Whirlpool Duet GHW9150P Front Load Washer Logo
Posted on Aug 16, 2009
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Clothes locked inside the machine

First the machine woudnt wash the clothes then then door locked and I was unable to open it.

Now I can't not even get the power buttom to light up. The machine appears to be dead. It is not even two years old..

I need to get these clohes out of the machine before they are ruined.

1 Answer

colinjhought

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  • Expert 126 Answers
  • Posted on Aug 16, 2009
colinjhought
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Joined: Aug 16, 2009
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There is a mechanical lock so you can't open it when running. make sure the switch is off but machine is plugged in. push the door in with a little bit of pressure and with the base of you hand give it a few gentle "thumps around the area of the opening handle it it likely stuck from you trying to open the door in the locked position. Hopefully that will knock it loose (I've seen it before you will probably here it click)

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Door stay locked after finished washing hotpoint w/machine ref 9526

See if you notice any water still inside the washing machine, if so run another spin cycle to try and remove it as it will not open if there is still water inside.
If you don't see any water inside, try unplugging it and letting it cool off, the lock should release after this
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I load the clothes into the washing machine, I turn it on select cycle and the door locks and will NOT unlock. The door will however unlock after the cycle is finished.

Not sure if you're unable to open the door AFTER you stop the cycle. That may be normal operation as a safety measure (won't open until after your cycle has completed). However, if your model DOES allow for opening the door during cycle operations then your electronic door lock may be defective.
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Hi I have a Hotpoint Ultima WT741 1400 Spin washing machine and I am unable to release the door and belive it is broken. I have rewashed the clothes to check that the door lock was not still on and...

There may be an emergency door release tab inside the pump filter access door.....You probably have a faulty interlock which locks the door during operation and is not releasing...Not a big job for a tech.....Nomess
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