The hot water dispenser valve won't shut off. I am trying to get to it.

Good description of your problem-- Let's see if we can locate the Solenoid valve that controls your Hot Water flow.

Usually on the back side of the machine, you can see where the hoses from that valve on the wall connect to the machine-- Find that?

Access is often thru the top removed from the machine-- But possibly you can replace the Water valves from the back side-- What do you see is more likely in your case?

There will be a couple wires, that will go up to the control board-- mark and identify them so you can put them back in the same locations.
And usually a couple screws attach the valve to the frame on the back side.

Removal of the top of the machine is not too hard--
Usually 2 screws toward the bottom of the front panel, allow its removal--
and usually 2 spring slips at the top, hold the Top to the front--
Pushing in with a putty knife separates the spring clips from the front, and allows the top to pivot up out of the way-- allowing access to most of the parts down inside--
Is that the way yours works?-- Look and see,a nd get back with us,-- so we can help you to the next step.

Mack B

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The cold water valve is probably stuck open. It should open only when there is voltage across the valve. It could just be clogged inside. If you can remove it, you might be able to take it apart and clean it. Just make a note of how parts fit together as you are taking it apart. Clean all parts with old toothbrush and reassemble. Before you reinstall, connect it to a garden hose outside. No water should come out when you turn the hose on. If it still fails, just buy a new valve.

1. Unplug washer, turn off water supply and remove hoses from the back of the washer.
2. Remove the top panel by removing the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel will slide back, then lift off.
3. The water inlet valve will be located at the left rear of the washer (as viewed from the front).
4. Remove the dispenser hose, electrical connections and mounting screws and the valve is removed.
5. Install new valve by following these steps in reverse order. NOTE: When reinstalling top panel, make sure you lay panel on top of washer, leaving a couple of inches of room from the front panel. Then, slide panel towards you (front of washer) so that the top panel slides into the mounting clips.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Try these sites for spares:
RepairClinic.com
espares.co.uk
AppliancePartsPros.com
mcminone.com
Pl rate me nice if helped, thnks.

The fabric softener solenoid valve is faulty and must be replaced. It is sold as an assembly with the bleach solenoid valve with part number 997846. You need to remove the front panel to lift the top panel to inspect or replace the valves.

Front panel removal procedure:

1. Unplug the machine.
2. Turn off the water supply.
   
3. Open the door and remove it by removing the screws on the hinges holding it.
4. Remove the remaining two screws on the opposite side along the inside lip of the door opening.
5. Press in on the outer upper edges of the front panel posts then twist it inward to release it from the clips on the face of the cabinet.
6. Tilt the top of the front panel away from the washer and remove it.
   
7. Remove the four screws holding the dispenser bezel to the top of the top panel.
8. Remove the 5/16" hex head screws securing the two hold down brackets on the top panel.
9. Swing the hold down brackets to the outside to unhook it from the slot in the top panel lip.
10. Lift the front of the top panel and tilt it toward the rear of the machine.
11. The dispenser valve assembly is the one on right of the water inlet valve assembly where the water supply line is attached to. The fabric softener dispenser valve is the one on the right most.
12. Clean the terminals and the connector of the fabric softener dispenser valve.
    
13. Grab a multimeter and check the resistance between its terminals. The resistance should be between 500 to 1000 ohms. If it reads open, replace the dispenser valve assembly.
    
14. Remove the wire harness connections to the valve solenoids.
15. Loosen and remove the hose clamps on the hoses.
16. Loosen the valve mounting screws by turning it at least three full turns.
17. Slide the valve assembly to the left and remove it from the bracket.
18. Place a towel below the valve and remove the hoses.
19. Install the new dispenser valve assembly in reverse order.
20. Install the top panel, dispenser bezel, front panel and the door in reverse order of the removal procedure.
    

Bad water fill valve. (the part the hose screws onto at the back of the machine) The hot one is seperate from the cold fill valve, so you will need to determine which is not working: ie allowing water to enter machine when not on. (cold has several solonoid coils, the hot only has one) To get to the valves, If this is a front control model, remove the screws from the bottom side of the plastic part on the back side of the washer top, then stand in front of the machine and use the palms of your hands to sharply push back on the sides of the washer's top. It will move back about one and a half inches, then you can lift it off. If you have a rear control unit, you have to remove the 4 screws holding the soap dispenser in, unhook the dispenser from the washer top, and use a putty knife to release the spring clips (2) at the seam where the washer top meets the washer's front panel, then you can swing the top up and back.

If you are talking about replacing the water inlet valve, follow these steps:

1. UNPLUG washer and turn off water supply.
2. Disconnect water inlet hoses from the back of the washer.
3. Remove the washer top panel by removing the three screws in the back of the washer. With the screws removed, the panel will slide back, then lift off.
4. The inlet valve will be located in the left-rear of the washer (as viewed from the front). Remove the dispenser hose and electrical connections from the water inlet valve, followed by the mounting screw(s). The valve should easily come out of the washer. NOTE: Accessing the valve from the rear or left side of the washer access easier.
5. Install new valve in the reverse order of the steps I provided. Make sure you get the dispenser hose connected correctly so it does not leak AND make sure the electrical connections are not crossed (they should be marked HOT or COLD - if not, label them BEFORE removing.)
6. Connect water supply lines making sure they are not crossed. If you have the original manufacturer's hoses, they will be marked RED for hot and BLUE for COLD. It's also printed on the back of the washer.

Read through the instructions and let me know if you have any questions. I hope this answers your question.

leaks are usually from valve /dispenser area on top left or from door boot. to check valves open top cover by removing 2 or 3 torx/ 1/4' screws at rear and slide back. check underside of dispenser for cracks, check rubber hose connecting valves to dispenser.
to open front and check around boot, remove top cover, remove screws beside dispenser opening (remove drawer) snap control console off starting at dispenser side. On older non teardrop front disconnect and remove interface cables from ccu at rear (ribbon cable in clips on right side. On new teardrop models remove teardrop by unsnapping at top then work down carefully, then unclip console starting at left, disco cables at right side of interface. remove lower kick panel with 3 screws on bottom. then remove 2 front panel screws. remove 2 door lock asm screws and spring clip around boot, then 2 front panel top screws. panel comes right off, carefull of boot. door lock stays behind.

The cold water valve is probably stuck open. It should open only when there is voltage across the valve. It could just be clogged inside. If you can remove it, you might be able to take it apart and clean it. Just make a note of how parts fit together as you are taking it apart. Clean all parts with old toothbrush and reassemble. Before you reinstall, connect it to a garden hose outside. No water should come out when you turn the hose on. If it still fails, just buy a new valve.

1. Unplug washer, turn off water supply and remove hoses from the back of the washer.
2. Remove the top panel by removing the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel will slide back, then lift off.
3. The water inlet valve will be located at the left rear of the washer (as viewed from the front).
4. Remove the dispenser hose, electrical connections and mounting screws and the valve is removed.
5. Install new valve by following these steps in reverse order. NOTE: When reinstalling top panel, make sure you lay panel on top of washer, leaving a couple of inches of room from the front panel. Then, slide panel towards you (front of washer) so that the top panel slides into the mounting clips.

Try these sites for spares:
RepairClinic.com
espares.co.uk
AppliancePartsPros.com
mcminone.com

The cold water valve is probably stuck open. It should open only when there is voltage across the valve. It could just be clogged inside. If you can remove it, you might be able to take it apart and clean it. Just make a note of how parts fit together as you are taking it apart. Clean all parts with old toothbrush and reassemble. Before you reinstall, connect it to a garden hose outside. No water should come out when you turn the hose on. If it still fails, just buy a new valve.
1. Unplug washer, turn off water supply and remove hoses from the back of the washer.
2. Remove the top panel by removing the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel will slide back, then lift off.
3. The water inlet valve will be located at the left rear of the washer (as viewed from the front).
4. Remove the dispenser hose, electrical connections and mounting screws and the valve is removed.
5. Install new valve by following these steps in reverse order. NOTE: When reinstalling top panel, make sure you lay panel on top of washer, leaving a couple of inches of room from the front panel. Then, slide panel towards you (front of washer) so that the top panel slides into the mounting clips.
Try these sites for spares:
RepairClinic.com
espares.co.uk
AppliancePartsPros.com
mcminone.com

I would recommend you replace the water inlet valve. This is the only device between the fill hoses and the dispenser that controls the flow of water. The "hissing" noise you hear could be a defective solenoid in the valve that is staying open and allowing water to flow. Try turning the water off at the tap to see if the sound goes away. If it does...water inlet valve. Another tale-tell sign of an inlet valve leaking would be a small trickle of water running down the dispenser tube in the rubber door boot. Over a period of time, the tub will begin to fill and possibly overflow (even with the washer turned off).

You can find a replacement valve at searspartsdirect.com. Just type in your model number and look under the "Dispenser Parts" heading for item number 1 (part #8181694).

Replacing the valve is simple. Just follow these steps:

1. Unplug washer, turn off water supply and remove hoses from the back of the washer.
2. Remove the top panel by removing the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel will slide back, then lift off.
3. The water inlet valve will be located at the left rear of the washer (as viewed from the front).
4. Remove the dispenser hose, electrical connections and mounting screws and the valve is removed.
5. Install new valve by following these steps in reverse order. NOTE: When reinstalling top panel, make sure you lay panel on top of washer, leaving a couple of inches of room from the front panel. Then, slide panel towards you (front of washer) so that the top panel slides into the mounting clips.

I hope this information is helpful to you. If you still require assistance, or if you feel I'm wrong in my assessment, please post back and let me know.

That's because the water fills from around the door bellow via the dispenser. Any small water leakage will probably go unoticed because it drains into the seam in the rubber boot into the wash tub UNDER the wash basket. As it accumulates, it will eventually fill to a point where it is visible in the wash basket. It sounds like you have a water inlet valve that is failing. That's the only way water gets into the washer. It passes from the the water taps, through the inlet valve, through the flowmeter and into the dispenser. If the inlet valve is leaking, you probably have a diaphragm in the valve not closing properly, or a bad solenoid. I would recomend replacing it. To access, you will need to remove the top panel of the washer by removing the three screws in the back of the washer that hold the top panel in place. With the screws removed, the panel slides back, then off. The water inlet valve is located on the left-hand side in the rear of the washer (facing from the front) where the fill hoses connect. You will need to shut off the water supply, disconnect main power, remove the electrical connections to the solenoids, remove the any hoses and finally the mounting screw to remove. If you post back with your complete model number (located aorund the door opening), I can provide you with a part number. If you have further questions, please let me know. I hope this helps you.