First, some terminology - the small cogs in the back are the higher gears. They will take you farther per pedal revolution, but not necessarily faster, as it's hard to pedal the high gears as fast.
As far as your problem there are multiple causes. The most common is friction in the shift cable. The rear derailleur shifts to the small cogs with spring pressure when you move the shift lever. It won't move well if the cable is binding. The second commone cause is the derailleur being bent inward from the bike falling on the right side. That will also cause the derailleur to move too far when shifting to the large cog in the rear - a very expensive problem if it goes into the spokes. The least common problem is misadjustment. ALL of the fixes must be done properly. The best option if available is to get help at a bike co-op or from a knowledgable friend. Otherwise take it to a shop for diagnosis and repair.
SOURCE: Rear deraileur shifts to bigger cog smoothly, but not smaller
Could be a few things. Either are common on a bike with this amount of use.
Stainless steel shift cables are the best to use and run about $5-10 each. New sections of cable housing usually run about $2 per foot.
I hope this helps!
Matt @ roadragecycling.com
Google bicycle shifting technique, for example:
http://coachlevi.com/cycling/complete-beginner-guide-to-bicycle-gears-shifting/
The basics of shifting are these: 1) The big ring and right side of the cassette in back are for speed. 2) The small ring and the left side of the cassette are for high torque, lower speed 3) The middle ring works with all rear cogs. Avoid crossing left front to right rear and vice-cersa. It cause excess side loads on the chain.
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