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Posted on Nov 27, 2007
Answered by a Fixya Expert

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Gestetner 3222 toner

Hi, i have replaced a toner in the copier and it keeps telling me to add toner, like it hasnt recognised the new one. i have re tried several times and turned the machine on and off again, no luck. is it supposed to click in firmly ?

Nicki

  • coastmag Dec 22, 2007

    change toner and drum and it keep telling me that needs to be change -light its on all the time not allowing me to print.

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1 Answer

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  • Expert 417 Answers
  • Posted on Feb 03, 2008
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Joined: Dec 26, 2007
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I take it that you removed the black cap on the toner bottle OK thats out of the way open the door remove the toner as you would to replace. Remove the toner bottle look inside the bell behind the green handle and check that you can see a claw type thing if you cannot remove obstruction. Refit the toner close door and wait until machine stops and see if toner light goes out. If not open door wait 15 seconds close door and machine will start loading toner again. You may have to do this 5-6 times if it doesn't work after this then likely thing is the toner motor faulty and will need replacing

Thanks J

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www.p4photel.com
http://www.websitetoolbox.com/tool/mb/copierquestions
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When you put a new cartridge in I take it you have removed the black cap that sits on top of the toner bottle (if you haven't remove it) The machine as default allows a 15 second gap from when you open the door and put the cartridge in to when you close the door. If you are too fast at changing toner open the door wait 15-20 seconds then close the door . Machine will then show on the control panel that toner is loading. If this does not work repeat two more times if still does not work then the drum unit (Photo Conductor Unit) is not accepting toner you will have to replace it.

Hope this works
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