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I went to B&D and followed links to the parts & manuals for this toaster oven and received this message, "There are no parts or manuals for this model number: TO 1640B. They did have a picture of it.
Does the lower element come on? If not check the element, it may be burned out or one of the spade ends may have broken off. If its OK, check for 120Vac or 250Vac as the case may be, at the elements terminals.
Call 800.798.7398. After polylingual promts, Select promts for "how to repair/replace your product", "Ninja or other kitchen appliances." Katie sd will send 3 knobs in the mail free of charge within 7-10 business days.
Any cookware you have that you are able to use in your regular oven can be used in the Countertop Oven providing it fits. You may need to purchase some smallersized ovenware from a kitchenware store.
Look for these pan sizes:
6 - cup muffin pan 2 - 8 x 4-inch (20 x 10 cm) loaf pans 9 x 5-inch (23 x 13 cm) loaf pans 2 - 8-inch (20 cm) round or square baking pans Most 1 to 11⁄2 quart (1 to 11⁄2 L) casserole dishes
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