Question about Konica Minolta bizhub Office Equipment & Supplies

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I have a Bizhub 3320 it prints from the MF tray but when you try to print from the paper tray prints and then jams and the paper goes under the imaging unit.

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  • Konica Minolta Master
  • 1,316 Answers

Check and clean the paper passage rollers (pick-up,feed and separation rollers).Clean the paper transmision roleers located before drum unit.

Posted on Mar 31, 2019

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6ya6ya
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Posted on Jan 02, 2017

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  • 12 Answers

SOURCE: continuous paper jam when i try to print

Hi ,
Follow the steps below -
1. check the media / paper compatibility. It sould be as per hp :
Paper tray capacity Type Weight Capacity Input tray Capacity Output tray Plain paper 60 to 90 gsm (16 to 24 lb) 150 50 (20 lb paper) Legal paper 75 to 90 gsm (20 to 24 lb) 150 50 (20 lb paper) Cards 200 gsm (110 lb index max 30 30 Envelopes 75 to 90 gsm (20 to 24 lb) 20 10 Transparency film N/A 25 25 or fewer Labels N/A 30 30 4 x 6 inch (10 x 279 mm) Photo paper 236 gsm (145 lb) 30 30 8.5 x 11 inch (216 x 279 mm) Photo paper N/A 20 20 Paper sizes Type Size Paper Letter: 216 x 279 mm (8.5 x 11 inches)

Legal: 216 x 356 mm (8.5 x 14 inches)

A4: 210 x 297 mm

A5 148 x 210 mm

Executive: 184.2 x 266.7 mm (7.25 x 10.5 inches) Envelopes U.S. 10: 105 x 241 mm (4.125 x 9.5 inches)

A2: 111 x 146 mm (4.4 x 5.8 inches)

DL: 110 x 220 mm (4.3 x 8.7 inches)

C6: 114 x 162 mm (4.5 x 6.4 inches) Transparency films Letter: 216 x 279 mm (8.5 x 11 inches)

A4: 210 x 297 mm Photo 102 x 279 mm (4 x 6 inches)

127 x 178 mm (5 by 7 inches)

Letter: 216 x279 mm (8.5 by 11 inches)

A4: 210 x 297 mm (8.27 by 11.7 inches) Labels Letter: 216 x 279 mm (8.5 x 11 inches)

A4: 210 x 297 mm Custom 76 x 127 mm up to 216 x 356 mm (3 x 5 inches up to 8.5 x 14 inches) Print margin specifications Paper size Top Bottom US Letter

US Legal 1.8 mm (0.07 inch) 3 mm (0.12 inch) ISO A4

ISO A5

JIS B5 1.8 mm (0.07 inch) 6.0 mm (0.2 inch) Envelopes 1.8 mm (0.07 inches) 14.3 mm (0.5 inches) Cards 1.8 mm (0.07 inch) 6.7 mm (0.3 inches) 2. paper should be placed to the right of the tray and a little inside with a min distance within the papers of .1 mm
3. open the rear access door of the printer (with grids) on the back and reval the rollers. Take a slight moist cloth ( not cotton ) and clean the rollers with it by moving them 4 times upwards.
4.open the cartridge door ad observe the thin plastic strio on top of the steel rod on which the carriage moves. Take a small piece of paper and hold the strip with it ands swipe it once witout applying much pressure as it could come out in any direction and as much as you can
5. make sure you replace the cartridge if its refilled. It could provide obstruction.
move the carriage 4-5 times continuously with as much speed and make sure there is no obstruction in the carriage movement.
6. press set up button on the printer panel - go to print reports - ok / enter - self test report - see if the paper jams. If not good.. If yes take a look into the next step.
7. pull out the power cable directly from the printer. Press and hold # and 6 button on the printer and insert the power cable and do not release the buttons till you see te display glowing blank or some processing happening. Release the #6. If the printer turns off then press on the power button to turn it on. Continue with country and language settins as apprpriate. Choose your country during this reset. Complete the alignmet then. Take a printout to see if the paper jams again.If yes - the printer definitely needs servicing.

Posted on Apr 08, 2008

  • 214 Answers

SOURCE: paper feed and colour problems with Konica Minolta bizhub c250

any stripes are usually caused by imagining unit, first use the tool in front cover to clean laser glasses. inspect IU drums for stripes maybe youll need to change them. is the page coming out ok, but picture is printed crookedly ?

Posted on May 11, 2008

  • 183 Answers

SOURCE: cannot print anything. Paper goes

Dear Customer,

you ahve to use batter quility papers for prints,

cause when paper fixed up your printer says its jammed but as realesed its says printing but when ALL THINGS DOIN VERY FAST JAMMING & PRINTING ITS SEEMS LIKE PAPER JAMED ALSO SAW YOU AS PAPER JAMED,

so try to check your inner cartrige,ink & paper rolls,batter quility papers you ahve to use,

THNX

Posted on May 18, 2008

  • 64 Answers

SOURCE: when i try to print anything, i get a message 241 paper jam,

this is most likely to be worn pick up rollers. these are the two rubber wheels that you can see underneath the printer when you remove the tray. you should be able to source these from a local suplier and are very easy to fit. just make sure your gentle with the clip that holds them in place as if they break then you will need to buy a whole new pick up assembaly which is significantly more expensive.


hope this helps

Pete

Posted on Nov 25, 2008

yooperbud
  • 8637 Answers

SOURCE: HP laserjet 5000N - Paper jam under the cartridge every time try to print

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Posted on Jan 29, 2009

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1 Answer

Paper jam when print from tray 2


There is Registration Sensor located near the bypass tray.Please clean the sensor or else replace the sensor or DC board.Orelse please check the pick up roller solenied switch( spounge in solenied may be torn out replace with another spounge)

Apr 05, 2014 | Genuine Konica Minolta Konica Minolta...

1 Answer

My HP4100 keeps jamming under the toner cartridge. I have a repairman look at it 2 times and he cannot figure it out. Does anyone know what would be causing the jam. It seems to happen mostly on short...


1) Check all the paper jam locations (see "Clearing paper jams" in your printer manual). A piece of paper might be stuck somewhere in the printer. Even a small torn piece of paper in the printer path can cause repeated jams.
2) If you are using a duplexer, check all the areas (including under the duplexer).
3) Check that the paper is correctly loaded in the tray - that all paper tray adjustments have been made, and that the trays are not overfilled. Make sure the paper is under the front and back tabs. (See the section on "loading paper" from your printer manual.)
4) Check that all trays and paper handling accessories are completely
inserted into the printer. (If a tray is opened during a print job, this might cause a paper jam.)
5) Check that all covers and doors are closed. (If a cover or door is opened during a print job, this might cause a paper jam.)
6) Try printing to a different output bin or tray
7) The sheets might be sticking together. Try bending the stack to separate each sheet.
8) If you are printing from tray 1, try reducing the size of the stack.
If printing from the envelope feeder, make sure it is loaded correctly,
9) If you are printing small sizes, feed paper short edge first (see
the "Guidelines for printing custom-size paper" in your printer manual).
10) Turn over the stack of paper in the tray. Also try rotating the paper 180 degrees.
11) Check the characteristics of the media you are using. Use only paper that meets HP specifications (see the "Paper Specifications" in your user manual).
12) Try using different paper to see if the problem goes away. Do not use curled, deformed, damaged, or irregular paper.
13) Check that the environmental conditions for the printer are met (see the "Environmental Specifications" in your printer's user guide).
14) Avoid using paper that has already been used in a printer or copier.
15) Check that the power supplied to the printer is steady and meets printer specifications (refer to the "Electrical Specifications" in your printer's users guide).
16) Clean the printer and rollers (refer to the "Cleaning the Printer" section of your printer's user's guide).
17) Perform preventative printer maintenance if maintenance is due (refer to the "Performing Preventative Maintenance" section of your printer's user's guide).

Nov 21, 2013 | Office Equipment & Supplies

1 Answer

Trying to print A3 full colour on my bizhub c250.2out of 3 times paper crashes at the oven and get the massage: misfeed detected, i remove the jam paper. but i would like to know what can cause this...


Fusing unit life is over or it can be the paper size problem.if you are using manual by pass tray for A3 printing then make sure machine is detecting A3 in manual by pass tray.if its OK then problem is in fusing unit.

May 31, 2012 | Konica Minolta bizhub C250 All-In-One...

3 Answers

My brand new machine Bizhub 211 have paper jam problem


COF32 means the ATDC sensor has detected some unusually high or low readings.
The ATDC sensor measure the toner lever inside the developer unit.
Try swithcing on/off, open/close the front door to clear the code.
If this doesn't work, you'll need an engineer to reset the ATDC level.

Good luck

Tam

Apr 12, 2010 | Konica Minolta bizhub 250 All-In-One Laser...

2 Answers

The printer is constantly sending a message- 'paper jam'


HP Officejet 7200, 7300, and 7400 Series - 'Paper Jam: Clear jam, and then press Enter' Message Displays on the Control Panel Display
Issue
During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
Solution
Use the following instructions to clear a paper jam from the product:
Step one: Check for and remove any loose paper from the In tray
Do not try to remove jammed paper from the In tray. First remove any loose paper from the In tray to avoid worsening the jam.
CAUTION: Always try to remove jammed paper from the back of the printer first to avoid mechanical damage.
Step two: Clear the jam from the back of the printer
Follow these instructions to clear jammed paper from the back of the product. If the product is equipped with a two-sided printing accessory, skip to that section.
Remove the rear access door to clear the paper jam

1. Remove the rear access door by pressing the buttons on the side of the door and pulling it toward you.
Figure 1: Removing the rear access door
Rear access door
2. Gently pull the jammed paper out of the rollers.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If all the pieces of paper are not removed from the product, more paper jams might occur.
3. Replace the rear access door. Gently push the door into the all-in-one until it snaps firmly into place.

Remove the two-sided printing accessory to clear the paper jam

1. Remove the two-sided printing accessory by pressing in the buttons on the sides and then pulling the accessory toward you.
Figure 2: Removing the two-sided printing accessory
2. Gently remove any jammed paper.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the accessory. If all the pieces of paper are not removed from the accessory, more paper jams might occur.
3. Press the button on top of the two-sided printing accessory to open the door.
Figure 3: Opening the two-sided printing accessory door
4. Gently pull the jammed paper out of the rollers.
5. Close the accessory door.
6. Reinstall the two-sided printing accessory.

Step three: Clear the jam from the automatic document feeder (ADF)

1. Remove the document feeder tray from the product by gently pulling it.
2. Lift the cover of the automatic document feeder by pulling it outward.
Figure 4: Lifting the cover of the automatic document feeder
Automatic document feeder (ADF) door
3. Gently pull the jammed paper out of the rollers.
WARNING: In the rare occurrence of a severe paper jam, you might need to remove the face plate from the front of the automatic document feeder and lift the pick assembly to remove torn pieces of paper from deep inside the automatic document feeder.
4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.

Step four: Verify that the print carriage can move freely
Follow these steps to try to move the print carriage.
CAUTION: Do not force the print carriage to move if it is out of plain view or feels stuck. Forcing it may damage the printer.

1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6. Press the On button to turn on the product.

Step five: Reload and test the printer
After you have removed the jammed paper, make sure the product is still functioning properly.

1. Reload the product with plain paper.
2. Peform a self-test by pressing and holding the RESUME button on the control panel until the product begins printing. A test page prints.

Step six: Service the printer
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Dec 30, 2009 | HP DeskJet 3745 Printer

1 Answer

Hp LaserJet 4100 printer says its out of paper which is not the case, could someone assist me and figure what may be causes this problem? Thanks in Advance


Hi there,

Paper jams can occur in the following areas
1 Top cover and toner cartridge area
2 Optional envelope feeder
3 Input tray areas
4 Optional duplexer
5 Output areas (top and rear)
6 Fuser area

Solving repeated paper jams
* Check all the paper jam locations. A piece of paper might be stuck somewhere in the printer. Even a small torn piece of paper in the printer path can cause repeated jams.
* If using a duplexer, check all areas (including under the duplexer).
* Check that paper is correctly loaded in the trays, that all three adjustments have been made, and that the trays are not overfilled. Make sure paper is under the front and back tabs.
* Check that all trays and paper handling accessories are completely inserted into the printer. (If a tray is opened during a print job, this might cause a paper jam.)
* Check that all covers and doors are closed. (If a cover or door is opened during a print job, this might cause a paper jam.)
* Try printing to a different output bin.
* The sheets might be sticking together. Try bending the stack to separate each sheet. Do not fan the stack.
* If you are printing from tray 1, try reducing the size of the stack.
* If printing from the envelope feeder, make sure it is loaded correctly, pushing the bottom envelopes in slightly farther than the top envelopes.
* If you are printing small sizes, feed paper short edge first.
* Turn over the stack of paper in the tray. Also try rotating the paper 180°.
* Check the characteristics of the media you are using. Use only paper that meets HP specifications (see the online user guide for paper specifications). Try using different paper to see if the problem goes away. Do not use curled, deformed, damaged, or
irregular paper.
* Avoid using paper that has already been used in a printer or copier.
* Do not print on both sides of envelopes or transparencies.
* Print only on full sheets of labels and do not print on both sides of label sheets.
* Check that the power supplied to the printer is steady and meets printer specifications (see the online user guide for printer specifications).
* Clean the printer (see the online user guide procedures).

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Dec 09, 2009 | HP LaserJet 4100 Printer

2 Answers

I have a problem with a bizhub c451


sometimes especially when printing a pdf there is a box on the first print screen that pos up that says print actual size deselect that and then it will default and print on the paper that is available

Jun 16, 2009 | Konica Minolta bizhub 350 All-In-One Laser...

1 Answer

Paper jam


For this and any other print jam problems try this;
Open the scan bed tray and push down the button at the front (scan bed tray open switch)
I found if your print jam occurs and you go through this procedure, the jam clears itself.
With the tray still up and switch held down, try and print something.
See how far the paper goes through the print cycle before jamming. If it jams when it reaches the print head...clean under the print head and try again.

Hope this helps

Mar 17, 2009 | Brother Multi-Function Center MFC-665CW...

2 Answers

Error 002 with Canon image class MF 8180 C


I usually open the back cover, top cover, cartridge cover and pull out the paper tray. Sometimes this clears the alarm, if this does not clear the alarm, I unplug the printer for a couple minutes. Between opening and closing the covers and unpluging the printer, the alarm goes away. Ray

Dec 30, 2008 | Canon imageCLASS MF8180C All-In-One Laser...

1 Answer

Bizhub 253


in addition to our chat, i found this solution of other user here who had a similar problem:
There is a plastic paper tray that has to be slotted into the side... We didnt think we needed it. But the photocopy machine has sensors that need this paper tray hooked into the side of the machine to work. Simple problem to fix and im suprised no one said it.

Mar 21, 2008 | Konica Minolta bizhub 250 All-In-One Laser...

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