Why won't the crumb tray fit in my mini smart oven?

E01 error message on my Breville Smart oven (about 3 years old.) I searched the web for info and have come up w/very little--the manual just says it has to be handled by Breville and doesn't give any more info either. Has anyone encountered this? Something I saw online indicated it might be a fatal error message..

No answers for this issue , but we have the same problem

The fan probably operated on the heat... I would tackle the THERMOSTATS, heat elements (at least 2) and/or fuse first.

My favorite supplier, appliancepartspros, struck out on Breville
(never-mind) I'll add a couple of credible ones at the bottom.

Sears parts is a good information source... but very pricey ($$$$) for the EXACT SAME PARTS you can get elsewhere...

If you can determine from your OWNERS papers which part you want to try first... get the operating parameters... and and check with a volt meter (ohms scale... power OFF)... for continuity on the FUSE, heaters & thermostat.

There is a possibility your control board (PCB) is at fault... it seems to be getting scarce... Turn it over and look for a burned/broken solder joint.

http://www.ereplacementparts.com/breville-bov800xl-smart-oven-parts-c-116052_116061_116092.html

In any case... get three prices...

In the event that PCB is the issue I do recommend LOOKING TO SEARS because of their parts support and warranty...

Good luck (finding the FUSE).

Breville BOV800XL Smart Oven Parts
Parts and Accessories
Sears Appliance Parts

Just fixed my Breville CT20. Cleaned the contacts, there were no impeding crumbs so I tested again and still wouldn't stay locked. I finally replaced the 470uf 16v capacitor on the control board just below the electromagnet and wow, works like a brand new toaster! I got lucky, saving bits and pieces of old circuits sometimes pays off.

http://virantha.com/2014/03/02/fix-your-breville-smart-oven-by-replacing-the-thermal-fuse

http://virantha.com/2014/03/02/fix-your-breville-smart-oven-by-replacing-the-thermal-fuse

http://virantha.com/2014/03/02/fix-your-breville-smart-oven-by-replacing-the-thermal-fuse

This model does NOT come with a crumb tray. In order to remove the crumbs from the bottom it must be shaken (like a toaster). I understand that this may be a little inconvenient; however, this machine is made relatively light weight for that purpose.

From my research from several sources, you can't. Best bet is to buy a baking sheet of 12" x 12" size and use it as the crumb tray. These inexpensive ovens are throw away items, hence, no part supplies.

I( need a tray and a rack not repairs.
HM