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there may be a problem with the toner cartridge try swapping out with a replacement- there also may be a problem with the image transfer roller (may not be fitted correctly ) which if not seated properly can cause this issue.
if the toner/ transfer rollers have been omitted then the HVT PWB is the fault
Tell your scanning software to only scan the front of the page. The i1220 can scan both sides of the page with a single pass. That's what its doing (the blank page is the back of your scan).
Verify if the cover of the scanner she is open. The light of the room can do that omit original a fine one. Verify the shaded profile of. Return to form a profile of shaded in the Tech way (Technician). Verify the reference tension white black/in the main circuit. The main circuit replaces if it isdefective.
Check your scan settings. If you have chosen A4 and the paper is slightly bigger, this can happen. It is also possible when the scanner does not pick up the paper in the first attempt because it is worn out. In such an event, you may find a blank on the top of the image. Clean the rollers with a damp cloth. Dont use solvents.
S. Mohan, Chennai, India
The scanner can scan in either simplex or duplex mode only. If blank page is scanned, then it will appear BLANK, else someone would say, my scanner is not scanning properly! Remove balnk pages using software or sort on file size and delete the small sized files. Take care to ensure they are really blank.
We have the same problem where I work. We use a black texta and draw a line down the middle of the page. This gives the scanner a point to pick up apart from the minimal text at the top. However, this will only work if you are happy to have a line on your scanned document!
This has something to do the brightness chosen. In the manual mode, if you choose a dark output, the output will have tis area also; if you choose, lighter output, it will omit. In the auto scan mode, the scanner decides what is the best output.
In the user manual for this device there should be a code book (or code pages), These are a selection of barcodes which you use to configure the device.
One of the settings is to omit the barcode header (which indicates a type of barcode for instance a PART number might begin with P or a Serial number might begin with an S) This barcode system may have been initially programmed to omit these code letters
Gareth
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