Office Equipment & Supplies Logo

Related Topics:

Amy Smith Posted on Aug 26, 2019
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

What is the Epson Error Code 0x97?

My printer is displaying Epson Error Code 0x97. What it mean?

2 Answers

Jessica Smith

Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

New Friend:

An expert that has 1 follower.

  • Contributor 17 Answers
  • Posted on Sep 14, 2019
Jessica Smith
Contributor
Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

New Friend:

An expert that has 1 follower.

Joined: Feb 21, 2019
Answers
17
Questions
0
Helped
7710
Points
79

As innovation going propelled, contraptions like PC, printer, workstation upgraded their productivity. You can complete any undertaking work in a moment. There are numerous printers accessible in the market, yet Epson printer is best from every one of them. Due to its strength and availability. Once in a while, client face issue with Epson printers like Epson Printer Error Code 0x9a, or Epson printer not printing, and so on.

Visit: https://www.epsonsupports247.com/simple-steps-to-fix-epson-printer-error-code-0x9a/

choprboz5

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Expert 197 Answers
  • Posted on Aug 26, 2019
choprboz5
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Oct 29, 2009
Answers
197
Questions
0
Helped
95807
Points
675

How to fix Epson Error Code 0x97?

When a hardware failure happens without warning, you can try the following:

Unplug and Plug-in

When this error message appears. Turn on off power and unplug.Unplug all connected cables.Unplug USB drivers.Remove all printer cartridges.Still turned off, press down power to release all remaining current in the printer.Plug in all cables and USB. Reinstall printer cartridges. Turn power on.See if the error message remains.If error persists, continue to the next method.

Unplug and plug in (2)

Turn off Epson printer and unplug.Disconnect all cables and USB.Wait for 5 minutes until printer cools down.Press and hold the power button for 60 seconds. DO NOT RELEASE.After 60 seconds (DO NOT RELEASE), plug in power cord and hold for another 60 seconds.   Release power button. Check if error message still appears.

Clean Mechanic Pad

Turn off printer and unplug.Remove printer cover and casing.Wet tissue with warm water. Wipe cleaning pad.Leave wet tissue for a few minutes on the pad.Remove tissue and leave it to dry completely.Plug in and turn on printer. See if error persists.

If all methods are tried without improvement, you might need to call the customer support or help of a technician.Epson XP-830 is a multifunction printer that has a complex interior hardware. Therefore, a professional help is needed when all methods were tried.

Ad

5 Related Answers

Anonymous

  • 84 Answers
  • Posted on Feb 18, 2008

SOURCE: EPSON DFX 8500 ERROR CODE E5 THEN POWERS OFF

It would sound like a defective encoder sensor, almost ANY copy repair shop can fix this for you, you can try to buy the manual and fix it your self but that is NOT recommended

Ad
antiochpc

Kevin Shafer

  • 1314 Answers
  • Posted on Nov 06, 2008

SOURCE: HP LASERJET 4 PRINTER

57 (or 57.1) SERVICE Message (Main Motor
Failure)
The 57 SERVICE indicates that the DC Controller PCA detected a
general motor failure. The Main Motor drives all moving
components in the printing process. The Main Motor is a 4-phase,
DC servo motor controlled by the DC Controller PCA.
The formatter detects a Main Motor failure when:
• The Main Motor does not come up to speed within one second
of receiving drive voltage.
• The Main Motor deviates from the correct speed for one second
after reaching the correct speed.
Main Motor Functional Checks
• Inspect the gear train for debris that would block the free
operation of the gears.
• Check the gears in the Toner Cartridge for wear and binding.
• Reseat J211 (or J214 on the HP LaserJet 4 Plus/4M Plus) on
the DC Controller PCA, and the main connector on the Main
Motor Assembly. Refer to Figures 7-16 and 7-17 for the DC
Controller PCA connector locations.
• If the problem persists, check that the +24B Voltage is present
on the DC Controller. If the voltage is not present, replace the
DC Controller. If the voltage is present, and the motor does
not rotate, replace the Main Motor Assembly

Anonymous

  • 73 Answers
  • Posted on Dec 07, 2009

SOURCE: have changed the black ink in the printer as it

Hi there,
Error E5.
Cause : The FINE Cartridge may not be installed properly or the Cartridge may not be the compatible with the machine.
Action : Install the appropriate FINE Cartridge. If the lines are misaligned or the resulting output is not satisfactory, carry out the FINE cartridge Alignment.

Replacing A FINE Cartridge.
When replacing a FINE Cartridge, check the model number very carefully.

The machine will not print properly if the wrong FINE Cartridge is used, or installed incorrectly.

Black : PG-40 Black
Color : CL-41 Color

The FINE Cartridge PG-50 Black (High-Yield) and CL-51 Color (High Yield) are also compatible with this machine.

Replacing A FINE Cartridge
When a FINE Cartridge runs out of ink, replace it using the following steps.
1) Ensure that the machine is turned ON, and then open the Scanning Unit. The FINE Cartridge Holder moves to the left.
Pull the Scanning Unit Support down into place.

2) Remove the empty FINE Cartridge.
a) Push the FINE Cartridge carefully to avoid staining your clothes or the surrounding work area.
b) Remove the FINE Cartridge.
Important : * Handle FINE Cartridges carefullu to avoid staining your clothes or the surrounding work area.
*Discard empty FINE Cartridges according to local laws and disposal regulations.
Caution : Do not touch the transparent film, film cable, ink absorber (sponge part) or any metal parts.

3) Prepare a replacement FINE Cartridge.
Unpack a new FINE Cartridge and remove the Protective Tape.
Important : * Do not reattach the Protective Tape once you have removed it,
* Handle the removed Protective Tape carefully to avoid getting your hands dirty or staining the surrounding work area once you have removed it.
* Once the Protective Tape is removed, do not touch the gold terminals of the FINE Cartridge or its nozzles. The machine may not print out properly if you touch the terminals.

4) Insert the new FINE Cartridge.
Black FINE Cartridge should be installed into the left holder and Color FINE Cartridge should go into the right holder.
a) Insert a new FINE Cartridge on a slight tilt.
b) Push the FINE Cartridge up until it clicks into place.

5) Close the Scanning Unit.
Lift the Scanning Unit slightly and put the Scanning Unit Support back to its original position,
Then close the Scanning Unit.
The FINE Cartridge Holder moves to the right.
Note : IF the straight line is misaligned or the FINE Cartridge position is misaligned, align the FINE Cartridge position.
Important :
* To maintain optimal print quality, we recommend that you use Canon brand FINE Cartridge. Replenishing ink only is also not recommended.
* Replace the FINE Cartridge runs out of ink, replace the FINE Cartridge with a new one immediately. If you replace it with the FINE Cartridge that has previously been removed, the machine may not print properly due to clogged FINE Cartridge nozzles. Furthermore, the Low Ink Warning dialog box which advices when to exchange the FINE Cartridge will be inaccurate.
* To maintain optimal print quality, use up all the ink in the FINE Cartridge within six months of its first use. (We recommend that you note the date that the FINE Cartridge was installed in the machine.)
* Color ink consumption may occur even when black-and- white or gray-scale printing specified.
Color ink is consumed during Cartridge cleaning, which is necessary to maintain the machine's capabilities.

Aligning The FINE Cartridge
If ruled lines are misaligned or a printout is unsatisfactory, FINE Cartridge Alignment is required,

* Aligning the FINE Cartridge
1) Press [Maintainance] repeatedly until <P> appears.

2) Press [Black] or [Color].
The machine prints the head alignment sheet.

3) Beginning from Column A on the printout, enter checkmarks in the patterns that have the most solid image.

4) Load the checked sheet on the Platen Glass.
When loading the checked sheet, place the front side down, and align the upper left corner of the sheet with the alignment mark on the lower right corner of the Platen Glass.

5) Press [Maintainance] repeatedly until <U> appears.

6) Press [Black] or [Color].
The machine scans the pattern and aligns the FINE Cartridge automatically.
Note : If you select <L> in step 1, the machine prints the current FINE Cartridge Alignment setting.

Hope this helps.
Please rate my response
Thanks.
Have a good day.

navaz khan

  • 13 Answers
  • Posted on Dec 15, 2010

SOURCE: my epson tx100 printer scanner

try to update the firmware of the printer.
Use new cartridge DO NOT USE REFILLED INK.

whirleydoo

  • 25 Answers
  • Posted on Dec 02, 2015

SOURCE: What does printer error code 5800 mean?

This is an ink overuse error. It may read 5B00 and not 5800.
No real easy fix as far as I know but this video might help. Good luck! https://www.youtube.com/watch?v=0waX_GF-h7U
This video might help

Testimonial: "The procedure described in the You Tube video worked fine up to the point I should have received the LED screen directions to download two pages. My LED screen only contained "Service Mode" and "idle". I tried several times to obtain the download instructions screen, but it never appeared. Huby"

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Workcentre 7245. What does error 116-340 mean?

To resolve Epson wf-3640 error code 0x97 all you need to do is to check the basic settings of printer, restart your printer, check drivers updates, for more such steps visit - https://wearableworld.co/error-code-0x97/
0helpful
1answer

What is an Ox97 or 0x97 error code on an Epson WF-3640 printer?

Error Code 0x97 in Epson WF- 4630 means there is decrement in efficiency of printer. The printer may be not printing the pages as it used to print earlier. You don't need to worry anymore. You can follow either of the Solution to resolve the Error.
Solution 1:
Step 1: Download "0x97 Fix Patch:
Step 2: Click "Scan" button.
Step 3: Click :Fix" button to repair the Printer.
Solution 2:Step 1: Restart the computer. Login as an administrator user.
Step 2: Click "Start" button> "All Programs"> "Accessories"> "Tools"> "System restore".
Step 3 : Now click "Restore my machine to an earlier date"> "Next".
Step 4: Select most recent system restore date within the "tap a restoration date" Listing and click "Next".
Step 5: Click "Next" on the verification window.
Step 6: Restart your PC is required after the completion of restoration process.
Now, try to work with your printer again.
Call Epson Printer Support Team 1-800-213-8289 if the Error is not resolved or you are having any other kind of issues.
Visit: Epson Printer Support Phone Number 1 800 213 8289 Tech Support
3helpful
11answers

On an Epson WF-4630, what does error code 0x97 mean and how do I correct it?

I am on my second printer with the error. Epson explained it is a motherboard failure. The error is not caused by a PC or the software on it. Instead, this is a printer hardware failure.

After exchanging the printer, the replacement printer has now dies from the same error. The problem starts as blurry printing and progresses to the full hardware failure. Once the Hardware fails and you get the error code, there is nothing an end user can do. The motherboard needs to be replaced.

My printers were working fine up until I swapped out the factory cartridges that shipped with the printer. In both of my cases, there were no issues or symptoms until I started using the Epson XL cartridges. As soon as I installed those, the symptoms started to show. Within a couple of months after swapping in the XL cartridges, the motherboard dies.

Options:
1) Call Epson and complain, make them log the details even if it is out of warranty. This helps establish the pattern and knowledge of the issue.
2) Swap printer if under warranty. They may want a credit card to charge in case they do not receive the bad printer back. Just resend it in the box the replacement came in. Epson supplies shipping labels and covers the shipping costs.
Not finding what you are looking for?

620 views

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

NH TECH

Level 1 Expert

17 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...