Unable to turn on digital photo frame , have plugged in,changed for new batteries in remote,not used for a long period of time.

Are you sure the power supply is working ? Have you looked in the manual concerning the remote control ?

watch the remote tray carefully u will find direction arrow in this direction u have to push and pull outside the tray

Solution: As digital cameras become more advanced and include more features, the power needed to keep them functioning has also increased. That means that typical alkaline batteries likely won’t do more than power your camera for a few shots before running out of juice. Sometimes, your digital camera may not power on at all if the inserted alkaline batteries aren’t fully charged or powerful enough. Rather than carry along dozens of alkaline batteries for a single photo shoot, you can save money by purchasing rechargeable NiMH (nickel-metal hydride) batteries. Rechargeable batteries can be purchased with a charger that you plug into a wall outlet, and they fully charge in one to five hours depending on the charger and the type of batteries you’re using.

If you’re already using rechargeable batteries but are experiencing short battery life with your digital camera, it’s likely time to replace your rechargeable batteries with new ones. Depending on the number of charging cycles you perform (how many times you discharge and recharge your batteries), rechargeable batteries typically last for two to three years before they no longer hold a full charge. You may also ensure that you’re charging your rechargeable batteries directly before use. As batteries sit unused for extended periods of time, they automatically lose some of their charge.

There are many ways you can conserve battery life while using your digital camera, too. For starters, if your camera has a viewfinder in addition to an LCD, use the viewfinder to frame your shots and turn the LCD off because LCDs draw a lot of power. If you prefer to use the LCD, you can still conserve battery life if you refrain from looking at each picture on the screen after you take it.

Hello,
We have to check the remote control first. After that check the digital picture frame.

Follow the instructions below please;

We must be sure the remote control is working;For this control:

1. Take a digital photo of this remote control while pressing the remote control button.

2. If it is working then the picture must shows the led lamp of remote control as firing.

3. If the picture does not show that it is firing, then, you should control batteries of the remote control.

4.Check the battery and the battery polarity of the remote control.

5.If it is firing. You should control Digital Picture Frame.

6. If the battery of the digital picture frame does have enough energy or not. If battery is low then you shoud use it from the closer distance.

7. I do not think that the Digital Picture Frame is out of order.


Regards.

I contacted Philips directly

SOLVED The remote control was inconsistant, apparently a bad battery. Set up is now complete.

It's the power adapter... I had the same problem as of yesterday and today I used the power supply from my HDTV and it worked as good as new. Will have to go out tomorrow and get a new power supply.

Using the USB cable you can connect to your computer and change the photos or delete the ones you no longer want.

Plug the USB into your computer - If you don't see the pop up message letting you do this, Go to my computer and check the photo frame appears as a new device.

We finally asked the store about our problem. The salesperson finally just gave us a different remote control. Now it works fantastic. I find that the SmartParts Customer did not return our call nor answer our e-mail. So much for their customer service!

I am 99.99 percent sure that frame does not use batteries. It only uses an A/C adapter that you plug into a wall.