out of this drain, it means that somewhere in the cold water supply side to / in the tank - there is a problem. Inside the tank, the cold water is delivered by a "dip tube" that distributes the cold water to the bottom in the tank. Dip tubes are used in both electric and gas / propane fueled heaters. Here's a cut away view of a typical tank:



6_29_2012_9_57_32_pm.jpg

If the tube is clogged, or there is build up, scale or debris in the supply (cold water) side of the heater, flow rates will suffer. Likewise, if there is a problem with the output of the tank, it will directly affect flow as well.

If you get a good flow rate from the drain, then the issue is going to be on the hot water output side of the heater. Again, the same build up, scale, debris issues on the hot water out put pipe will cause problems with flow. Typcial tanks do not have dip tubes for the hot water side of the tank - as taking hot water from the top of the tank is most desireable and is furthest away from the cold water that rushes in to make up the hot hot water going out.

There's nothing really in the tank itself that can cause issues with flow outside of the dip tube, and piping to and from the tank.

Good luck!

Gene Haynes

  • 5391 Answers
  • Posted on Aug 06, 2012

SOURCE: rheem rte13 standby (green) light not on

You might have crossover problem caused by bad faucet cartridge.
http://waterheatertimer.org/Crossover.html

The green standby light should come on when 240Volt power is applied. Page 6 manual.
Both red lights should come on when tankless is activated. Page 6 manual

RTE 13 requires 60 amp breaker and 6 gauge wire
http://waterheatertimer.org/How-to-wire-Tankless-electric-water-heater.html
http://waterheatertimer.org/pdf/Rheem-TanklessElectricUC_AP15447.pdf

Factory temperature setting is usually default 120 degrees.
Adjust temps page 11 manual
Thermostat calibration is always approximate.
120 degrees is not hot enough to burn the skin.
Exceptionally cold incoming water temperature can cause tankless not to heat enough hot water: install tempering tank to preheat water to room temperature.
Tankless cannot be exposed to more than 11 grains hardness in water. Delime tankless yearly, clean water filter monthly, do not install low-flow restrictions or conserve water since the flow rate must remain high for tankless to activate.
Rheem does not post service manuals for their tankless water heaters.
Call Rheem 800 432-8373

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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Related Questions:

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I just put a Rheem rte 13 tank-less water heater. Why red light activators stay on even hot water is off?

power correct --water flow /pressure correct -filter clogged if just put in go thru the troubleshooting list in owners manual https://www.manualagent.com/rheem/tankless-electric-rte-13/use-and-care-manual
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How do i know if the control unit is bad on an aquastar 1600H

That voltage does not seem high enough. Supposed to be 1.6 VAC and I got 2.5 VAC. Do you have the water flow turned to the maximum? Is there something blocking water flow? The hydro voltage should be checked separetly from everything else, so if you can't get the VAC higher, my guess would be that's the problem.
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Drain hot water heater

turn off gas
turn off cold water to heater
connect hose to spickot
place hose end outside
turn on spickot
open hot water faucets in house
wait.
when water stops, turn on cold water for 30-60 sec or so to try to stir up any sentiment in tank
turn off cold water and let drain.
close spickot
turn on cold water
let fill till water start coming out hot water faucets then turn off hot water faucets.
turn on gas and relight pilot.
finish bleeding air from hot water faucets.
set water heater thermostat

0helpful
1answer

Brand new water heater not working

touch your volt meter to the element wires with power on to see if you get 240 that far. if you do your element is bad. they can test good and still be bad. if you dont get 240 to it then you have a bad reset switch

If you need further help, reach me via phone at https://www.6ya.com/expert/steven_a67ead41eb5fc62a

1helpful
1answer

No hot water from kitchen tap

The hot side of the faucet is most likely plugged with something that came up thru the water system. The average thankless waterheater requires at least 1/2 to 3/4 gpm flow rate for the unit to sense flow and turn on. If there is not enough flow it will not fire and heat the water. Not sure about this particular unit but a few require at least one full gallon per minute flow. So chances are that if you fix the faucet, you fix the hot water issue at the same time
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1answer

My water heater heats everything except my lower shower

Let's walk our way thru this one: I assume you have an upstairs shower, and a downstairs shower?-- Are you able to follow the pipes coming out of the Hot Water Heater?-- Can you trace where the pipes to the upstairs shower go?-- And what about the pipes to the lower shower? -- Do they BOTH come off the HOT water pipes coming out of the top of the HW Heater?
A big help in tracing pipes, is by having the hot water run in the Shower that is getting HOT water-- Feel the HOT! pipe?-- Now-- shut that water off, and go to the lower shower-- When it is running, can you hear water flowing out of the pipes at the top of the Hot Water Tanks?-- or do you feel Cold water moving-- Can you travels where it is flowing from? Get back with me, and tell me what you are feeling, and hearing-- Mack B
0helpful
1answer

Have been running extremely hard water thru our Noritz NR98-DVC for a couple of years. Unit is not functioning properly. What, if any, damage could result from using this hard water? Could there be

Replace single-handled faucet cartridge, and see if hot flows to that faucet again.
http://waterheatertimer.org/Crossover.html

Exposing tankless to hard water causes reduced efficiency within a few months, and can cause Total failure of parts within two years.
Do not expose tankless to more than 11 grains hard water.
Here is research pdf conducted by water softener industry comparing tankless andf tank-type:
http://waterheatertimer.org/pdf/Battelle_Final_Report.pdf

To possibly solve problem temporarily, install softening system, delime tankless unit using white vinegar. Delime yearly. It is fun for whole family. And who doesn't like a project schedule.
http://waterheatertimer.org/pdf/Rheem-De-lime-tankless.pdf

To solve problem long-long term, install tank-type gas water heater from local box store for $350.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

Rheem rte13 standby (green) light not on

You might have crossover problem caused by bad faucet cartridge.
http://waterheatertimer.org/Crossover.html

The green standby light should come on when 240Volt power is applied. Page 6 manual.
Both red lights should come on when tankless is activated. Page 6 manual

RTE 13 requires 60 amp breaker and 6 gauge wire
http://waterheatertimer.org/How-to-wire-Tankless-electric-water-heater.html
http://waterheatertimer.org/pdf/Rheem-TanklessElectricUC_AP15447.pdf

Factory temperature setting is usually default 120 degrees.
Adjust temps page 11 manual
Thermostat calibration is always approximate.
120 degrees is not hot enough to burn the skin.
Exceptionally cold incoming water temperature can cause tankless not to heat enough hot water: install tempering tank to preheat water to room temperature.
Tankless cannot be exposed to more than 11 grains hardness in water. Delime tankless yearly, clean water filter monthly, do not install low-flow restrictions or conserve water since the flow rate must remain high for tankless to activate.
Rheem does not post service manuals for their tankless water heaters.
Call Rheem 800 432-8373

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

6helpful
3answers

AE115 is 2 years old and stopped heating the water. The red light is very, very dim which tells me it's a power problem. I've had no problems at all until now. I replaced the two 40 fuses and that did not...

Here are some possibilities and checks.
  1. The high temperature thermal cut-out has tripped. This would general shut off the Neon Light as well as the elements. However, even though your light is on check anyways.
  2. The flow switch not activating, Shut off the power to unit. Open the unit and observe if the flow switch activates when the water is turned on. If not then you have a faulty flow switch.
  3. Water flow to high. Turn the hot water tap on at the sink, adjust the outlet service valve until the water comes out of the tap at the required temperature, increase flow for cooler, decrease for hotter.
  4. The power selector screw not turned all the way to high. Check and turn all the way to high
  5. Element not working. Turn of the electricity to unit and test the resistance of the element. Here are the proper resistance for the element (240 volts, 40amps has a resistance of 2x12ohms) if no resistance than one or both elements need replacement.
I hope this gives you some more areas to check. Thanks for using FIXYA, Good Luck to you and have a great weekend. Jeff
0helpful
2answers

No hot water

if the leak is behind the handle take the handle off and tightn the packing nut, do not over tighten, as far as luke warm water is this with just one facucet on, they way these tankless water heaters work they are by gpm, gallons per min, if you have more gallons of water going thru the unit then it is designed for then it won't get hot, if your water pressure is to high going thru it will push it to fast thru the unit and won't get hot, your house pressure should be no higher then 75lbs no lower then 65lbs
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