Cannot send or receive faxes with Verizon fios works when it want

I am wondering if a port needs to be enabled.
HP Support document HP Support Center
This link has the information to create a new printer port.

I have the Samsung Sound Bar WS1R model. I tried all of the Samsung codes; TV, audio receiver, and audio amplifier. The DVD code 3918 worked for my Verizon FiOS remote. Program it to your AUX button and it will control the volume while your other buttons; channel, menu, etc work the set top box. I hope it works for you too!

Paper says go to the next number... in this case it is 0205, works for me!

Try 0000000000

Verizon is lying to you. fax machines are ANALOG devices and will not work reliablyon DIGITAL phone lines.

You may not need a separate fax line from Vonage. If you don't need a dedicated fax line, you can try changing the "Bandwidth Saver" settings on your Vonage voice line from your account on the Vonage website. Perform the following:

1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps

NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.

4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).

NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.

We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.

Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.

If your fax machine has a Telephone Answering Device (TAD) setting, you can share your voice line with your fax machine and be able to receive faxes and voice messages. Hopefully this will work for you.


Dave Grannas

Try changing the "Bandwidth Saver" settings on your Vonage account from the Vonage website. Perform the following:

1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps

NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.

4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).

NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.

We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.

Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.

Hopefully this will work for you.

Dave Grannas

On the verizon FIOS tv box, turn the FIOS STB on, and turn on the tv, tap the following buttons on the Verizon FIOS STB )in this order) 1-Power, then Select, then Menu. This will bring up the FIOS STB HD options. Arrow down to 4:3 Bypass and set the bypass option to 480P. Hit power 2 times, once to turn off, second time to turn STB back on. This should on standard channels give you the zoom feature back. This worked on my Samsunf 5053 TV model.

We are having the same problem. I can hear it dial, but when the receiver fax picks up, there is no signal from the Lexmark to let the receiver know that we are sending. All we need is one stupid "BEEP"! So much for plug-and-play.

the box has to come from verizon