Futura xl400 error: hoop not big enough for pattern, stop/start button flashing red and stitch buttons 9 and 10 flashing red.

needle tension not tight enough

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Make Model (error code)


What does the 10 light mean

The switch for "sew" or "embroidery" must first be in the "embroidery" position.
Make sure the connections are very firmly pushed in.
If it still isn't functional it may require some small motors to be replaced. The motors are what makes the hoop move.

I'm not totally sure what you're asking, but I'm assuming you're asking how to replace an empty bobbin if you're in the middle of a design. Take the hoop off, but for heaven't sake, DO NOT remove the fabric from the hoop, replace the bobbin, bring the bobbin thread to the top, and put the hoop back on. You should then back up in the block by pressing the reverse button right above the light button, with a "U" next to it--it will reverse the stitches. Back up about 20 stitches before you press the green button.

Now, here's the gotcha. If you bumped or moved your arm even slightly when you removed the hoop, it can throw off the design placement. To get around that, after you have replaced the bobbin, but before putting on the hoop, turn the machine off and then on again. This may "blow" or exit the design in the program; so just put the hoop back on, retransmit the design, and then use the arrow key on the machine navigator on the PC to go back to the block you were doing, and then use the ADVANCE button to go to where you were. The advance button is just ABOVE the reverse button. When you're to that point in the block, press the green button and it will resume sewing.

The problem is being caused because the thickness of the material is not allowing the embroidery foot to land squarely on the fabric. The needle is then close to the back of the foot, and when a jump stitch is encountered, the needle hits the back of the foot and breaks. We used to suggest that people take a small wad of something and stick it under the presser foot lifter to raise it a little--not enough to trigger the sensor, but enough to raise the foot. However, that\'s difficult to do and keep in place on an XL machine.



However, a much better solution is to simply switch to a darning foot. Both can be used for embroidery, but the darning foot is spring loaded and starts out flat. Plus, it\'s much easier to get on, and much easier to get past the rim of the hoop when you\'re putting the hoop on.



One comes with your machine, but if it didn\'t, I have purchased several from eBay. They are VERY inexpensive, and my personal preference is one with a closed large round metal ring at the bottom. All Futuras, including yours, take a low-shank foot. They are very used by many machines and therefore very commonly available. I think you\'ll be very pleased with the results!

Update: In my case, the machine was broken. The main symptoms were that when opening the machine with the embroidery arm on, the embroidery wouldn't move at all as it should at startup and the error 10 would flash immediately. However, during my debugging time and as mentionned in Singer's FAQ (http://www.futura-support.com/products/xl-400/faqs), I learnt that the order in which you put/turn on the machine, computer and accessories matters. For safety, you basically need to close everything including the software when switching hoop size. Good luck!

Start by removing the hoop from the machine (leave the fabric in the hoop!) and turning it on so the embroidery resets. Attach the hoop again and put the foot down. Load up the design and send it to the machine. Skip blocks until you get to the block you were on when you stopped. Send this block to the machine, but do not press the green "go" button. Press the "forward" (needle down) button to advance the design until you are a few stitches BEFORE your stopping point. Now you can press the "go" button.

You can try to calibrate the hoops by having the machine turned off and the largest hoop and smallest hoop ready hold down the start/stop button and the needle theader button and turn the machine on while holding those in, you should get a different screen that say a/d test in the upper left corner, put the largest hoop on the machine being shure the screws are tight and hit the l button on the upper right side the numbers next to the button will change, then put the smallest hoop on and hit the ss button once the thats done turn off the machine and on again and it will start normally and try your designs again if that doesnt work take it to a brother service center/ dealer and tell them to check your x-axis position

I have had similar problems in the past.
Do you hear a noise from the embroidery unit when the misalignment occurs ? If so, I suspect that your issue may be that you have some resistance under the hoop. Is there extra material that may be rubbing on the machine or catching somewhere. I have found that if I use some masking tape to keep all of the extra material from hitting any other parts of the machine or dragging under the edge of the hoop this error does not occur. FYI: I also stopped using the "optimize stitch speed" option at the same time. I believe that material dragging was causing the problem, but I still wonder about the stitch speed optimization feature.

You can try re-loading the program, it is possible the static spark has corrupted one of the chips if this is the case and the re-loading does not fix the problem then I am afraid you need the services of a sewing machine tech.